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Hand Dryer

www.americanspecialties.com

Symptom                                                                 

Corrective 

Action     

Diagnostics and Remedies

I

f the dryer will not run

First ensure that the breaker supplying the dryer is operational.
If it is, disconnect the power and remove the dryer cover.
Check for obstructions blocking the rotation of the blower and
clear any found. If it spins freely, check the motor and 
thermostat for proper operation out of the unit. Replace any
failed items. Taking suitable precautions to avoid shock hazard, 
reconnect the power and check for voltage at the terminal block.
If there is power and the dryer will not run, replace the circuit 
board module (CBM) .

I

f the element gets hot but the fan 

motor does not turn

Disconnect the power. Remove the dryer cover and check for 
obstructions in the fan housing. Damaged fans must be 
replaced. If there are no obstructions, replace the motor.

I

f the fan motor runs but the element 

does not get hot 

(Dryer blows cold air)

Disconnect the power and remove the dryer cover. Check for 
loose or damaged wires. Remove the blower housing. 
Check the element for signs of burning or breakage. Damaged 
element must be replaced. If the element does not appear 
damaged, disconnect it at the CBM and check element wire 
continuity (see tech spec). An open circuit indicates damage to 
the element wire and to the integral temperature limit control 
(TLC). Separate the TLC and test for open circuit. If this is the 
case, replace the element and/or the thermostat.

I

f the unit runs but makes a

buzz noise

Disconnect the power. Remove the dryer cover and check the 
fan for obstructions and/or rubbing on the housing as it rotates. 
Remove any obstructions and replace fan if the rubbing condition 
exists.

06092857

Operating Instructions and Parts Manual 

Surface-mounted Automatic hand dryer 

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f the dryer cycles by itself, or runs

all the time, or shuts off by itself
while in mid-cycle

Ensure that there is no obstruction on or in front of the 
infra-red sensor. Clean any dirt off the sensor lens. Check for
voltage spikes on power line. If the problem persists, replace the 
circuit board module (CBM).

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