background image

26

Troubleshooting

Problems

Possible causes

Action

• The spray arms are not
rotating.

• Old dishwasher detergent.
NB! Detergent is a perishable.

• Incorrect dosage of
detergent.

• Insufficiently powerful
dishwashing program.

• Incorrect program chosen.

• Incorrect loading of the
dishwasher.

• Glasses and cups have
tipped over during the wash.

• Dishwasher fitted with
water softener is leaking
salt.

• Incorrectly set water sof-
tener.

• Incorrectly set rinse aid
dispenser.

• The salt compartment is
empty.

• Phosphate-free detergent in
combination with hard water.

• Too high a temperature
and/or too much detergent
can cause etching on (crys-
tal) glass. Unfortunately this
cannot be remedied, only
prevented!

The dishes are not clean.

Stains or a film on the
china.

• Lift off the arms and clean.

• Avoid large packs.

• Dispense according to the
level of water hardness.

• Select the Temperature
normal option or switch to a
more powerful program.

• Change to a more inten-
sive program.

• Do not cover china with
large bowls or similar.

Avoid placing very tall

glasses in the corners of
baskets.

• Load the china securely.

• Check that the cover of the
salt compartment is properly
screwed on. Otherwise
phone for Service.

• See the chapter on water
softeners.

• See the chapter on rinse
aid.

• Top up with salt.

• Change detergent.

• Wash (crystal) glass at a
low temperature and dis-
pense dishwasher detergent
with care. Contact the dish-
washer detergent
manufacturer.

Summary of Contents for D3720

Page 1: ...eeds for many years to come The Scandinavian design is a combination of clean lines everyday functionality and high quality This is the hallmarks for all of our products and this is why they are so highly appreciated all over the world To get the most out of your new ASKO product we recommend that you read the installation and operating instructions before using the machine ...

Page 2: ...2 ...

Page 3: ...he baskets correctly Dispensing dishwasher detergent Selecting program Options 13 Temperature Delayed start Drying Eco dishwashing 14 Only wash with a full load Wash at a lower temperature Select option Economy drying Do not rinse before dishwashing Choose environmentally friendly dish washer detergent Connect to cold water supply Special settings 15 17 Language Child lock Buzzer volume Water hard...

Page 4: ...positioning the dishwasher A Built in B Freestanding C Semi freestanding D Machines with wooden door Connection to water supply Connection to electricity Drainage connection Connection to water Connection to electricity Connection to drainage Positioning the machine A Adjusting freestanding dishwashers B Adjusting machines with three or four feet C Adjusting machines with adjustable feet Adjusting...

Page 5: ... check the installation in structions or consult the installer Check the water s hardness Phone your local Water Board to check the water hardness in your area This is impor tant when dispensing dishwasher detergent and rinse aid Do you have a machine with a water softener If you are unsure whether your machine has a water softener see the illustration If there is a cover cap in the bottom of the ...

Page 6: ... grease be washed in the dishwasher Winter storage Transport Store the machine away from frost Avoid long journeys in extreme cold Trans port the machine in an upright position or ly ing on its back Overfill protection The overfill protection starts pumping out water and closes off the water intake if the machine s water level exceeds the normal level If the overfill protector starts up shut off t...

Page 7: ...witch 3 Press the Menu button until Child lock appears in the display 4 Select On with the Set button 5 Press the Start stop button 6 Continue with the Menu button until you get back to the main menu or press the Start stop button A key symbol appears in the display if you have activated the child lock To deactivate the child lock temporarily when starting the machine press the Set and Menu button...

Page 8: ...tails may differ depending on model and market See type plate 860 910 mm 596 mm 550 mm 48 kg 51 kg with water softener 0 03 1 0 MPa 0 3 10 kp cm2 1 phase 230 V 50Hz 10A 2000W Work surface Side panels Anti tilt Upper Basket Spray Arms Lower Basket Rinse Aid Dispenser Detergent Dispenser Filter Without fitted wooden door ...

Page 9: ...9 The baskets Upper basket Lower basket 1 Utensil basket 2 Glass insert 3 Foldable plate insert Details may differ depending on the model and market 1 2 3 ...

Page 10: ...TA R T S TA R T S T O P S T O P S T O P S T O P P R O G P R O G P R O G P R O G 1 Program selector 2 Display window 3 Set Control panel Dispenser 1 3 4 5 2 1 Compartment for main wash detergent 2 Compartment for pre wash detergent 3 Refill indicator rinse aid not all models 4 Rinse aid cover 5 Detergent compartment cover 4 Start stop 5 Menu 1 2 3 4 5 ...

Page 11: ...partment risk of stains Check that the spray arms are able to move freely See Fragile dishes if you want to wash articles that may be fragile Dispensing dishwasher detergent Detergent should be dispensed in accordance with the water s hardness level Follow the dosage instructions on the deter gent package If your dishwasher is fitted with a water softener dispense as for soft water Pour the dishwa...

Page 12: ... are not heavily soiled you can select Delicate wash This program is in tended for glass and china which has just been used and therefore does not need such a powerful program Fragile dishes can be washed using the Delicate wash program Deselect the drying heat if you want to be particularly careful See also the chapter on Fragile dishes Quick wash Select Quick Wash if the dishes are very lightly ...

Page 13: ...ng symbol is shown with a wavy line or Normal drying the drying symbol is shown in the form of three wavy lines 2 Confirm the selection by pressing the Menu button and make further choices or press Start Options Express By selecting the Express option the washing time is reduced and the wash temperature low ered by 10 C Cannot be used in the Quick wash Sani wash or Rinse Hold programs 1 Using the ...

Page 14: ...nd of the program Do not rinse before dishwashing Thanks to the dishwasher s Super Cleaning System you do not need to rinse the dishes under running water before loading them into the machine Choose environmentally friendly dishwasher detergent Read environmental declarations on the package Connect to coldwater If the machine is connected to the cold wa ter the operating time will be longer as it ...

Page 15: ...4 21 25 4 15 19 26 34 5 20 24 35 43 6 25 29 44 52 7 30 39 53 70 8 40 49 71 88 9 50 89 Language Child lock Buzzer volume Water hardness Temperature Machine information Reset machine to the original settings You will probably only need to adjust these settings when the machine is new or if you intend to adapt programs To get to the Special settings 1 When you have selected the program and any option...

Page 16: ... see how many times it has been used since it was new To exit Special settings Press the Menu button or Start Stop Resetting the machine Switch off machine at the main switch Hold in the Program button while pressing the main switch The machine will reset itself to the original settings with the exception of water hardness and language ...

Page 17: ... the machine will stop automatically put in the dishes close the door and the dishwasher will continue from where it left off If the machine is switched off at the main switch or in the event of a power cut before the washing program has been completed the interrupted program will continue when the power comes back on NB If the power is switched off or if the door is open for more than 2 minutes d...

Page 18: ...an in time develop a grey film which cannot be removed Wash fine glass at the lowest temperature and with a low dosage of dishwasher detergent Silver Silver and stainless items should not come into contact with each other as the silver can discolour Cutlery with glued handles Certain types of adhesive cannot withstand machine washing In such cases the han dles can come loose Wood Wooden articles s...

Page 19: ... 45 Normal 1 45 2 60 Yes 0 8 0 3 14 0 90 75 Delicate wash 50 Eco 50 2 50 Yes 0 9 0 5 10 0 105 95 Quick wash 30 Short 30 2 0 2 0 01 9 0 20 15 Sani wash 60 Normal 60 2 75 1 5 1 0 11 0 80 65 Rinse hold 1 0 01 0 01 3 0 4 4 Tested program Normal wash Express 45 C for Standard AS NZS 2007 1 2005 All quoted times are onlyindicative fluctuations mayoccur Due to water temperature variations in voltage load...

Page 20: ...temperature etc During the time the program is operating the remaining program time is shown in the window The remaining time is shown e g as 1 02 which means that 1 hour and 2 minutes of the program remain NB During the first run of each program the remaining time display can be slightly mis leading as the machine is estimating the time If the program takes longer than ex pected it displays 1 min...

Page 21: ...filter anti clockwise and then lifting it straight up 2 Clean with a dishwashing brush Ensure that the edges are properly sealed when re placing the fine filter The message is cancelled by pressing on one of the buttons or the main switch Drain pump The pump can be accessed from the inside of the machine 1 Always remove the plug from the wall socket before you clean the pump 2 Remove the coarse sc...

Page 22: ...per basket must be removed 3 Pull out the basket and turn the basket stop outwards on both rails see picture The basket can now be removed 4 Remove the upper spray arm in the same way as the lower arm and clean it The door When cleaning the edge around the door use only a slightly damp cloth possibly with a little detergent Do not use a spray bottle or similar around the door catch This is to ensu...

Page 23: ...ains Rinse aid cover Open by turning and lifting the cover Open Closed Refill indicator Pour in rinse aid Rinse aid helps quicken the drying process Machines with indicator on the panel When the rinse aid has run out and more is needed the rinse aid symbol on the panel lights up To fill with rinse aid 1 Turn and lift up the cover of the rinse aid compartment to the right of the dispenser This is w...

Page 24: ...lights up this function is not available on all machines Unscrew the cover and fill the compartment with salt Water is only needed on the first occasion Wipe clean and screw back in place Run a Normal wash program so that any salt is rinsed away The indicator is not working If the indicator is not working this may be because the float which is positioned un der the cover has become stuck in salt r...

Page 25: ...Inlet valve leakage Inlet valve leakage Shut off the tap and phone for service Drainage fault Blocked drain See Possible causes in chapter Troubleshooting Blocked filter Clogged filter Clean filters see chapter Cleaning To remove the fault indications from the display turn off the main switch and then turn it back on again Display Action Type of fault ...

Page 26: ...ching on crys tal glass Unfortunately this cannot be remedied only prevented The dishes are not clean Stains or a film on the china Lift off the arms and clean Avoid large packs Dispense according to the level of water hardness Select the Temperature normal option or switch to a more powerful program Change to a more inten sive program Do not cover china with large bowls or similar Avoid placing v...

Page 27: ...ng leakage A droning sound drainage Reduce dosage See the chapter on rinse aid If the water is very soft you could try diluting the rinse aid 1 part rinse aid 1 part water Rinse off food residue of this type if you do not intend to start the dishwasher immediately Seperate your cutlery into the various compartments in the basket Make sure silver and stainless steel are not together Change to a det...

Page 28: ... the set dose is too low 2 Pull out the plug 3 Call a service engineer No action next time the program is run the corrected time will be displayed Disconnect the drain hose where it is connected to the sink s water trap Check that no debris has become stuck Is the cone shaped part of the pipe cut so that the diameter is at least 16 mm Check that the hose is free from kinks or sharp bends Clean out...

Page 29: ...pon completion of the drying cycle a distance of 35 mm at V Program time 90 minutes Connection Cold water Test method noise measurement IEC 704 3 Performance information Technical information Height 860 910 mm Width 596 mm Weight 48 kg 51 kg with water softener Water pressure 0 03 1 0 MPa 0 3 10 kp cm2 Bar 3 100 N cm2 Connection See type plate Output See type plate The weight can vary due to varyi...

Page 30: ...pushed in so that the fastening irons grip onto the rear feet The dishwasher cannot now tilt in the event a load is placed on the open door If the dishwasher is to be fully freestanding both side panels and the work top should be fitted These accessories can be pur chased where you purchased the dishwasher C Semi freestanding If the dishwasher is positioned so that ei ther side is visible a side p...

Page 31: ...ee illustration 1 note that the hose must be fastened level with the underside of the sink unit otherwise the dishwater from the sink can run down into the dishwasher The drain hose is threaded onto a cone shaped connecting pipe at the sink unit s water trap The cone shaped pipe must be cut to an internal diameter of at least 16 mm For other alternative connections see illustrations 2 and 3 The dr...

Page 32: ...tration 1 The drain hoses may be extended by a maximum of 3 metres the total length of the drain hose must not exceed 4 5 metres Any connections and connecting pipes must have an internal diameter of at least 16 mm However the drain hose should ide ally be replaced with a new hose without joins No part of the drain hoses may be more than 950 mm above the bottom of the ma chine The hoses must not b...

Page 33: ...chines must be positioned so that the contacts are ac cessible Repairs and maintenance relating to safety or performance must be carried out by a qualified professional Technical data See the type plate on the right hand side of the door CAUTION The lead must be disconnected or power to the socket turned off while the work is carried out ...

Page 34: ...k surface Tighten the locking nuts locking nut on the rear feet 6 Push the dishwasher into place 7 Finely adjust the front feet the machine may lean max 5 mm and tighten the lock ing nuts C Adjusting machines with adjustable feet 1 Start by measuring the height from the floor to the underside of the work surface 2 Install the sliding feet on the dishwasher 3 Measure the height from the floor to th...

Page 35: ...d pullouttheholdersasfarasrequired Slide inthe catches so that they lock the holders in place 2 Hang the kick plate onto the holders by insert ingitintothegrooves to the floorplinth s covering plate Proceed as follows 1 Remove the plastic plinth by gripping with both hands under the plastic plinth A and lift outwards and upwards 2 Undo the two screws on the covering plate B 3 Glue the accompanying...

Page 36: ...utton until Special settings appears in the display 3 Press the Set button You are now in the special settings menu 4 Press the Menu button until Water Hardness appears on the display 5 Set the desired hardness with the Set button Select from 1 2 3 4 5 6 7 8 9 and 0 without water softener as well as machines with water softener and low hardness 6 Press the Menu button to confirm the setting No dH ...

Page 37: ...arantee Service Before calling for service check to see whether the faults are due to something that you can rectify yourself See Trouble shoot ing pages 26 28 Guarantee For guarantee details see the guarantee card ...

Page 38: ...38 Own comments ...

Page 39: ...ness 5 26 Heavy wash 12 I Installation 31 33 L Load the baskets 11 Loading baskets 40 Lower basket 8 9 M Main Switch 40 Main switch 12 17 N Normal wash 12 P Plastic 5 18 Plinth 36 Q Quick Guide 38 Quick wash 12 R Recycling 6 Rinse Aid 24 Rinse aid 10 24 S Salt 5 25 Select programme 12 18 40 Service 6 26 38 Settings 5 15 Spray Arms 8 40 Spray arms 11 23 Stains 26 29 Standard programme 19 T Temperat...

Page 40: ...tment for pre wash and one for main wash 3 Ensure that the spray arms can rotate freely 4 Turn on the main switch 5 Select program and press start For washing normally soiled mixed loads use the Normal wash program with 65 C and normal drying To save more water and energy use Normal Express 45 C and normal drying 6 Close the door Mini Program Guide Temp C Drying Pre wash Main wash C Rinses Final r...

Reviews: