24
Troubleshooting
The washer door will not open
1. Check that the main power switch is on.
2. Is there power? Check your home’s fuses
(circuit breakers). The washer door cannot
be opened with the door opening button (with
the key symbol) if power is off.
If nothing else works, the washer
door can be opened as follows:
WARNING!
The door may only be opened manually
if the electric power is cut and the
machine has been drained of water.
A Run the Drain programme to empty the water
from the machine. If this does not work the
machine must be drained manually. See
"Cleaning the trap and the drainage pump" in
the "Care and cleaning" chapter.
B Ensure that the main power switch is turned
off and that the plug has been removed from
the wall socket.
C Take the emergency door opening key (C)
(see figure in the section Dispenser) and
insert it into the slot on the right-hand side
of the washing machine door latch. The key
is attached on the back wall of the detergent
dispenser. Remove the detergent dispenser
from the washing machine and take the door
opening key.
D Push the tool upwards to open the washer
door.
After use, store the emergency door opening
key (C) in the dedicated compartment (B) (see
image in the section Dispenser).
If in the future the washer door does not open
when the wash programme has finished, call
the service division.
The machine will not start
1. Is the washer door properly closed? Push it
firmly.
2. Is there power? Check the fuses and residual
current devices (circuit breakers) in the
building.
3. Check that you have not selected Delayed
Start. To cancel Delayed Start, press the
Start/Stop button for three seconds.
Wet washing still in the machine
A small load can under certain circumstances
cause imbalance (see "Unbalance"). Rearrange
the load and start the spin programme, or
load more washing and restart the washing
programme.
