Appendix B
Warranty
Asoka warrants that (a) the hardware components of the product will be free from defects in
materials and workmanship under normal use for one (1) year from the date of purchase
when used within the limits set forth in the Specifications section of the User Guide, and (b)
the software components will perform substantially in accordance with Asoka's published
specifications for ninety (90) days from the date of purchase, but does not warrant that the
software will be error-free or free of all defects.
Should a product fail to perform as described in the User Guide within the warranted period,
it will be repaired or replaced with the same or functionally equivalent product by Asoka, at
its discretion, free of charge provided that you: (a) return the failed product to an Asoka
designated repair facility with shipping charge prepaid, and (b) provide Asoka with proof of
the original date of purchase. Repaired or replacement products will be returned to you with
shipping charges prepaid. Asoka warrants any replaced or repaired product or component
for the remainder of the initial warranty period whichever is longer. Replacement products
may be refurbished or contain refurbished materials or components. If Asoka, by its sole
determination, is unable to restore the product to proper operating condition, it will refund
the depreciated purchase price of the product.
This warranty extends only to you, the original purchaser and is not transferable to any
subsequent purchasers.
This warranty does not apply if, in the judgment of Asoka, the product fails due to damage
from shipment, handling, storage, accident, abuse, misapplication or misuse, or if it has
been used or maintained in a manner not conforming to product manual instructions, has
been modified in any way, or has had any serial number removed or defaced. Repair by
anyone other than Asoka or an approved agent will void this warranty. The maximum
liability of Asoka under this warranty is limited to the purchase price of the product covered
by the warranty. Prior to returning any defective product, the purchaser or the authorized
merchant from whom the purchaser originally bought the product must obtain a Return
Material Authorization (RMA) number from Asoka. All defective products should be returned
to Asoka with shipping charges prepaid. Asoka will not accept collect shipments.
WHILE ASOKA HAS MADE EVERY EFFORT TO PROVIDE CLEAR AND ACCURATE
TECHNICAL INFORMATION ABOUT ITS PRODUCTS, ASOKA ASSUMES NO LIABILITY
FOR ANY EVENTS ARISING OUT OF THE USE OF THE TECHNICAL INFORMATION
OR THE PRODUCT, EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT OR
AS REQUIRED BY LAW. THE WARRANTIES AND REMEDIES STATED ABOVE ARE
EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR
IMPLIED. ANY AND ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-
INFRINGEMENT OF THIRD PARTY RIGHTS ARE EXPRESSLY EXCLUDED.
