Asoka® User’s Guide
PlugLink® 9850 IP Camera PL9850-CMS
40
Chapter 14
Warranty Information
Asoka warrants that (a) the hardware components of the product will be free from defects in
materials and workmanship under normal use for one (1) year from the date of purchase when
used within the limits set forth in the Specifications section of the User Guide, and (b) the
software components will perform substantially in accordance with Asoka’s published
specifications for ninety (90) days from the date of purchase, but does not warrant that the
software will be error-free or free of all defects.
Should a product fail to perform as described in the User Guide within the warranted period, it
will be repaired or replaced with the same or functionally equivalent product by Asoka, at its
discretion, free of charge provided that you: (a) return the failed product to an Asoka
designated repair facility with shipping charge prepaid, and (b) provide Asoka with proof of the
original date of purchase. Repaired or replacement products will be returned to you with
shipping charges prepaid. Asoka warrants any replaced or repaired product or component for
the remainder of the initial warranty period whichever is longer. Replacement products may be
refurbished or contain refurbished materials or components. If Asoka, by its sole determination, is
unable to restore the product to proper operating condition, it will refund the depreciated
purchase price of the product.
This warranty extends only to you, the original purchaser and is not transferable to any
subsequent purchasers. Warranty is void on products purchased or used outside the United
States.
This warranty does not apply if, in the judgment of Asoka, the product fails due to damage from
shipment, handling, storage, accident, abuse, misapplication or misuse, or if it has been used or
maintained in a manner not conforming to product manual instructions, has been modified in
any way, or has had any serial number removed or defaced. Repair by anyone other than
Asoka or an approved agent will void this warranty. The maximum liability of Asoka under this
warranty is limited to the purchase price of the product covered by the warranty. Prior to
returning any defective product, the purchaser or the authorized merchant from whom the
purchaser originally bought the product must obtain a Return Material Authorization (RMA)
number from Asoka. All defective products should be returned to Asoka with shipping charges
prepaid. Asoka will not accept collect shipments.
WHILE ASOKA HAS MADE EVERY EFFORT TO PROVIDE CLEAR AND ACCURATE TECHNICAL
INFORMATION ABOUT ITS PRODUCTS, ASOKA ASSUMES NO LIABILITY FOR ANY EVENTS ARISING
OUT OF THE USE OF THE TECHNICAL INFORMATION OR THE PRODUCT. EXCEPT AS SPECIFICALLY
PROVIDED IN THIS AGREEMENT OR AS REQUIRED BY LAW, THE WARRANTIES AND REMEDIES STATED
ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED. ANY
AND ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS ARE EXPRESSLY
