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11. WARRANTY
Warranty
Aspire Community Commodes come with a five year corrosion resistance warranty
on the external frame surface. If the product surface becomes damaged (such as
paint chipped or scratched) this will void the warranty. A general one year warranty
also applies covering faulty workmanship or defective materials. This warranty
is valid for twelve months from the original purchase date, and to the original
customer.
Aidacare is bound by Australian Consumer Law in respect to ‘Warranty against
Defects’ on this product. A copy of the Aidacare ‘Warranty against Defects’
statement is available at www.aidacare.com.au.
Please contact Aidacare directly for support in regard to warranty matters on 1300
133 120.
Aidacare does not warrant against faults caused by incorrect use, unauthorised
modification or any situation that could not be deemed as fair wear and tear.
The warranty on this product is a back to base warranty and does not cover
any freight costs pertaining to the return of any items under warranty. Aidacare
acknowledges and conforms to all ACCC guidelines around consumer rights. For
further information contact Aidacare 1300 133 120.
Aidacare will not guarantee the safety and the correct functioning of the product in
the case that any of the original components have been changed or modified and or
replaced with non–original Aspire approved parts. If any faults are detected upon
receiving the product please phone Aidacare to arrange a replacement. Any faults
that are detected during normal use should be reported to Aidacare immediately to
determine if warranty conditions apply and organise repair and/or replacement as
applicable.
For servicing, preventative maintenance and any other questions regarding this or
any other Aidacare product please contact:
Aidacare Pty Ltd
4 Noonan Rd, Ingleburn NSW 2565
T – 1300 133 120
W – www.aidacare.com.au
E – product@aidacare.com.au
Spare parts list available on request.
