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A:
Please check if your memor y card is original brand high speed Class 10 memor y card, if you use
some copy card like Class 4 or Class 6, it will indicate SD card full or error because it is not
compatible will happen freeze while recording.
So if your camera happen freeze problem, please tr y to use another different new original class
10 memor y card to have a tr y, then you can identify the problem reason. If change a new card
still can not be ok , that maybe the dvr camera firmware problem, please contact seller to
upgrade firmware.
Q: Why my dvr camera recording image not clear?
A:
Please check the video link that we upload online website link already, it is real link, so its
recording quality image exactly same as product. In dvr camera MENU settings normally
have 1080P, 720P, VGA option.
Highest quality image is 1080P, middle quality image is 720P, and lowest quality image is VGA.
Please set as highest resolution 1080P when you do recording.
If you set resolution as VGA, video image quality will be not clear, please change to 1080P
option in settings.
Besides, video quality image sometimes will be not so good if the surroundings not so good like
at night or fog days.
Note: we reserve the modification right of the device design and specifications without
notice