T
ROUBLE
S
HOOTING
Green light comes on, but lever will not retract latch or deadbolt:
●
Check the eForce
®
body connection with lock/latch mechanism.
●
Check the cylinder tailpiece length (see installation instructions).
●
Check for proper door preparation (refer to door templates).
Operator stays unlocked (unsecured):
●
Check the cylinder tailpiece length (see installation instructions).
●
Check the eForce
®
body connection.
LED not lit in secured state:
●
Check that power and Weigand lines are properly connected.
Credentials not activating lock:
●
Check for lock power (led should be lit, and red when secured)
●
Trigger access control system lock activate input.
>
If this unlock the lock:
o
Be sure credentials are in system database.
o
Ensure Weigand lines are connected properly.
o
Place card in front of eForce
®
:
•
If the eForce
®
emits one short tone, but lock does not activate,
check Weigand data lines for connectivity and proper connection.
5
80
‐
0180
‐
327
Rev.
A
