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Lock is not locking according to the way  

I have set the switches:

The setting switches will not take effect until the lock has fully 

powered down.  Disconnect all power from the lock and wait at 

least 2 minutes and then retry.

• If the problem persists, return lock for investigation

Lock is remaining in powered state even 

when I send a lock / unlock signal:

The lock may function correctly outside of the door but once the 

lock is fitted to the door the lock will not respond to the locking 

signal.

• If the red and green wires are joined and then the locking 

signal is supplied by switching the negative on the black 

wire – the lock will not see a change of voltage (as it is 

grounded through the door) and will then remain in the 

powered state.

A positive (9-29VDC) lock / unlock signal must be supplied on  

the lock.  

• Wiring should be updated to ensure that the locking signal 

is switched on the positive side of the supply.

I am trying to set the lock up as double access 

(1 side PtL, 1 side PtO) but it is not working as 

expected

If the lock is being used in 2 wire mode (red and green wires 

joined), then this mode will not operate as required – the lock must 

be operated in 3 wire mode for this function to operate correctly.

If the lock is operating in 3 wire mode, is the locking signal on the 

green wire PtL?

When entering a power failure state, the PtO side flashes green and 

then red – this is normal behavior and due to a minor delay in the 

power failure being sensed by the lock – the correct failed state is 

achieved.

Summary of Contents for Lockwood 3782EL

Page 1: ...www assaabloy co nz 1 3782EL trouble shooting guide Lockwood no worries www assaabloy co nz ...

Page 2: ... 8 Door position switch is not working 8 Lock status monitor is not working 9 LED is not active 9 LEDs turn off after 10 seconds 9 LED is not visible after fitting furniture 9 LED shines red briefly and then green after sending unlocking signal 9 There is no room for the cable when installing in a timber door 10 Can I leave a USB cable connected to the lock but power it via the main connector 10 I...

Page 3: ...ture improvements over the previous 3582 series including a far greater number of field selectable options inbuilt sounder LED indicators incorporated into the lock body and a motor drive design all best suited to 3 Wire configuration and operation As such please familiarise yourself with the Instruction Manual as installation and programming procedures are different to the previous Narrow Backset...

Page 4: ...t least two of the Monitored Outputs common outputs to salvage a spare wire for 3 Wire control Any or all of the following Commons on the Lock Outputs can be connected together 9 10 14 16 allowing for a minimum of 6 wires to achieve individual monitoring outputs for all functions being Door Position Deadlatch Lock Status REX Key Override Lock is not responding What if I don t have enough wires for...

Page 5: ... both Power Supplies must be tied together This allows the Control wire to complete the circuit and actually trigger 2 Wire Control 3 Wire and 2 Wire Control Diagrams the Lock operation Failure to connect the two negatives will make the lock inoperable 2 Wire Control 2 Wire Control is where the Lock receives a constant Negative Black and the Lock status changed using a Positive trigger on both the...

Page 6: ...a change of voltage as it is grounded through the door and will then remain in the powered state A positive 9 29VDC lock unlock signal must be supplied on the lock Wiring should be updated to ensure that the locking signal is switched on the positive side of the supply I am trying to set the lock up as double access 1 side PtL 1 side PtO but it is not working as expected If the lock is being used ...

Page 7: ...preparation may have a catch which is causing the hubs to not return fully If no furniture is fitted check correct voltage is being supplied to lock and power supply is able to deliver specified current Lock beeps three times on start up Triple beeping indicates an error with the setting switches Move the setting switches out of their current position and back to required setting taking care to en...

Page 8: ...handle is turned and closed when the handle is released REX will not operate when the lock is set to Escape Escape REX operates on the handle that is set to Escape only Confirm that the NO NC Normally Open Normally Closed switch on the side of the lock is set correctly and switch has travelled to selected side fully Door position switch is not working Confirm correct wires are being used by testin...

Page 9: ...owered in 2 wire mode red and green wires joined Wire lock in 3 wire configuration if continuous LED operation is needed LED shines red briefly and then green after sending unlocking signal The LED indicates the status of the lock and will only change to green once the lock has confirmed that it is definitely unlocked If the lock is being powered in 2 wire PtO this will result in the LED being off...

Page 10: ...an I leave a USB cable connected to the lock but power it via the main connector This is not recommended I have old LED furniture that I would like to re use is there an adaptor kit No new and improved 4800 lens furniture will need to be purchased I have an old 3582EL to replace is this lock interchangeable The lock is completely backwards compatible and a 9 12 pin adaptor SP3782EL 251 is availabl...

Page 11: ...ons for LED activation steps I am trying to lock one side of the lock but the cabling has not been installed how can I do this Set setting switches to required position PtO will leave the lock locked once power has been removed The lock can be powered via a micro USB connector connected to a power bank PC or mobile phone charger or it can be powered by the main connector with a 9 or 12V battery co...

Page 12: ...nd Ltd PO Box 100407 North Shore Auckland 0745 6 Armstrong Road Albany Auckland 0632 New Zealand Within New Zealand Tel 09 448 9188 Fax 0800 478 297 www assaabloy co nz Outside New Zealand Tel 64 9 448 9188 Fax 64 9 415 7889 www assaabloy co nz ...

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