P/N YRD256-MNL-0003 Rev G
21
Helpful Tip:
Ensuring smooth deadbolt operation can enhance your battery life.
Thumbturn
with
door open
Keypad
with
door open
Thumbturn
with
door closed
Hardware Troubleshooting
If you feel resistance, ensure deadbolt strike plate aligns
with deadbolt. If deadbolt strike plate is out of alignment,
please attempt to adjust knob/ lever/ handleset strike
using steps below. The knob/ lever/ handleset latch
engagement into the strike is the main component used
for door alignment.
If deadbolt does not fully extend, consider increasing
depth of deadbolt strike pocket in frame.
To adjust Knob/Lever/Handleset strike plate:
1. Remove plate from door frame with a manual
screwdriver. (Using an electric driver may strip screw
heads or enlarge screw holes.)
2. Locate strike plate tab.
Bend the tab towards surface of strike.
Note: A small change may be all that is
required.
3. Reinstall strike plate using a manual screw
driver and test again.
4. If door cannot be adjusted sufficiently with strike tab,
both knob/lever/handleset latch and deadbolt latch
could require adjustment – we suggest you contact a
local locksmith for assistance.
For help with misalignments, watch our door alignment
video: US.YaleHome.com/en/support/yale-assure-lock-
faqs/electronic-lock-installation/
Tab
• If deadbolt does not extend or retract easily when testing thumbturn and keypad operation, revisit
installation steps. It is important that the bolt be in the retracted position during lock installation
and that installation procedure is followed carefully.
• Attempt rehanding using Settings Menu.
