15
An ASSA ABLOY Group brand
P/N AYRD210-INST-FUL Rev E
Cycle the lock in both the locked and the unlocked positions. If problems are found:
TROUBLESHOOTING
Symptom
Suggested Action
Door is binding
a. Check that door and frame are properly aligned and door is free swinging.
b. Check hinges: They should not be loose or have excessive wear on knuckles.
Bolt will not deadlock
a. Check for sufficient clearance of the bolt within the strike-side jamb. Correct this by increasing
the depth of the pocket for the bolt.
b. Check for misalignment of bolt and/or strike which may be preventing bolt from properly
entering the strike. With the door open, extend and retract the bolt; if it is smooth, check the
strike alignment.
Bolt does not extend or retract smoothly
a. Bolt and strike are misaligned, see above.
b. Check the backset of door relative to adjustments already made to bolt.
c. Verify proper door preparation and re-bore holes that are too small or misaligned.
d. Verify keypad wire harness is routed under the bolt (see Fig. A).
e. Verify bolt is installed with correct side up (Fig. A).
Keypad numerics are scrolling
Remove interior escutcheon and check to ensure that the wire harness lies flat against the back
recessed area and is properly routed along the side of the escutcheon and tucked under the
plastic cable guide.
Hardware Troubleshooting
MISCELLANEOUS
Hardware Troubleshooting ......................................................................................15
Programming Troubleshooting ...............................................................................16
Installing the Network Module ...............................................................................17
Replace/Install Cylinder .........................................................................................18
Sample Pin Code Management Sheets ........................................................... 19-20
Figure A
Wire harness
tucks under
plastic cable
guide
Cable Guide
(Harness Clip)
Reset
Button
