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SERVICE 

Per FCC regulations, this equipment which has been certified and registered by the FCC, 
may only be repaired by an authorized representative, otherwise the FCC certification 
may be voided. Should you encounter any problems, need warranty or out-of-warranty 
repair, please call the ASSISTIVE TECHNOLOGY SERVICES Customer Hotline for 
assistance: 1-615-562-0043 Monday - Friday between the hours of 8:00 am - 6:00 pm 
CST or send e-mail to 

QUESTIONS@ATS-TN.COM

 or visit our website at  

www. ATS -TN.com   
 
 

QUESTIONS?   
STOP

...don’t take this unit back

 to the store. 

LOOK

...for the ‘Service’ telephone number. 

 

LISTEN

... as our experts talk you through the problem.  

  

LIMITED WARRANTY AND SERVICE 

ASSISTIVE TECHNOLOGY SERVICES LLC Warrants this product to be free from defective 
materials or factory workmanship and will replace or repair this unit or any part thereof, 
except batteries, if it proves to be defective in normal use or service within 1 YEAR of 
original purchase date. Our obligation under this warranty is the repair or replacement 
of the defective instrument or any part thereof, except batteries. Consumer pays all 
shipping costs both ways. This warranty will be considered void if unit, pendant or any 
part is tampered with, improperly serviced, or subjected to misuse, negligence or 
accidental damage. There are no other express warranties other than those stated 
herein. This warranty gives you specific legal rights, and you may also have other rights 
which vary from state to state. TO OBTAIN SERVICE PLEASE E-MAIL US AT 

QUESTIONS@ATS-TN.COM

 OR CALL (615) 562-0043 8 AM-6 PM CST (IF THE UNIT IS 

UNDER WARRANTY PROOF OF PURCHASE MUST BE PROVIDED.) 
  
 

Ver. 3.17.02.08 

 

 

 

Summary of Contents for ATSFD1

Page 1: ...ATSFD1 User Manual Touch N Talk FD1 2 Way Waterproof Voice Pendant Medical Alert System with Fall Detection ...

Page 2: ...essage Page 17 Continuous SOS Call Page 18 Answer Call Page 19 Pill Alarm Page 20 o Setting Pill Alarms Page 20 o Cancel Pill Alarms Page 21 Alarm Page 22 o Setting An Alarm Page 22 o Cancel Alarms Page 23 Language Page 24 Default Page 24 Registration Page 25 o Register Adding an additional pendant Page 25 o Deregister Removing Pendants from Systems Page 26 Fall Detection Man Down Function Setting...

Page 3: ...3 Overview Contents of the System Pendant Base Unit AC Adapter Lanyard Phone Cord ...

Page 4: ...AAA 800MH or greater Ni ZN or Ni MH rechargeable batteries only Connecting the Base Unit 1 Place the base station on a stable surface location near the telephone line jack and the electrical power outlet see figure 1 2 Connect the telephone line and power cable to their corresponding connectors at the back of the base station marked LINE IN and DC IN 3 Connect the other end of the telephone line a...

Page 5: ...ndant on the base for 6 seconds it will switch on automatically You will hear Power On Pendant Charging Note The pendant will beep when it establishes contact with the base unit and begins charging Note Charge pendant for at least 48 hours before first use Pendant uses a replaceable Li ion Polymer Battery 560mAh 3 7v UNAUTHORIZED OPENING OF THE PENDANT WILL VOID THE MANUFACTURER WARRANTY ...

Page 6: ...m check includes 1 Pendant and Base connection 2 Out of range 3 Line availability If all items are OK you will hear a voice prompt System Check OK If any one of the system check items have failed you will hear System Check Failed Helpful Hint We highly recommend performing a System Check weekly to ensure all components are in good working order ...

Page 7: ...u have chosen a pendant press the screen will display PLEASE WAIT Press to select EDIT Press Press to select 1 SOS NUM Press Insert Number to be Called Press To Confirm Press to select 2 SOS NUM Press Insert Number to be Called Press To Confirm Press to select 3 SOS NUM Press Insert Number to be Called Press To Confirm Press and hold Button for 3 seconds to return to main screen ...

Page 8: ...for 3 seconds to activate the alert the speaker phone will activate automatically and you will hear SOS is calling Press key to cancel OPTION 2 Press key on base for 3 seconds to activate the alert The pendant speaker phone will activate automatically Press key or key to cancel ...

Page 9: ...S Navigating in the Menu PRESS When on the main Screen to get to System Menu Press or key To Scroll Through The Menu Press Key To take you back one Step A 3 second press on this key will return you back to the main screen ...

Page 10: ... day Press to save Press key for 3 seconds to return you back to the main screen Set Time Press key the screen will display DATE TIME Press key the screen will display SET DATE Press Once to SET TIME Press key Enter time Be sure to enter it as 24 hour Clock Example 2 45 pm would be 14 25 Press to save Press key for 3 seconds To return to main screen ...

Page 11: ...M DD month day Press key To save Press key for 3 seconds To return to main screen Time Format Press key The screen will display DATE TIME Press key The screen will display SET DATE Press 3 times to The screen will display TIME FORMAT Press key The screen will display 24 HOUR you can Press for a 12 HOUR time display Press key to save Press key for 3 Seconds to return to the main screen ...

Page 12: ...n you have chosen a pendant press the screen will display PLEASE WAIT Press to select EDIT Press Press to select 1 SOS NUM Press Insert Number to be Called including area code Press To Confirm Press to select 2 SOS NUM Press Insert Number to be Called Press To Confirm Press to select 3 SOS NUM Press Insert Number to be Called Press To Confirm Press key for 3 Seconds to return to the main screen ...

Page 13: ...T The display will read LIST press key The screen will display 1 SOS NUM Press key to view stored SOS Number Exit by pressing The Screen will display read 1 SOS NUM Press One time The screen will display 2 SOS NUM Press key to view stored SOS Number Exit by pressing The Screen will display 2 SOS NUM Press One time The screen will display 3 SOS NUM Press key to view stored SOS Number Exit by pressi...

Page 14: ...pendant press the screen will display PLEASE WAIT Press to select EDIT Press Press to select 1 SOS NUM Press Press To erase old number Type in new number Press To Confirm Press to select 2 SOS NUM Press Press To erase old Type in new Press To Confirm Press to select 3 SOS NUM Press Press To erase old number Type in new Press To Confirm Press key for 3 Seconds to return to the main screen ...

Page 15: ... WAIT Choose Pendant If you have a second pendant When you have chosen a pendant number press The screen will display PLEASE WAIT The screen will display LIST Press 3 Times to DELETE ALL Press key The screen will display CONFIRM Press key to confirm Press key for 3 seconds To return to the main screen ...

Page 16: ...ul Hint What does Reach All Mean This means even if receiver of the call presses the key the system will continue to call the second and third number What is the purpose of this feature In some situations you may want to ensure that all three contacts get the message that there is an emergency Press Press 2 times to get to SOS MODE Press to select SOS MODE The screen will display REACH ONE or REAC...

Page 17: ...ed The system then will continue to the next SOS number Press Press 3 times to get to DETECT ACK Press to select DETECT ACK The screen will display ON or OFF press to choose an option Press to save your choice Press for 3 seconds to return to the main screen Helpful Hint What does DETECT ACK mean If you have set REACH ALL to ON and DETECT ACK to OFF then the system will not require to be pressed a...

Page 18: ...he system will dial the contact numbers over and over forever OFF During SOS MODE whether the mode is in REACH ONE or REACH ALL the maximum SOS calling cycle is 10 times even if there is no successfully connected call Press Press 4 times to get to CONT SOS CALL Press to select CONT SOS CALL The screen will display ON or OFF press to choose an option Press to save your choice Press for 3 seconds to...

Page 19: ...er can then press the SOS HELP key to pick up any incoming call OFF When this option is selected the pendant will NOT have an incoming ring tone Press key Press to 5 times ANSWER CALL Press key The screen will display ON OR Press to OFF Press key to save Press key for 3 seconds to return you back to the main screen ...

Page 20: ...creen will display CLEAR Press to SET Press key The screen will display START Press key Enter your desired time and press to save the screen will display START Press to DURATION Press key Enter your desired duration time 01 23 hours and press key to save The screen will display DURATION For example take every 3 hours 3 would be the duration Press to TIMES DAY Press key Enter your desired prompt ti...

Page 21: ...5pm and 9pm Since repeat in ON this alarm will repeat every day If you have registered two pendants to the system you can set pill alarms on one or both of the pendants Cancel Pill Alarm Press key Press 6 times to PILL ALARM Press key The screen will display PLEASE WAIT Choose Pendant if you have a second pendant and Press Press to CLEAR Press to save Press key for 3 seconds to return to the main ...

Page 22: ...ess key Press 7 times to ALARM Press key Choose Pendant by pressing If you have a second pendant When you pick a pendant number press the screen will display PLEASE WAIT The screen will display CLEAR Press to SET Press key Enter desired alarm time and press key to save Press key for 3 seconds to return you back to the standby screen ...

Page 23: ...s key Choose Pendant by pressing If you have a second pendant When you pick a pendant number press The screen will display PLEASE WAIT The screen will display SET Press to CLEAR Press key to save Press key for 3 seconds to return you back to the main menu ...

Page 24: ...is time Default This function can restore factory settings EXCLUDING date time setting and SOS help numbers Alarm Pill Alarm Press Press 9 times to get to DEFAULT Press to select DEFAULT The screen will display CONFIRM Press to confirm Press for 3 seconds to return to the main screen ...

Page 25: ...ar a short beep tone Then release the button After a few seconds the screen will display SUCCESS Press key for 3 seconds to return to the main screen If registration has failed the base screen will go back to the registration menu If this happens please try to register the pendant again Helpful Hint This feature is used to add an additional pendant to your system The first pendant needs to perform...

Page 26: ... this step the screen will display PLEASE WAIT and a red light under the base station SOS key will flash After a few seconds the screen will display PLS REGISTER and the pendant if charged and powered on will say OUT OF RANGE If deregister is failed the base screen will display FAILED you can deregister again Press key for 3 seconds to return to the main screen ...

Page 27: ...seconds the system will start calling for help When not in use the user can place the pendant in the charging station or hang it around a doorknob to keep it in the upright position to avoid unintended activation Press Press 11 times to get to MAN DOWN Press The screen will display PLEASE WAIT Press to choose a pendant Press to ON Press to save Press for 3 seconds to return to the main screen Once...

Page 28: ...ndicators If there is no back up battery installed you will not see a battery icon on the base display If there is a back up battery installed the Battery icon will display on the base display If the backup battery is full charged battery icon on the base display will show full The battery icon will cycle F u ll and Empty and totally disappear during normal charging This is a normal process of cha...

Page 29: ...ey is pressed on the base unit you will hear a BEEP tone on the pendant Press key again to cancel paging Waterproof Rating IP 57 Immersion up to 1m Effective against Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time up to 1 m of submersion Protected from immersion between 15 centimeters and 1 meter in de...

Page 30: ...e pendant by using the base keypad for dialing Dial your desired number on the keypad then press Press to cancel or hang up the call and return to the main screen Answering An Incoming Call When you hear a call coming in press on the pendant or to answer the call Press on the pendant or to end the call ...

Page 31: ... If the pendant sits at a 30 degree angle for more than 30 seconds the pendant thinks that a fall has occurred Make sure the pendant is in an upright position at all times The pendant should not be worn lying down if the Man Down function is on If the pendant needs to be worn at all times then the Man Down function should be set to off Please note when this function is turned off the system will N...

Page 32: ...roduct to be free from defective materials or factory workmanship and will replace or repair this unit or any part thereof except batteries if it proves to be defective in normal use or service within 1 YEAR of original purchase date Our obligation under this warranty is the repair or replacement of the defective instrument or any part thereof except batteries Consumer pays all shipping costs both...

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