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Liability The liability of Astronergy in respect of any defects in its PV inverters shall be limited to compliance with the
obligations as stated in these terms and conditions of warranty. Maximum liability shall be limited to the sale price of the
product.Astronergy shall accept no liability for loss of profit, resultant of indirect damage, any loss of electrical power and / or
compensation of energy suppliers within the express meaning of that term.
The warranty rights as meant herein are not transferable or assignable to any third party excepting the named warranty
holder.
15. Warranty conditions
If a device becomes defective during the agreed Astronergy factory warranty period and provided that it will not be
impossible or unreasonable, the device will be, as selected by Astronergy,
1.
Shipped to a Astronergy service center for repair, or
2.
repaired on-site, or
3.
exchanged for a replacement device of equivalent value according to model and age.
The warranty shall not cover transportation costs in connection with the return of defective modules. The cost of the
installation or reinstallation of the modules shall also be expressly excluded as are all other related logistical and process costs
incurred by all parties in relation to this warranty claim.
16. Contact
If you have technical problems concerning our products, contact your installer or Astronergy. During inquiring, please provide
below information:
1.
Inverter type
2.
Modules information
3.
Communication method
4.
Serial number of Inverters
5.
Error code of Inverters
6.
Display of inverters