ASUS ASMB9-iKVM
A-3
A.2 Troubleshooting
Problem
Solution
The local/central server cannot connect
to the ASMB9-iKVM board
1. Check if the LAN cable is connected
to the LAN port.
2. Make sure that the IP address of
both the remote and local/central
servers are on the same subnet.
(Refer to chapter 2 for details.)
Try “ping xx.xx.xx.xx” (remote
server ip) on local/central server
and make sure remote server could
reply the ping request.
3. Check if the IP source is set to
[DHCP]. When set to [DHCP], you’ll
not be able to configure the IP
address.
All the SEL (System Event Log)
cannot be displayed
The maximum SEL number is 900 events.
The date/time shown in SEL (System
Event Log) screen is incorrect
Refer to section 4.4.9 to check if the time
zone is set up correctly.
ASMB9-iKVM has network connection
problems in Firewall environment
Ask MIS to add the following port
numbers in Firewall:
5123 (virtual floppy) (TCP)
5120 (virtual CDROM) (TCP)
623 (IPMI) (TCP & UDP)
80 (HTTP) (TCP)
7578 (iKVM) (TCP)
443 (HTTPs) (TCP)
161 (SNMP) (UDP)
The Java redirection screen cannot be
displayed normally
Click
Refresh Page
button to refresh the
redirection screen.
This troubleshooting guide provides answers to some common problems that you may
encounter while installing and/or using ASUS ASMB9-iKVM. These problems require simple
troubleshooting that you can perform by yourself. Contact the Technical Support if you
encounter problems not mentioned in this section.
The ASMB JAVA console only works with the onboard VGA. Other add-on video cards may
not properly display the ASMB JAVA console.
