Asus DSL-AC87CG, User Manual

Page 1: ...User Guide DSL AC87VG Dual band Wi Fi ADSL VDSL DSL AC87VG ...

Page 2: ... A PARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPEC...

Page 3: ...rk 17 3 Configuring the General settings 3 1 Using the Network Map 18 3 1 1 Setting up the wireless security settings 18 3 1 2 Managing your network clients 20 3 1 3 Monitoring your USB device 21 3 2 Creating a Guest Network 22 3 3 Setting up Parental Control 23 3 4 Using the Traffic Manager 24 3 4 1 Managing QoS Quality of Service Bandwidth 24 3 5 Using the USB Application 25 3 5 1 Using AiDisk 2...

Page 4: ...47 3 7 6 Managing your calls 47 4 Configuring the Advanced Settings 4 1 Wireless 50 4 1 1 General 50 4 1 2 WPS 52 4 1 3 Wireless MAC Filter 54 4 1 4 Professional 55 4 2 LAN 57 4 2 1 LAN IP 57 4 2 2 DHCP Server 58 4 2 3 Route 59 4 2 4 IPTV 60 4 3 WAN 61 4 3 1 Internet Connection 61 4 3 2 Dual WAN 62 4 3 3 Port Trigger 63 4 3 4 Virtual Server Port Forwarding 65 4 3 5 DMZ 68 4 3 6 DDNS 69 4 3 7 NAT P...

Page 5: ...5 4 7 Administration 76 4 7 1 System 76 4 7 2 Firmware Upgrade 77 4 7 3 Restore Save Upload Setting 78 4 7 4 DSL Setting 79 4 7 5 Feedback 79 4 8 System Log 80 5 Troubleshooting 5 1 Basic Troubleshooting 81 5 2 Frequently Asked Questions FAQs 84 Appendices Notices 94 ASUS Contact information 108 Networks Global Hotline Information 109 ...

Page 6: ...elephone softswitch PBX that allows you to connect to compatible devices such as common analog phones DECT phones FAX machines and IP phones 1 2 Package contents NOTES If any of the items is damaged or missing contact ASUS for technical inquiries and support Refer to the ASUS Support Hotline list at the back of this user manual Keep the original packaging material in case you would need future war...

Page 7: ...7 1 3 Your wireless router ...

Page 8: ...hone or terminal device is connected WAN Internet LED Red No IP or no physical connection On Has physical connection to a wide area network WAN LAN 1 4 LED Off No power or no physical connection On Has physical connection to an Ethernet network USB LED Off No power or no physical connection On Has physical connection to USB devices EthernetWAN LED Off Ethernet WAN is not connected On Ethernet WAN ...

Page 9: ...nect network cables into these ports to establish LAN connection EthernetWAN port Connect a network cable into this port to establish WAN connection FON2 FON1 ports Insert RJ 11 cables into these ports to connect analog phones or terminal devices Reset button This button resets or restores the system to its factory default settings Power DC IN port Insert the bundled AC adapter into this port and ...

Page 10: ...02 11g or 20MHz only Wi Fi devices 2 4GHz computer peripherals Bluetooth devices cordless phones transformers heavy duty motors fluorescent lights microwave ovens refrigerators and other industrial equipment to prevent signal interference or loss To ensure the best wireless signal orient the four detachable antennas as shown in the drawing below Always update to the latest firmware Visit the ASUS ...

Page 11: ...nnection via DSL line with or without splitter Cable modem USB modem for mobile Internet access UMTS HSPA Mobile devices such as tablets or smartphones that are compliant with IEEE 802 11a b g n ac standards NOTES If your computer does not have built in wireless capabilities you may install an IEEE 802 11a b g n ac WLAN adapter to your computer to connect to the network The Ethernet RJ 45 cables t...

Page 12: ...5 8p2c plug to the DSL port of your DSL AC87VG and connect the other end to the DSL or VDSL line 3 Using RJ 11 cables connect your phones to FON1 FON2 ports on your DSL AC87VG When available you may also connect your phones to the TAE ports NOTE The TAE ports are available on the ASUS DSL AC87VG in some areas regions 4 Using a network cable connect your computer to your DSL AC87VG s LAN port DSL P...

Page 13: ...nt firmware versions To log into the web GUI 1 On your web browser manually key in the wireless router s default IP address http router asus com 2 On the login page key in the default user name admin and password admin 3 You can now use the Web GUI to configure various settings of your ASUS DSL AC87VG NOTE If you are logging into the Web GUI for the first time you will be directed to the Quick Int...

Page 14: ...ireless router s login username and password refer to section 4 6 2 System The wireless router s login username and password is different from the 2 4GHz 5GHz network name SSID and security key The wireless router s login username and password allows you to log into your wireless router s Web GUI to configure your wireless router s settings The 2 4GHz 5GHz network name SSID and security key allows...

Page 15: ...15 for Automatic IP DHCP for PPPoE ...

Page 16: ... failed to detect your Internet connection type click Skip to manual setting and manually configure your connection settings 3 Assign the wireless network name SSID and security key for your 2 4GHz and 5 GHz wireless connection Click Apply when done 4 Your Internet and wireless settings are displayed Click Next to continue 5 Read the wireless network connection tutorial When done click Finish ...

Page 17: ...reless network that you want to connect to then click Connect 3 You may need to key in the network security key for a secured wireless network then click OK 4 Wait while your computer establishes connection to the wireless network successfully The connection status is displayed and the network icon displays the connected status NOTES Refer to the next chapters for more details on configuring your ...

Page 18: ...ecurity settings manage your network clients and monitor your USB device 3 1 1 Setting up the wireless security settings To protect your wireless network from unauthorized access you need to configure its security settings To set up the wireless security settings 1 From the navigation panel go to General Network Map ...

Page 19: ...e name for your wireless network 4 From the Authentication Method dropdown list select the authentication method for your wireless network If you select WPA Personal or WPA 2 Personal as the authentication method key in the WPA PSK key or security passkey IMPORTANT The IEEE 802 11n ac standard prohibits using High Throughput with WEP or WPA TKIP as the unicast cipher If you use these encryption me...

Page 20: ... panel go to General Network Map tab 2 On the Network Map screen select the Clients icon to display your network client s information 3 Click View List below the Clients icon to display all the clients 4 To block a client s access to your network select the client and click the open lock icon ...

Page 21: ...You first need to create a share account and its permission access rights to allow other network clients to access the USB device via an FTP site third party FTP client utility Servers Center Samba or AiCloud For more details refer to the section 3 5 Using the USB Application and 3 6 Using AiCloud in this user manual To monitor your USB device 1 From the navigation panel go to General Network Map ...

Page 22: ...ides temporary visitors with Internet connectivity via access to separate SSIDs or networks without providing access to your private network NOTE DSL AC87VG supports up to six SSIDs three 2 4GHz and three 5GHz To create a guest network 1 From the navigation panel go to General Guest Network 2 On the Guest Network screen select 2 4GHz or 5GHz frequency band for the guest network that you want to cr...

Page 23: ... 3 Select the client whose network usage you want to control You may also key in the client s MAC address in the Client MAC Address column NOTE Ensure that the client name does not contain special characters or spaces as this may cause the router to function abnormally 4 Click or to add or delete the client s profile 5 In the Time Management column click to select your preferred time slots for all...

Page 24: ...gation panel go to General Traffic Manager 2 Click ON to enable QoS Fill in the upload and download bandwidth fields NOTE Get the bandwidth information from your ISP 3 Click Save NOTE The User Specify Rule List is for advanced settings If you want to prioritize specific network applications and network services select User defined QoS rules or User defined Priority from the drop down list on the u...

Page 25: ...less router Ensure that the USB storage device is formatted and partitioned properly Refer to the ASUS website at http event asus com 2009 networks disksupport for the file system support table 3 5 1 Using AiDisk AiDisk allows you to share files stored on a connected USB device through the Internet AiDisk also assists you with setting up ASUS DDNS and an FTP server To use AiDisk 1 From the navigat...

Page 26: ...inish to complete the setting 6 To access the FTP site that you created launch a web browser or a third party FTP client utility and key in the ftp link ftp domain name asuscomm com you have previously created 3 Select the access rights that you want to assign to the clients accessing your shared data ...

Page 27: ... supported devices to access multimedia files from the USB disk connected to your wireless router NOTE Before using the DLNA Media Server function connect your device to the DSL AC87VG s network To launch the Media Server setting page go to General USB Application Media Services and Servers Media Server tab Refer to the following for the descriptions of the fields Enable UPnP Media Server Select O...

Page 28: ...al USB Application Media Services and Servers Network Place Samba Share tab NOTE Network Place Samba Share is enabled by default 2 Follow the steps below to add delete or modify an account To create a new account a Click to add new account b In the Account and Password fields key in the name and password of your network client Retype the password to confirm Click Add to add the account to the list...

Page 29: ...me and click Add The folder that you created will be added to the folder list 3 From the list of folders select the type of access permission that you want to assign for specific folders R W Select this option to assign read write access R Select this option to assign read only access No Select this option if you do not want to share a specific file folder 4 Click Apply to apply the changes ...

Page 30: ...Monitoring your USB device To use FTP Share service NOTE Ensure that you have set up your FTP server through AiDisk For more details refer to the section 3 5 1 Using AiDisk 1 From the navigation panel click General USB Application Media Services and Servers FTP Share tab 2 From the list of folders select the type of access rights that you want to assign for specific folders R W Select to assign re...

Page 31: ...me and password on a web browser or a third party FTP utility 3 5 3 3G 4G 3G 4G USB modems can be connected to DSL AC87VG to allow Internet access NOTE For a list of verified USB modems please visit https www asus com event networks_3G4G_support To set up 3G 4G internet access 1 From the navigation panel click General USB Application 3G 4G 2 From the Internet Connection screen configure the settin...

Page 32: ... you to save sync share and access your files To use AiCloud 2 0 1 From Google Play Store or Apple Store download and install the ASUS AiCloud app to your smart device 2 Connect your smart device to your network Follow the instructions to complete the AiCloud setup process ...

Page 33: ...d disk 1 Insert a USB storage device into the wireless router 2 Turn on Cloud Disk 3 Go to https router asus com and enter the router login account and password For better user experience we recommend that you use Google Chrome or Firefox ...

Page 34: ...n accessing the devices that are connected to the network you need to enter the device s user name and password manually which will not be saved by AiCloud for security reason 3 6 2 Smart Access The Smart Access function allows you to easily access your home network via your router s domain name ...

Page 35: ... connection Key in https yourASUSDDNSname asuscomm com for a very secure Cloud Disk and Smart Access usage 3 6 3 Smart Sync To use Smart Sync 1 Launch AiCloud click Smart Sync Go 2 Select ON to enable Smart Sync 3 Click Add new account 4 Enter your ASUS WebStorage account password and select the directory that you want to sync with WebStorage 5 Click Apply ...

Page 36: ...ur phones Configuring an internal phone To configure an internal phone 1 From the navigation panel click Telephony Phone Device 2 Click to add a new phone NOTES When using the Telephony function for the first time the outgoing number field is empty When you also want to use an IP phone for outgoing calls assign the outgoing number For details refer to the section Assigning an outgoing number ...

Page 37: ...rmation 5 When done click Apply The internal number is assigned by the phone NOTES To check for the internal number of an internal phone go to Telephony Phone Device For details on using the internal phone refer to the section Making internal calls ...

Page 38: ...ng your DECT phone To register your DECT phone 1 From the navigation panel click Telephony Phone Device 2 Click to add a new phone 3 Tick DECT then click Register 4 Wait until the registration process is completed ...

Page 39: ...mation 6 When done click Apply Configuring your DECT phone To configure your DECT phone 1 From the navigation panel click Telephony DECT 2 Configure your preferred DECT settings NOTE By default the PIN code of the base station is 0000 ...

Page 40: ...rd User Domain Registrar and Proxy Assigning an outgoing number Assign outgoing phone numbers to your phones to make outgoing calls from phones connected to your DSL AC87VG To assign an outgoing number 1 From the navigation panel click Telephony Phone Number 2 Click to add a new phone ...

Page 41: ...er that you want to assign for outgoing calls Caller ID restriction Select the caller ID type SIP DSCP Enter the SIP DSCP RTP RTCP DSCP Enter the RTP RTP DSCP NOTE Obtain the necessary information from your VoIP service provider 6 When done click Apply A checkmark in the Status column indicates that you have successfully assigned a phone number to your phone 7 Follow steps 1 to 6 to assign more ph...

Page 42: ...ng or deleting a phone number To modify or delete a phone number 1 From the navigation panel click Telephony Phone Number 2 Click to edit the settings of your selected device Click to delete your selected device ...

Page 43: ...oicemail greeting IMPORTANT The answering machine only supports G 711 a law PCMA codec If you are using a softphone enable the telephone event RFC 2833 on your softphone To configure the answering machine 1 From the navigation panel click Telephony Answering machine Answering machine 2 On the Enable Answering Machine field ensure that the slider is set to ON 3 On the No AnswerTime field set the ti...

Page 44: ...age list 2 You can play edit or delete your recorded message from Telephony Answering machine Greeting Message Listening to or deleting your voicemails To listen to or delete your voice mails 1 From the navigation panel click Telephony Answering machine Voice Message 2 Click to listen to a voicemail Click to delete a voicemail NOTE You can also dial 911 on your internal phone to listen to your voi...

Page 45: ...ck Telephony Answering machine Message Forwarding 2 On the Enable Message Forwarding to Email field ensure that the slider is set to ON 3 Fill in the necessary information 4 When done click Apply 5 Your voicemails will be forwarded to your target email address as MP3 audio attachments ...

Page 46: ...done click Apply 3 7 4 Making an internal call To make an internal call 1 Ensure that you have the correct internal number for the internal phone that you want to call NOTE To check for the internal number of an internal phone go to Telephony Phone Device 2 From an internal phone dial asterisk twice then the internal number of the other internal phone For example you want to call Phone 2 internal ...

Page 47: ...sign phone s prefix number number pound sign and the number you want to call For example the prefix number for phone 2 is 81 you would need to dial 81 callee s phone number 3 7 6 Managing your calls Defining the call blocking rules To define the call blocking rules 1 From the navigation panel click Telephony Call Control Call Blocking 2 Click to set the blocking rule for incoming or outgoing calls...

Page 48: ...he call blocking rule then click Apply 4 Select the call blocking rule that you want to activate then click Apply NOTE When you activate the Anonymous Calls profile all incoming calls without caller IDs are blocked ...

Page 49: ...all forwarding rules To define the call forwarding rules 1 From the navigation panel click Telephony Call Control Forwarding 2 Click to set the call forwarding rule 3 Configure the call forwarding rules then click Apply ...

Page 50: ...ct 2 4GHz or 5GHz as the frequency band for your wireless network 3 Assign a unique name containing up to 32 characters for your SSID Service Set Identifier or network name to identify your wireless network Wi Fi devices can identify and connect to the wireless network via your assigned SSID The SSIDs on the information banner are updated once new SSIDs are saved to the settings NOTE You can assig...

Page 51: ...ect Auto to allow 802 11ac 802 11n 802 11g and 802 11b devices to connect to the wireless router N only Select N only to maximize wireless N performance This setting prevents 802 11g and 802 11b devices from connecting to the wireless router 6 Select the channel extension channel for your wireless router Select Auto to allow the wireless router to automatically select the channel that has the leas...

Page 52: ...the devices support WPS To enableWPS on your wireless network 1 From the navigation panel go to Advanced Settings Wireless WPS tab 2 In the EnableWPS field move the slider to ON for the 2 4GHz or 5GHz frequency band NOTE WPS supports authentication using Open System WPA Personal and WPA2 Personal WPS does not support a wireless network that uses a Shared Key WPA Enterprise WPA2 Enterprise and RADI...

Page 53: ...ogo NOTE Check your wireless device or its user manual for the location of the WPS button c The wireless router will scan for any available WPS devices If the wireless router does not find any WPS devices it will switch to standby mode 5 To set up WPS using the Client s PIN code follow these steps a Locate the WPS PIN code on your wireless device s user manual or on the device itself b Key in the ...

Page 54: ...From the Frequency list select the frequency band that the settings will be applied to 3 Tick Yes in the Enable Mac Filter field 4 In the MAC Filter Mode dropdown list select either Accept or Reject Select Accept to allow devices in the MAC filter list to access to the wireless network Select Reject to prevent devices in the MAC filter list to access to the wireless network 5 On the MAC filter lis...

Page 55: ...ler function When enabled the following items appear Date to Enable Radio week days You can specify which days of the week wireless networking is enabled Time of Day to Enable Radio You can specify a time range when wireless networking is enabled during the week Time of Day to Enable Radio You can specify a time range when wireless networking is enabled during the weekend 4 1 4 Professional The Pr...

Page 56: ...Message Interval or Data Beacon Rate is the time interval before a signal is sent to a wireless device in sleep mode indicating that a data packet is awaiting delivery The default value is three milliseconds Beacon Interval Beacon Interval is the time between one DTIM and the next The default value is 100 milliseconds Lower the Beacon Interval value for an unstable wireless connection or for roami...

Page 57: ...P settings of your wireless router NOTE Any changes to the LAN IP address will be reflected on your DHCP settings To modify the LAN IP settings 1 From the navigation panel go to Advanced Settings LAN LAN IP tab 2 Modify the IP address and Subnet Mask 3 When done click Apply ...

Page 58: ...nced Settings LAN DHCP Server tab 2 In the Enable the DHCP Server field tick Yes 3 In the Domain Name text box enter a domain name for the wireless router 4 In the IP Pool Starting Address field key in the starting IP address 5 In the IP Pool Ending Address field key in the ending IP address 6 In the LeaseTime field specify in seconds when an assigned IP address will expire Once it reaches this ti...

Page 59: ...ss 7 When done click Apply 4 2 3 Route If your network makes use of more than one wireless router you can configure a routing table to share the same Internet service NOTE We recommend that you do not change the default route settings unless you have advanced knowledge of routing tables To configure the LAN Routing table 1 From the navigation panel go to Advanced Settings LAN Route tab 2 On the En...

Page 60: ... to add or remove a device on the list 4 Click Apply 4 2 4 IPTV The wireless router supports connection to IPTV services through an ISP or a LAN The IPTV tab provides the configuration settings needed to set up IPTV VoIP multicasting and UDP for your service Contact your ISP for specific information regarding your service ...

Page 61: ...n screen allows you to configure the settings of your USB 3G 4G modem NOTES Obtain the information about your USB modem from your Internet service provider ISP For more details about the 3G 4G function of your DSL AC87VG please refer to the section 3 5 3 3G 4G ...

Page 62: ...62 4 3 2 DualWAN Your ASUS DSL AC87VG provides dual WAN support You can set the dual WAN feature to this mode Failover Mode Select this mode to use the secondary WAN as the backup network access ...

Page 63: ...scenarios More than one local client needs port forwarding for the same application at a different time An application requires specific incoming ports that are different from the outgoing ports To set up PortTrigger 1 From the navigation panel go to Advanced Settings WAN PortTrigger tab 2 On the Enable PortTrigger field tick Yes 3 On the Well Known Applications field select the popular games and ...

Page 64: ...t range 1 65535 The IRC server responds by verifying the username and creating a new connection to the client PC using an incoming port If Port Trigger is disabled the router drops the connection because it is unable to determine which PC is requesting for IRC access When Port Trigger is enabled the router assigns an incoming port to receive the inbound data This incoming port closes once a specif...

Page 65: ...e network to access specific services provided by a PC in your network NOTE When port forwarding is enabled the ASUS router blocks unsolicited inbound traffic from the Internet and only allows replies from outbound requests from the LAN The network client does not have access to the Internet directly and vice versa To set up Port Forwarding 1 From the navigation panel go to Advanced Settings WAN V...

Page 66: ...ports 566 789 or Mix 1015 1024 3021 NOTES When your network s firewall is disabled and you set 80 as the HTTP server s port range for your WAN setup then your http server web server would be in conflict with the router s web user interface A network makes use of ports in order to exchange data with each port assigned a port number and a specific task For example port 80 is used for HTTP A specific...

Page 67: ... Internet client use the router s WAN IP to access the server If port forwarding has been successful you should be able to access the files or applications Differences between port trigger and port forwarding Port triggering will work even without setting up a specific LAN IP address Unlike port forwarding which requires a static LAN IP address port triggering allows dynamic port forwarding using ...

Page 68: ...n or you want to host a domain web or e mail server CAUTION Opening all the ports on a client to the Internet makes the network vulnerable to outside attacks Please be aware of the security risks involved in using DMZ To set up DMZ 1 From the navigation panel go to Advanced Settings WAN DMZ tab 2 Configure the setting below When done click Apply IP address of Exposed Station Key in the client s LA...

Page 69: ... the navigation panel go to Advanced Settings WAN DDNS tab 2 Configure the following settings below When done click Apply Enable the DDNS Client Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address Server and Host Name Choose ASUS DDNS or other DDNS If you want to use ASUS DDNS fill in the Host Name in the format of xxx asuscomm com xxx is your host name ...

Page 70: ...d by a yellow text The router may be on a network that uses multiple NAT tables 4 3 7 NAT Passthrough NAT Passthrough allows a Virtual Private Network VPN connection to pass through the router to the network clients PPTP Passthrough L2TP Passthrough IPsec Passthrough and RTSP Passthrough are enabled by default To enable disable the NAT Passthrough settings go to the Advanced Settings WAN NAT Passt...

Page 71: ... if your Internet service supports IPv6 To set up IPv6 1 From the navigation panel go to Advanced Settings IPv6 2 Select your ConnectionType The configuration options vary depending on your selected connection type 3 Enter your IPv6 LAN and DNS settings 4 Click Apply NOTE Please refer to your ISP regarding specific IPv6 information for your Internet service ...

Page 72: ... access To set up access to aVPN server 1 From the navigation panel go to Advanced Settings VPN Server 2 On the EnableVPN Server field select Yes 3 On the VPN Details dropdown list select Advanced Settings if want to configure advanced VPN settings such as broadcast support authentication MPPE Encryption and Client IP address range 4 On the Network Place Samba Support field select Yes 5 Enter the ...

Page 73: ... basic Firewall settings 1 From the navigation panel go to Advanced Settings Firewall General tab 2 On the Enable Firewall field select Yes 3 On the Enable DoS protection select Yes to protect your network from DoS Denial of Service attacks though this may affect your router s performance 4 On the Respond Ping Request fromWan field select Yes 5 Click Apply ...

Page 74: ...uch as http www abcxxx com then the website will not be blocked a DNS cache in the system stores previously visited websites To resolve this issue clear the DNS cache before setting up the URL Filter To set up a URL filter 1 From the navigation panel go to Advanced Settings Firewall URL Filter tab 2 On the Enable URL Filter field select Enabled 3 Enter a URL and click the button 4 Click Apply ...

Page 75: ...go to Advanced Settings Firewall Network Service Filter tab 2 On the Enable Network Services Filter field select Yes 3 Select the Filter table type Black List blocks the specified network services White List limits access to only the specified network services 4 Specify the day and time when the filters will be active 5 To specify a Network Service to filter enter the Source IP Destination IP Port...

Page 76: ...ord and login name for the wireless router by entering a new name and password WPS Button behavior You can select Turn LED On Off or ActivateWPS Enable Reboot Schedule Select Yes to set the reboot schedule Time Zone Select the time zone for your network NTP Server The wireless router can access a NTP Network time Protocol server in order to synchronize the time EnableWeb Access fromWAN Select Yes ...

Page 77: ... want to automatically logout from the web GUI after some period of inactivity 3 Click Apply 4 7 2 Firmware Upgrade NOTE Download the latest firmware from the ASUS website at http www asus com To upgrade the firmware 1 From the navigation panel go to Advanced Settings Administration Firmware Upgrade tab 2 In the New Firmware File field click Browse to locate the downloaded file 3 Click Upload ...

Page 78: ...panel go to Advanced Settings Administration Restore Save Upload Setting tab 2 Select the tasks that you want to do To restore to the default factory settings click Restore and click OK in the confirmation message To save the current system settings click Save navigate to the folder where you intend to save the file and click Save To restore from a saved system settings file click Browse to locate...

Page 79: ...our DSL settings from this page IMPORTANT Obtain your DSL settings from your Internet service provider ISP before doing any changes 4 7 5 Feedback You can send your comments suggestions issues or feedbacks to the ASUS Support Team ...

Page 80: ...E System log resets when the router is rebooted or powered off To view your system log 1 From the navigation panel go to Advanced Settings System Log 2 You can view your network activities in any of these tabs General Log DHCP Leases Wireless Log Port Forwarding Routing Table ...

Page 81: ...ick Check to verify if the latest firmware is available 2 If the latest firmware is available visit the ASUS global website at http www asus com Networks Wireless_Routers RTAC5300 download to download the latest firmware 3 From the Firmware Upgrade page click Browse to locate the firmware file 4 Click Upload to upgrade the firmware Restoring the firmware via the Rescue mode If the firmware upgrade...

Page 82: ...owse for your firmware file NOTE You can download the latest firmware file from the ASUS Support site at http www asus com support 4 Click Update Software The process takes about two minutes to complete 5 After the process is completed the login page appears If it does not appear enter http 192 168 1 1 on your web browser ...

Page 83: ...he corresponding LAN LED will be on Check if the wireless setting on your computer matches that of your computer When you connect your computer to the router wirelessly ensure that the SSID wireless network name encryption method and password are correct Check if your network settings are correct Each client on the network should have a valid IP address ASUS recommends that you use the wireless ro...

Page 84: ...ppears only when the phone number setup is completed Can I assign several outgoing numbers You can assign several different outgoing numbers to phone devices from Telephony Phone Number For details refer to the section Assigning an outgoing number When you make an outgoing call the outgoing number appears on the callee s phone You will only be able to make outgoing calls when you assign outgoing n...

Page 85: ...the cookies and files in your web browser For Internet Explorer 8 follow these steps 1 Launch Internet Explorer 8 then click Tools Internet Options 2 In the General tab under Browsing history click Delete select Temporary Internet Files and Cookies then click Delete NOTES The commands for deleting cookies and files vary with web browsers Disable proxy server settings cancel the dial up connection ...

Page 86: ... closer to the wireless client Try to adjust antennas of the router to the best direction as described in section 1 4 Positioning your router DHCP server has been disabled 1 Launch the web GUI Go to General Network Map Clients and search for the device that you want to connect to the router 2 If you cannot find the device in the Network Map go to Advanced Settings LAN DHCP Server Basic Config list...

Page 87: ...hannel If you are using a wireless LAN adapter check if the wireless channel in use conforms to the channels available in your country area If not adjust the channel channel bandwidth and wireless mode If you still cannot connect to the router wirelessly you can reset your router to factory default settings In the router GUI click Administration Restore Save Upload Setting and click Restore ...

Page 88: ...g the Delete button or adjust the Time Management Settings If there is still no Internet access try to reboot your computer and verify the network s IP address and gateway address Check the status indicators on the ADSL modem and the wireless router If the WAN LED on the wireless router is not ON check if all cables are plugged properly You forgot the SSID network name or network password Setup a ...

Page 89: ...lowing are the factory default settings User Name admin Password admin Enable DHCP Yes if WAN cable is plugged in IP address http router asus com or 192 168 1 1 Domain Name Blank Subnet Mask 255 255 255 0 DNS Server 1 Blank DNS Server 2 Blank SSID 2 4GHz ASUS_ Last two bytes of Mac _2G SSID 5GHz ASUS_ Last two bytes of Mac _5G ...

Page 90: ...aunch the browser 2 Click Tools Internet options Connections tab LAN settings Before configuring your wireless router do the steps described in this section for your host computer and network clients 3 From the Local Area Network LAN Settings screen untick Use a proxy server for your LAN 4 Click OK when done ...

Page 91: ...n done NOTE Refer to your browser s help feature for details on disabling the proxy server B Set theTCP IP settings to automatically obtain an IP address Windows 7 1 Click Start Control Panel Network and Internet Network and Sharing Center Manage network connections 2 Select Internet Protocol Version 4 TCP IPv4 or Internet ProtocolVersion 6 TCP IPv6 then click Properties ...

Page 92: ...atically 4 Click OK when done MAC OS 1 Click the Apple icon located on the top left of your screen 2 Click System Preferences Network Configure 3 From the TCP IP tab select Using DHCP in the Configure IPv4 dropdown list 4 Cllick Apply Now when done NOTE Refer to your operating system s help and support feature for details on configuring your computer s TCP IP settings ...

Page 93: ...ndows 7 1 Click Start Internet Explorer to launch the browser 2 Click Tools Internet options Connections tab 3 Tick Never dial a connection 4 Click OK when done NOTE Refer to your browser s help feature for details on disabling the dial up connection ...

Page 94: ...striction of Chemicals regulatory framework we published the chemical substances in our products at ASUS REACH website at http csr asus com english index aspx Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference recei...

Page 95: ...h the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 31cm between the radiator your body IMPORTANT This device is restricted for indoor use WARNING Any cha...

Page 96: ...fety Article 3 1a Testing for electric safety according to EN 60950 1 has been conducted These are considered relevant and sufficient Protection requirements for electromagnetic compatibility Article 3 1b Testing for electromagnetic compatibility according to EN 301 489 1 and EN 301 489 17 has been conducted These are considered relevant and sufficient Effective use of the radio spectrum Article 3...

Page 97: ...sure Information This equipment complies with IC RSS 102 radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 31cm between the radiator your body Cet équipement est conforme aux limites d exposition aux rayonnements IC établies pour un environnement non contrôlé Cet équipement doit être installé et utilisé avec un...

Page 98: ...LB805 Dipole Antenna Reversed SMA 2 32 3 47 5 PSA RFDPA131000SBLB805 Dipole Antenna Reversed SMA 2 32 3 47 6 PSA RFDPA131000SBLB805 Dipole Antenna Reversed SMA 2 32 3 47 7 PSA RFDPA131000SBLB805 Dipole Antenna Reversed SMA 2 32 3 47 8 PSA RFDPA131000SBLB805 Dipole Antenna Reversed SMA 2 32 3 47 For product available in the USA Canada market only channel 1 11 can be operated Selection of other chan...

Page 99: ...r web site for updated information Note that we do not offer direct support for the distribution GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for most softwa...

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Page 101: ...this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any...

Page 102: ...ased on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the...

Page 103: ...ed the program in object code or executable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making modifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installat...

Page 104: ...stribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are im...

Page 105: ...atents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may...

Page 106: ...IED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITHYOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTH...

Page 107: ...ronik San Tic Ltd Sti Tel No 90 212 3567070 Address CEMAL SURURI CD HALIM MERIC IS MERKEZI No 15 C D 5 6 34394 MECIDIYEKOY ISTANBUL KOYUNCU ELEKTRONiK BiLGi iSLEM SiST SAN VE DISTIC A S Tel No 90 216 5288888 Address EMEK MAH ORDU CAD NO 18 SARIGAZi SANCAKTEPE ISTANBUL ENDEKS BİLİŞİM SANVE DIŞTİC LTD ŞTİ Tel No 90 216 523 35 70 pbx Address Bulgurlu Mahallesi Alemdağ Caddesi No 56 B 1 34696 Üsküdar ...

Page 108: ... CA 94539 USA Telephone 15107393777 Fax 15106084555 Website usa asus com Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Support Fax 49 2102 959931 Website asus com de Online contact eu rma asus com sales Technical Support Telephone Component 49 2102 5789555 Telephone Germany System Notebook Eee LCD 49 2102 5789557 Telephone...

Page 109: ... 00 17 00 Mon Fri Norway 0047 2316 2682 09 00 18 00 Mon Fri Sweden 0046 858769407 09 00 18 00 Mon Fri Finland 00358 969379690 10 00 19 00 Mon Fri Denmark 0045 38322943 09 00 18 00 Mon Fri Poland 0048 225718040 08 30 17 30 Mon Fri Spain 0034 902889688 09 00 18 00 Mon Fri Portugal 00351 707500310 09 00 18 00 Mon Fri Slovak Republic 00421 232162621 08 00 17 00 Mon Fri Czech Republic 00420 596766888 0...

Page 110: ...on Fri Philippine 1800 18550163 09 00 18 00 Mon Fri India 1800 2090365 09 00 18 00 Mon Sat India WL NW 09 00 21 00 Mon Sun Indonesia 0062 2129495000 09 30 17 00 Mon Fri 500128 Local Only 9 30 12 00 Sat Vietnam 1900 555581 08 00 12 00 13 30 17 30 Mon Sat Hong Kong 00852 35824770 10 00 19 00 Mon Sat Americas USA 1 812 282 2787 8 30 12 00 EST Mon Fri Canada 9 00 18 00 EST Sat Sun Mexico 001 800836784...

Page 111: ...1786 09 00 18 30 Mon Fri Bosnia Herzegovina 00387 33773163 09 00 17 00 Mon Fri Bulgaria 00359 70014411 09 30 18 30 Mon Fri 00359 29889170 09 30 18 00 Mon Fri Croatia 00385 16401111 09 00 17 00 Mon Fri Montenegro 00382 20608251 09 00 17 00 Mon Fri Serbia 00381 112070677 09 00 17 00 Mon Fri Slovenia 00368 59045400 08 00 16 00 Mon Fri 00368 59045401 Estonia 00372 6671796 09 00 18 00 Mon Fri Latvia 00...