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GigaX2008EX L2 Managed Switch User Manual
Problem
Suggested Action
Web Configuration Interface
You forgot/lost your
WEB configuration
interface user ID or
password.
1.If you have not changed the password from the default, try
using “admin” as the user ID and bypassing password.
2. a) Power on the switch and enter BootROM mode.
b) Input “w” to enable administrator password reset and
then input “g” to continuously execute firmware program.
Note: The mothed allows you to use default username and
password to login just once and would not allow you to use
it to login again after system reoots. Other configuration will
not be changed.
c) Login to CLI using default username “admin” (no
password) Type command “sys users show” to show
username and passowrd you had saved.
Some pages do not
display completely
1.Verify that you are using Internet Explorer v5.5 or later.
Netscape is not supported. Support for Javascript
®
must
be enabled in your browser. Support for Java
®
may also be
required.
2.Ping the switch IP address to see if the link is stable. If
some ping packets fail, check your network setup to make
sure a valid setting.
Changes to
Configuration are
not being retained.
Be sure to click on
Save
button in the
Save Configuration
page to save any changes.
Console Interface
Cannot show the
texts on the terminal
emulator.
1.The factory default baud rate is 9600, no
fl
ow control, 8 bit
data, no parity check and stop bit is one.
2.Change your terminal emulator setup to this number.
3.Check if the cable is good.