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3-9

ASUS LCD Monitor VG34 Series

3.3 

Troubleshooting (FAQ)

Problem

Possible Solution

Power  LED is not ON

• 

Press the   button to check if the monitor is in the 

ON mode.

• 

Check if the power cord is properly connected to 

the monitor and the power outlet.

• 

Check Power Indicator function in main menu OSD. 

Select “ON” to turn on power LED.

The power LED lights amber and 

there is no screen image

• 

Check if the monitor and the computer are in the 

ON mode.

• 

Make sure the signal cable is properly connected 

the monitor and the computer.

• 

Inspect the signal cable and make sure none of the 

pins are bent.

• 

Connect the computer with another available 

monitor to check if the computer is properly 

working.

Screen image is too light or dark

• 

Adjust the Contrast and Brightness settings via 

OSD.

Screen image bounces or a wave 

pattern is present in the image

• 

Make sure the signal cable is properly connected to 

the monitor and the computer.

• 

Move electrical devices that may cause electrical 

interference.

Screen image has color defects 

(white does not look white)

• 

Inspect the signal cable and make sure that none of 

the pins are bent.

• 

Perform Reset via OSD.

• 

Adjust the R/G/B color settings or select the Color 

Temperature via OSD.

No sound or sound is low 

• 

Adjust the volume settings of both your monitor and 

computer.

• 

Make sure the computer sound card driver is 

properly installed and activated.

Summary of Contents for VG34 Series

Page 1: ...VG34V Series LCD Monitor User Guide ...

Page 2: ... LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCU...

Page 3: ... in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to a...

Page 4: ...opriate power plug which complies with your local power standard Do not overload power strips and extension cords Overloading can result in fire or electric shock Avoid dust humidity and temperature extremes Do not place the monitor in any area where it may become wet Place the monitor on a stable surface Unplug the unit during a lightning storm or if it will not be used for a long period of time ...

Page 5: ... the product is not overhanging the edge of the supporting furniture ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls ALWAYS route cords and cables connected to your product so they cannot be tripped over pulled or grabbed NEVER place a product in an unstable location NEVER place the product on tall furniture for example cupboards or bookcases...

Page 6: ...rom those illustrated Installing must be done by a qualified technician and please contact your supplier for more information For the Models with net weight 7kg Please select the suitable way to Prevent Tipping For the models with VESA Mount please use method install the screws with ring to the VESA Mount hole then tie the cord or chain to the wall Otherwise please use method to tie the cord or ch...

Page 7: ...The screen may flicker during the initial use due to the nature of the fluorescent light Turn off the Power Switch and turn it on again to make sure that the flicker disappears You may find slightly uneven brightness on the screen depending on the desktop pattern you use When the same image is displayed for hours an afterimage of the previous screen may remain after switching the image The screen ...

Page 8: ...re updates 1 ASUS websites The ASUS websites worldwide provide updated information on ASUS hardware and software products Refer to http www asus com 2 Optional documentation Your product package may include optional documentation that may have been added by your dealer These documents are not part of the standard package ...

Page 9: ...our viewing experience With these features you can enjoy the convenience and delightful visual experience that the monitor brings you 1 2 Package contents Check your package for the following items LCD Monitor Base Quick Start Guide Warranty Card 1x USB cable optional 1x Power Cord 1x HDMI Cable optional 1x DP Cable optional 1x Screwdriver If any of the above items is damaged or missing contact yo...

Page 10: ... Assembling the monitor To assemble the monitor 1 Align the screw hole on the arm with the bundled screw on the base Then insert the base into the arm 2 Fix the base to the arm by fastening the bundled screw 1 2 3 Base screw size M6 x 17mm ...

Page 11: ...1 3 ASUS LCD Monitor VG34 Series 1 4 Connect cables 1 4 1 Rear of the LCD monitor 1 2 3 4 5 6 7 8 9 1 HDMI2 Port 2 HDMI1 Port 3 DP2 Port 4 DP1 Port 5 Earphone 6 USB 7 USB 8 TYPE B Port 9 DC IN Port ...

Page 12: ...tton to turn the monitor on off 3 GameVisual Button This is shortcut 2 Press this Shortcut to switch from seven video preset modes Scenery Mode Racing Mode Cinema Mode RTS RPG Mode FPS Mode sRGB Mode and MOBA Mode with GameVisual Video Intelligence Technology 4 GamePlus Button This is shortcut 1 GamePlus The GamePlus Function provides a toolkit and creates a better gaming environment for users whe...

Page 13: ...he button up down to select and press to confirm the function needed Press to go off and exit Crosshair Timer FPS Counter is movable by pressing 5 way key GamePlus main menu GamePlus Crosshair GamePlus Timer 5 Close Button Exit the OSD menu 6 5 way Button Turns on the OSD menu Enacts the selected OSD menu item Increases Decreases values or moves your selection up down left right ...

Page 14: ...k at the full face of the monitor then adjust the monitor to the angle that is most comfortable for you Hold the stand to prevent the monitor from falling when you change its angle You can adjust the monitor s angle from 23 to 5 and it allows 15 swivel adjustment from either left or right 5 15 130mm 10 10 ...

Page 15: ... 1 Disconnect power and signal cables Carefully put the monitor facedown on its EPS packaging 2 Remove the four 4 screws securing the arm to the rear of the monitor 3 Detach the stand arm and base from the monitor The VESA wall mount kit 100 x 100 mm is purchased separately Use only the UL Listed Wall Mount Bracket with minimum weight load 28 8 kg Screw size M4 x 10 mm ...

Page 16: ...2 3 ASUS LCD Monitor VG34 Series 2 3 Outline dimension Unit mm ...

Page 17: ...of 5 way to activate the OSD menu 2 Press the and buttons to toggle between options in the Menu As you move from one icon to another the option name is highlighted 3 To select the highlighted item on the menu press the Center key 4 Press the and buttons to select the desired parameter 5 Press the Center key to enter the slide bar and then use the or buttons according to the indicators on the menu ...

Page 18: ...ree and low latency display update ELMB Check to decrease motion blur and minimize ghosting part when on screen objects are fast moving GamePlus Activate Crosshair Timer or FPS Counter or Display Alignment function GameVisual This function contains seven sub functions that you can select for your preference Shadow Boost Dark color enhancement adjust monitor gamma curve to enrich the dark tones in ...

Page 19: ...ntrast The adjusting range is from 0 to 100 HDR High Dynamic Range Contains two HDR modes ASUS Cinema HDR and ASUS Gaming HDR VividPixel ASUS Exclusive Technology that brings lifelike visuals for crystal clear and detail oriented enjoyment The adjusting range is from 0 to 100 ASCR Select ON or OFF to enable or disable dynamic contrast ratio function ASCR is Disabled when ECO mode or ELMB is on Asp...

Page 20: ...yes users should rest the eye periodically by focusing on objects that are far away Eye exercises can help to reduces eye strain Repeat these exercises often If eye strain continues please consult a physician Eye exercises 1 Repeating look up and down 2 Slowly roll your eyes 3 Move your eyes diagonal High energy blue light may lead to eye strain and AMD Age Related Macular Degeneration Blue light ...

Page 21: ...connected from any video source PIP PBP Setup PIP PBP Mode PIP PBP Source Color Setting PIP Size ASUS TUF Gaming VG34VQL1B HDR Off Racing Mode DisplayPort 1 3440x1440 165Hz By activating this function this monitor displays two pictures three pictures or four pictures for any video source PIP PBP Mode Select PIP PBP or turn it off PIP PBP Source Selects the video input source among HDMI 1 HDMI 2 Di...

Page 22: ...htness Contrast PIP PBP Setup Blue Light Filter Color Temp Volume and set as shortcut key Customized Setting You can do your setting according to your favorite 6 System Setup Adjusts the system configuration OSD Setup System Setup Language ECO Mode USB Hub Power Indicator Power Key Lock Sound Key Lock ASUS TUF Gaming VG34VQL1B HDR Off Racing Mode DisplayPort 1 3440x1440 165Hz System Setup All Rese...

Page 23: ...udio ECO Mode Activate the ecology mode for power saving USB Hub Turn On Off USB Hub function during the standby mode Power Indicator Turn the power LED indicator on off Power Key Lock To disable enable power key Key Lock Disable all key functions Pressing the down button for more than five seconds to disable key lock function OSD Setup Adjusts the OSD Timeout DDC CI and Transparency of the OSD sc...

Page 24: ...4ms Gray to Gray MPRT 1ms Satellite Speaker 2W x 2 stereo Earphone Output Yes HDMI input HDMIx2 DisplayPort input DisplayPortx2 Power ON Consumption Max 110W Chassis Colors Black Power saving mode 0 5W Power off mode 0 5W Tilt 5 15 Swivel 10 10 Phys Dimension WxHxD 809 x 546 x 274 mm Phys Dimension without stand WxHxD For VESA Wall Mount 809 x 366 x 105 mm Box Dimension WxHxD 980 x 226 x 516 mm Ne...

Page 25: ...ent Connect the computer with another available monitor to check if the computer is properly working Screen image is too light or dark Adjust the Contrast and Brightness settings via OSD Screen image bounces or a wave pattern is present in the image Make sure the signal cable is properly connected to the monitor and the computer Move electrical devices that may cause electrical interference Screen...

Page 26: ...Hz V V 1152x864 75Hz V V 1280x720 60Hz RB V V 1280x720 60Hz V V 1280x960 60Hz V V 1280x1024 60Hz V V 1280x1024 75Hz V V 1440x900 60Hz CVT RB V V 1440x900 60Hz V V 1680x1050 60Hz CVT RB V V 1680x1050 60Hz V V 1920x1080 60Hz V V 2560x1440 144Hz V V 3440x1440 60Hz CVT RB V V 3440x1440 100Hz CVT RB V V 3440x1440 120Hz DP V 3440x1440 144Hz DP V 3440x1440 165Hz DP V 640x480P 60Hz V V 720x480P 60Hz V V 1...

Page 27: ...Monitor VG34 Series 1920x1080i 60Hz V V 1920x1080P 60Hz V V 3840 x 2160P 50Hz V V 3840 x 2160P 60Hz V V PBP Mode 1280x1440 60Hz 2560 1440 1720x1440 60Hz 3440 1440 V V 1920x1600 60Hz 3840 1600 1920x2160 60Hz 3840 2160 ...

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