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WARRANTY TERMS
Important !
Only the original packaging ensures adequate transport protection of the
device and should therefore be kept at least in the statutory return period.
For our equipment we provide the legal warranty of 2 years.
For spare parts orders and repair orders, please contact your dealer or directly to AsVIVA,
indicating the customer number or invoice number. Our Service is available 24 hours.
Our service address:
To ensure that our service staff can help you optimally,
please consider the following procedure:
3. Is a specific part damaged?
Please tell us the exact part number using the parts list.
4. Is there a fault with the unit?
Should you have the possibility of a video recording e.g. Mobile phone camera,
pick up the error and send us the video or picture material.