BS5 User Manual v2.0
Warranty and service
19
Warranty and service
Terms and conditions of sale
Our Conditions of Sale (ref: COND: 1/00) set out Delta-T's legal
obligations on these matters. The following paragraphs summarise Delta-
T's position but reference should always be made to the exact terms of
our Conditions of Sale, which will prevail over the following explanation.
Delta-T warrants that the goods will be free from defects arising out of the
materials used or poor workmanship for a period of
twelve months
from
the date of delivery.
Delta-T shall be under no liability in respect of any defect arising from fair
wear and tear, and the warranty does not cover damage through misuse
or inexpert servicing, or other circumstances beyond our control.
If the buyer experiences problems with the goods they shall notify Delta-T
(or Delta-
T’s local distributor) as soon as they become aware of such
problem.
Delta-T may rectify the problem by replacing faulty parts free of charge, or
by repairing the goods free of charge at Delta-T's premises in the UK,
during the warranty period,
If Delta-T requires that goods under warranty be returned to them from
overseas for repair, Delta-T shall not be liable for the cost of carriage or
for customs clearance in respect of such goods. However, we much
prefer to have such returns discussed with us in advance, and we may, at
our discretion, waive these charges.
Delta-T shall not be liable to supply products free of charge or repair any
goods where the products or goods in question have been discontinued
or have become obsolete, although Delta-T will endeavour to remedy the
buyer’s problem.
Delta-T shall not be liable to the buyer for any consequential loss,
damage or compensation whatsoever (whether caused by the negligence
of the Delta-T, our employees or distributors or otherwise) which arise
from the supply of the goods and/or services, or their use or resale by the
buyer.
Delta-T shall not be liable to the buyer by reason of any delay or failure to
perform our obligations in relation to the goods and/or services, if the
delay or failure was due to any cause beyond the Delta-
T’s reasonable
control.
