Key Words to Know
activate
To begin or turn on the operation of a feature.
attendant
The person who handles incoming and outgoing calls at the main
telephone console.
AUDIX Audio Information Exchange,
an optional voice mail and message service
which provides coverage for calls to you by recording callers' messages and reporting
Leave Word Calling messages.
call appearance
A button used exclusively to place, receive, or hold calls. It has an
assigned extension number and is equipped with a red light and a green light.
console permission
The authorization (from your System Manager) to initiate Call
Forwarding All Calls for an extension other than your own.
coverage
Automatic redirection of calls from an unanswered voice terminal to another
voice terminal. Redirection could be to the extension of a receptionist, secretary,
co-worker, AUDIX, or Message Center. A person who provides coverage is a covering
user.
DEFINITY Communications System Generic 1
The AT&T switch to which you are
connected. It transmits and receives voice and data signals for all communications
equipment in your network.
dial pad
The 12 pushbuttons you use to dial a number and access features.
enhanced list
One of the 4 types of Abbreviated Dialing lists; programmable only by
the System Manager. Contains telephone numbers useful to all system members, and
stores each of those numbers as a 3-digit list item.
extension
A dialing number of 1 to 5 digits assigned to each voice terminal connected
to your DEFINITY Generic 1.
feature
A special function or service, such as Conference, Hold, Send All Calls, etc.
feature code
A dial code of 1, 2, or 3 digits which you use to activate or cancel the
operation of a feature.
group list
One of the 4 types of Abbreviated Dialing lists; programmable by the
System Manager. Contains telephone numbers useful to members of a specific group,
and stores each of those numbers as a 2-digit list item.
handset
The handheld part of the voice terminal which you pick up, talk into, and
listen from. Also known as the receiver.
message retriever
A person authorized by the System Manager to retrieve messages
for other users.
off-hook
When the handset is removed from the cradle (for example, when you lift
the handset to place or answer a call).
on-hook
When the handset is left on the cradle.
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