AT&T AUDIX Voice Power R3.0, User Manual

Page 1: ...AUDIX Voice Power System R3 0 Portable User s Guide...

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Page 3: ...ics 1 What is AUDIX Voice Power 1 About Your Dialpad 2 Logging In 3 Direct Login 4 Indirect Login 5 Activity Menu 6 Changing Activities 7 Changing Your Password 8 Time Saving Tips 9 Retrieving Message...

Page 4: ...s to Individuals 21 Name Addressing 23 Addressing Messages to Groups 24 Reviewing the List of Recipients 26 Mailing Lists 27 Creating Mailing Lists 27 Scanning and Deleting Mailing Lists 30 Reviewing...

Page 5: ...________________________________________ ___________________________________________________________________ ___________________________________________________________________ Troubleshooting 41 Mail...

Page 6: ...Contents _______________________________________________ _______________________________________________ _______________________________________________ vi...

Page 7: ...l telephone answering service You can record your own greeting to callers or have AUDIX Voice Power answer with your extension number or name The message waiting lamp on your telephone set if it is eq...

Page 8: ...em administrator This guide will tell you how to use call answer voice mail and some other general features of AUDIX Voice Power About Your Dialpad The procedures in this document instruct you to pres...

Page 9: ...AUDIX Voice Power system The login procedure tells AUDIX Voice Power who you are You must enter a password so that AUDIX Voice Power can verify that you are an authorized user of the system You can lo...

Page 10: ...takes you directly to the activity menu 1 Dial the AUDIX Voice Power number and wait for the system to answer 2 Enter your own extension number followed by Or if you are calling from your own office p...

Page 11: ...ransferring to the AUDIX Voice Power activity menu by dialing R 1 Dial the AUDIX Voice Power number and wait for the system to answer Either the Automated Attendant or the Call Answer feature will ans...

Page 12: ...t messages listen to respond to and delete voice mail messages Press 3 to administer your name or greeting record or change your name or personal greeting and select whether your primary or alternate...

Page 13: ...r or name and then press You may only be able to transfer to other subscribers Check with your system administrator for transfer restrictions For more information on name addressing see Name Addressin...

Page 14: ...ator To protect your privacy you should change this password immediately To change your password follow these steps 1 Choose a sequence of 5 to 9 digits as your new password You can have a numeric pas...

Page 15: ...some shortcuts that you can use to save time If you are calling AUDIX Voice Power from your own extension you do not need to enter your extension number when you log in Press immediately when prompted...

Page 16: ...___________________________________________________________________ ___________________________________________________________________ ________________________________________________________________...

Page 17: ..._______ Your mailbox contains messages sent to you by other AUDIX Voice Power subscribers and other callers inside and outside your telephone system When a message arrives AUDIX Voice Power notifies y...

Page 18: ...g from his or her own extension The body is the actual message left by the caller To listen to your messages follow these steps 1 Log in to AUDIX Voice Power AUDIX Voice Power will tell you how many m...

Page 19: ...message header Press to skip to the next message header Press D to delete the current message and go to the next message header Replying to a Message If you receive a message from another subscriber...

Page 20: ...l to a message 3 When prompted press 9 Y to attach the original message Press 6 N to send your reply only If the original is a forwarded message a reply with original attached or a broadcast message y...

Page 21: ...or you can send a new message to other subscribers while listening to voice mail To forward a voice mail message or record a new message follow these steps 1 While the message is playing or after it h...

Page 22: ...ess 2 3 to listen your message Press 2 1 to rerecord your message Press D to delete your message 6 Address the message You can address the message using extension numbers names and or lists A few addr...

Page 23: ...___________________________________________ If you make a mistake press D to delete the last name extension or list you entered To review the recipients press 1 See Reviewing the List of Recipients Wh...

Page 24: ..._________________________________________________ What to do with Undelivered Messages Voice mail messages may be returned to your voice mailbox for example when a recipient s mailbox is full or a rec...

Page 25: ...te a voice mail message and then address it This is quicker than calling the recipient and allows you to send a single message to many people simultaneously Recording a Message You can record and addr...

Page 26: ...ressing Before approving the message you have the following options Press 2 3 to listen to your message Press 2 1 to rerecord your message Press D to delete your message 6 Address the message Messages...

Page 27: ...ddressing section To address voice mail by extension number or name follow these steps 1 Record your message as described previously After you have approved your message AUDIX Voice Power will ask you...

Page 28: ...The name is voiced if it has been recorded otherwise the extension number will be repeated If this is not the recipient you intended press D to delete the entry 4 Repeat Steps 2 and 3 for each additio...

Page 29: ...name you use for a particular subscriber is determined by the system administrator but is usually the subscriber s last name When dialing a name use 7 PQRS to represent Q and use 9 WXYZ to represent...

Page 30: ...sor to address a message For more information on lists see Creating Mailing Lists later in this guide To address voice mail to a mailing list follow these steps 1 Record your message as described prev...

Page 31: ...UDIX Voice Power will ask you to start over If the list ID is not what you intended press D to delete the entry and go to step 2 5 You can address to additional lists by repeating steps 2 through 4 If...

Page 32: ...List of Recipients While addressing your message but before sending the message you can review the list of recipients To review the list of recipients use these commands Press 1 to begin reviewing Pr...

Page 33: ...to the entire group simply by entering the list s ID number If you create a list tell other subscribers the list ID so that they can use the list too Volunteer to create the mailing list for committee...

Page 34: ...Enter each extension or name to be included in the list followed by At any time you may change between extension mode and name mode by pressing A To add members via an existing mailing list enter L li...

Page 35: ...cify a list ID while creating a mailing list all of the members on that list ID s mailing list are included in the current mailing list individually That is the current mailing list does not record th...

Page 36: ...s During scanning AUDIX Voice Power tells you the list ID and number of entries in each list To scan your mailing lists follow these steps 1 Log in to AUDIX Voice Power 2 Press 5 to administer lists o...

Page 37: ...If you do not know the list ID use the Scanning and Deleting Mailing Lists procedure You can also review lists belonging to other subscribers However you are not permitted to modify them To review a m...

Page 38: ...UDIX Voice Power tells you the number of entries in the list and the first name or extension number on the list 6 You then have the following options Press to skip to the next entry Press 2 2 to back...

Page 39: ...the basis for new lists Use the Creating Mailing Lists procedure After entering the new list s ID number add members by pressing L and specifying an existing list s ID that you want to copy Then make...

Page 40: ...sts ___________________________________________________________________ ___________________________________________________________________ ____________________________________________________________...

Page 41: ...ou can hear your name as confirmation that they have addressed their mail correctly If you have not recorded your name they will hear only your extension number Your recorded name is also used as part...

Page 42: ...__________________________________ ___________________________________________________________________ 5 Speak your name 6 Press 1 to stop recording 7 Press to approve your name Before approving your...

Page 43: ...rd system greeting which includes your recorded name and ask your caller to leave a message You may want to keep your primary personal greeting the same from day to day for general use and reserve you...

Page 44: ...current recording of the greeting you selected 6 Speak your greeting 7 Press 1 to stop recording 8 Press to approve your greeting Before approving the greeting you also have the following options Pre...

Page 45: ...to change the greeting currently in use follow these steps 1 Log in to AUDIX Voice Power 2 Press 3 to administer your name or greeting 3 Press 1 to administer your greetings AUDIX Voice Power will tel...

Page 46: ...nd Greeting ___________________________________________________________________ ___________________________________________________________________ ____________________________________________________...

Page 47: ...If you experience problems with AUDIX Voice Power report them to your system administrator immediately Mailbox Full Your mailbox size is determined by your system administrator If you mailbox is full...

Page 48: ...ailbox has been set up to aid you in communicating AUDIX Voice Power troubles To leave a message in the maintenance mailbox record a voice mail message and then address it to 9 9 9 8 Be sure to includ...

Page 49: ...Troubleshooting _______________________________________________ _______________________________________________ _______________________________________________ 43...