AT&T Definity Generic 3, User Manual

Page 1: ...DEFINITY Communications System Generic 1 and Generic 3 and System 75 8520T Voice Terminal User s Guide ...

Page 2: ...ation Center 2855 North Franklin Road P O Box 19901 Indianapolis IN 46219 1 800 432 6600 In Canada 1 800 255 1242 Order Document No AT T 555 230 767 Issue 1 November 1993 For more information about AT T documents see Business Communications Systems Publications Catalog 555 000 010 HEARING AID COMPATIBILITY This telephone is compatible with the inductively coupled hearing aids as required by the Fe...

Page 3: ...witch Features 11 Special Instructions 11 Conventions Used in This Section 11 Quick Reference Lists At the Back of This Guide 12 Switch Feature Procedures 12 Abbreviated Dialing 13 Automatic Callback 14 Call Forwarding All Calls 15 Call Park 15 Call Pickup 16 Leave Word Calling 17 Priority Calling 18 Send All Calls 18 Tones and Their Meanings 19 Ringing Tones 19 Handset Tones 19 Key Words to Know ...

Page 4: ...this Figures 1 and 2 show you the top and bottom views of the 8520T voice data terminal Handset Telephone number card Volume control button Mute button Speaker button Conference button Transfer button Redial button Exit button Drop button Hold button 4 Display control buttons 10 Softkeys Display 20 Call appearance feature buttons and designation card Message light Dial pad Figure 1 8520T Voice Dat...

Page 5: ...bers and accessing features The letters Q and Z have been added to the appropriate dial pad keys for entering directory names and the 5 button on your dial pad has raised bars for visually impaired users These 4 buttons are labeled Menu Dir Prev and Next Menu is used to access the main softkey menu Dir allows you to quickly access Directory entries in order to place a call Prev and Next can be use...

Page 6: ...most recent incoming and outgoing calls and such features as selecting a personalized ringing pattern doing a self test of your voice data terminal and setting the speakerphone and the clock For turning on and off the speakerphone or the listen only speaker For noting the area code and telephone number of your voice data terminal For transferring a call to another voice data terminal When on a cal...

Page 7: ...peakerphone a headset adaptor or other adjunct equipment The jack is labeled ADJUNCT WARNING Do not insert the handset cord into the ADJUNCT jack It will cause equipment damage Handset jack Line jack Used for connecting the handset cord to your voice data terminal The jack is labeled Used for connecting the line cord to your voice data terminal The jack is labeled LINE 4 ...

Page 8: ...he Self Test feature This section provides descriptions of the Display and Softkey features For procedures for using these features see the AT T DEFINITY Communications System ISDN 8520T Voice Data Terminal User s Manual 555 021 758 Switch Features You can use these features only with a DEFINITY Generic 1 or Generic 3 and if these features have been assigned to your voice data terminal Check with ...

Page 9: ...Speaker You may use the softkeys on the voice data terminal to set or reset the speakerphone When you set the built in speakerphone it performs a test of the surrounding environment and adjusts itself for optimal performance Use the built in speakerphone any time you prefer hands free communications both speaking and listening or for group conference situations Transfer Transfers a call from your ...

Page 10: ...e Allows you to set the length of time the display message remains on the screen There are three rates Slow Medium and Fast Message Type Allows you to select the type of messages you want to see on the screen either error messages only or both error and information timed messages Number of Names on a Directory Page Allows you to view either 10 names or nine names Quit on an individual Directory pa...

Page 11: ...you need to go elsewhere to get information during a call or whenever you wish to complete a call from a different location Also if the call received is for someone else use it to hold the call until the called party can answer it from the nearest available voice terminal Call Pickup Lets you answer a call at your voice data terminal for another extension in your pickup group Use when you wish to ...

Page 12: ... and Transfer refer to the DEFINITY Communications System ISDN 8520T Voice Data Terminal User s Manual 555 021 758 shipped in the box with the voice data terminal You can also order the user s manual from the Customer Information Center CIC in Indianapolis IN The address and telephone number of CIC appear in the front of this user s guide 9 ...

Page 13: ...d Self Test refer to the DEFINITY Communications System ISDN 8520T Voice Data Terminal User s Manual 555 021 758 This manual is shipped in the box with the voice data terminal You can also order the user s manual from the Customer Information Center CIC in Indianapolis IN The address and telephone number of CIC appear in the front of this user s guide 10 ...

Page 14: ...r 3 digit codes for that feature Ask your system manager for the feature codes for your system Then in the blanks provided within the procedures write in the assigned feature code numbers In most cases before you begin a procedure you must have the handset off hook removed from the cradle of the voice data terminal If you receive an intercept tone high pitched alternating high and low tone while a...

Page 15: ...eir Meanings Quick Reference Lists At the Back of This Guide At the end of this booklet is a set of quick reference lists Use them to record your feature and trunk codes Abbreviated Dialing personal list items and frequently called miscellaneous extensions Once you have completed the lists remove the page from the booklet tear along the perforation and keep the lists near your voice data terminal ...

Page 16: ...o 24 digits Note If you are programming an outside number be sure to include a trunk code if applicable Press confirmation tone Number is stored Repeat Steps 5 7 if you want to program additional items on the same list hang up and begin again at Step 1 if you want to program items on another personal list Hang up to end programming Note Keep your own personal lists in the Abbreviated Dialing table...

Page 17: ...u activate Automatic Callback the system monitors the called extension That extension becomes available after the called party completes a call 3 Lift handset when you hear priority ring ringback tone A call is automatically placed to that extension which receives regular ringing Note You can place only one Automatic Callback call at a time and Automatic Callback is canceled after 30 minutes or if...

Page 18: ... manager Hang up Note If you are still by your voice data terminal you may hear a ring ping tone as each call is forwarded To cancel 1 Press Call Forward again Call Forwarding or Dial Call Forward cancel code confirmation tone Your calls will ring at your own voice data terminal again Call Park To park a call at your Note If a Call Park button has been assigned to your extension for retrieval at v...

Page 19: ...arked call has been disconnected or retrieved by someone else Call Pickup To answer a call to a 1 Press Call Pickup member of your pickup or Dial Call Pickup code group when your You are connected to ringing call voice data terminal is idle To pick up a call while 1 Press Hold you are active on another Present call is put on hold call Green light flutters 2 Press Call Pickup You are connected to i...

Page 20: ...ssage is not hold stored try again To leave a message 1 Press LWC without ringing an or Dial Leave Word Calling code extension dial tone 2 Dial the extension confirmation tone Message light goes on at called voice data terminal To cancel a Leave Word Calling message Note You cannot cancel a message left for an AUDIX subscriber 1 2 Press Cancel LWC or Dial Leave Word Calling cancel code dial tone D...

Page 21: ...ng calls 1 Press Send All Calls except priority calls or Dial Send All Calls code immediately to coverage confirmation tone Note You may hear a ring ping tone from your voice data terminal as each call is sent to coverage To cancel 1 Press Send All Calls Send All Calls or Dial Send All Calls cancel code confirmation tone Your calls will ring at your own voice data terminal again 18 ...

Page 22: ...indicates a dialing error a denial of the service requested or a failure to dial within a preset interval usually 10 seconds after lifting the handset or dialing the previous digit intercept tone time out tone An alternating high and low tone indicates a dialing error a denial of the service requested or a failure to dial within a preset interval usually 10 seconds after lifting the handset or dia...

Page 23: ...s and one of the four display control buttons The procedures for these features are listed in the DEFINITY Communications System ISDN 8520T Voice Data Terminal User s Manual 555 021 758 enhanced list One of the four types of Abbreviated Dialing lists programmable only by the system manager Contains telephone numbers useful to all system members and stores each of those numbers as a 3 digit list it...

Page 24: ...on other than the one where the call was first placed or received ringer The device that produces the electronic ringing sound in your voice data terminal softkey features Those features accessed with the 10 unlabeled softkeys and the four display control buttons softkeys The 10 unlabeled buttons on both sides of the display These buttons correspond to words on the display screen Softkeys are used...

Page 25: ...esponsible for specifying and managing the operation of features for all the voice and data equipment in your network trunk A telecommunications channel between your DEFINITY Generic 1 or Generic 3 and the local or long distance calling network Trunks of the same kind connecting to the same end points are assigned to the same trunk group trunk code A dial code of 1 2 or 3 digits you dial to access...

Page 26: ...ess Codes Feature Code Feature Code ABBREVIATED DIALING List 1 List 2 List 3 CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back ...

Page 27: ...sonal List 2 Personal List 3 Description Extension Item No Name Name Name Message Attendant AUDIX 1 2 3 4 5 6 7 8 9 0 Trunk Codes Description Code You may have as many as 3 personal lists and each list can have either 5 or 10 items see your System Manager ...

Page 28: ...AT T 555 230 767 Issue 1 November 1993 Graphics AT T 1988 ...