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Appendix
Troubleshooting
If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
Announcement is not clear.
When you record your announcement, make sure you speak in a normal
tone of voice, toward the microphone on the handset.
Make sure there is no background noise (TV, music, etc.) while recording.
I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional
telephone service.
Make sure to plug your USB port adapter into a dedicated USB port on
your computer. Do not plug into a multiple port USB hub (USB splitter)
that is not powered.
In a few rare instances, the USB port on your computer may not have
enough power. In these instances, try using a USB hub with its own
external power supply.
If you are using a firewall, it may prevent access to your nontraditional
telephone service. Contact your service provider for more information.
Common cure for electronic equipment:
If the telephone is not responding normally, try resetting the telephone. Do
the following in the order listed.
Disconnect the power to the telephone base.
Disconnect the cordless handset battery, and spare battery, if applicable.
Wait a few minutes.
Connect power to the telephone base.
Completely remove then replace the battery. Place the cordless handset
into the telephone base.
Wait for the cordless handset to reestablish its connection with the
telephone base. Allow up to one minute for this to take place.
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