Testing
Once you have installed and programmed the
MERLIN II
Attendant, you should dial the MERLIN II Attendant
extension and perform the following tests:
T E S T I N G
Use this procedure if the customer has programmed any
SUPERVISED
supervised transfer routes:
TRANSFER ROUTES
1
2
3
4
5
6
Dial the first supervised transfer route number.
Verify that the primary extension from the Route
Plan
(Planning Form E) rings. Do not pickup the call.
Make sure the call is
forwarded to the secondary
extension, if programmed. If not, make sure the call is
forwarded to the receptionist.
Repeat this procedure except this time take the phone
at the secondary extension off-hook.
Make sure the Transfer Fail announcement plays.
Repeat this procedure for each
supervised transfer
route.
TESTING BLIND
Use this procedure if the customer has programmed any
TRANSFER ROUTES
blind transfer routes:
1
2
3
4
Dial the first blind transfer route number.
Verify that the extension from the Route Plan
(Planning Form F) rings. Do not pickup the call.
Make sure the unanswered call is routed to the
receptionist.
Repeat this procedure for each of the blind transfer
routes.
Testing 3 - 1
Summary of Contents for MERLIN II Attendant
Page 1: ...AT T MERLIN II COMMUNICATIONS SYSTEM MERLIN II Attendant Installer s Guide...
Page 21: ...FIGURE 1 4 Connecting the MERLIN II Attendant Connecting the MERLIN II Attendant 1 17...
Page 33: ...FIGURE 2 2 Supervised Transfer process 2 12 Programming Features...
Page 35: ...FIGURE 2 3 Immediate and Backup Call Handling 2 14 Programming Features...
