Overview
Bilingual Mode Example — French Speaking Caller and French as the
Primary Language.
The following example shows what a French speaking
caller would hear if French was set up as the primary system language and
English was set up as the secondary system language. As part of the initial
greeting set up by the customer, the caller hears an English prompt to press
[*] [1] to select English. By ignoring the English prompt to press [*] [1] , the
caller "selects" the primary system language automatically.
Automated Attendant Service Prompts Caller Response
Merci davoir appeler la compagnie XYZ.
For English, press [*] [1] now.
Caller ignores the English
prompt to press [*] [1] —
prompts are now played in
French.
Si vous connaissez le numéo de poste de
la personne avec qui vous désirez parler
composez le maintenant.
Pour le département des ventes appuyez
sur le [1] .
Pour le service appuyez sur Ie [2] .
Pour le répertoire de postes composez
[*] [2]
Caller presses dialpad
Sinon rester en ligne.
buttons in response to the
prompts.
System Services and Features
1-7
Summary of Contents for MERLIN MAIL
Page 13: ...Contents GL Glossary GL 1 IN I n d e x IN 1 vi...
Page 64: ...MERLIN MAIL ML System Programming Figure 3 1 MERLIN MAIL ML System Programming Menus 3 2...
Page 151: ...MERLIN LEGEND System Programming Figure 4 3 Immediate Call Handling Call Handling Methods 4 15...
Page 161: ...MERLIN LEGEND System Programming Figure 4 4 Delayed Call Handling Call Handling Methods 4 25...
