Glossary
G
General Mailbox
A voice mailbox (mailbox 9999) where callers can leave messages when a
subscriber’s mailbox is full, if they are dialing from a rotary phone, or do not know the
extension of the person they would like to contact. See also General Mailbox Owner.
General Mailbox Owner
The individual responsible for transferring messages from the General Mailbox to the
appropriate person. The message-waiting indicator on the General Mailbox owner’s
phone lights whenever a message is placed in the General Mailbox.
Greeting
Initial message that plays to callers. See also Day Greeting, Night Greeting, Personal
Greeting, Temporary Closure Greeting, and Voice Mail Greeting.
Group Calling
A feature that directs calls to a group of people assigned to handle the same type of
call. A single extension number is assigned to the group and is used by internal and
external callers to reach the group. See also Calling Group
Group Coverage
Extensions that are grouped together so that they get coverage by the designated
group coverage receiver(s). The MERLIN MAIL—ML Calling Group can be designated
as a coverage receiver for one or more coverage groups.
Group Coverage Delay Interval
The number of times a call will ring at an extension without personal coverage but
covered by a Calling Group before the call is sent to an assigned Calling Group (group
coverage receiver). If any personal coverage (primary or secondary) is available, the
Delay Ring Interval parameter value is added to this ring delay parameter value for a
total ring delay value.
Group List
A list of subscribers programmed into the MERLIN MAIL—ML system and assigned a
number (1-99) so that subscribers can record a single message and send it to
everyone on the list at the same time simply by using the Group List number. The
system administrator maintains Group Lists.
GL-4
Summary of Contents for MERLIN MAIL
Page 13: ...Contents GL Glossary GL 1 IN I n d e x IN 1 vi...
Page 64: ...MERLIN MAIL ML System Programming Figure 3 1 MERLIN MAIL ML System Programming Menus 3 2...
Page 151: ...MERLIN LEGEND System Programming Figure 4 3 Immediate Call Handling Call Handling Methods 4 15...
Page 161: ...MERLIN LEGEND System Programming Figure 4 4 Delayed Call Handling Call Handling Methods 4 25...
