Glossary
Touch-Tone Duration
The length (specified in milliseconds) of the touch-tone codes sent between a
communications system and a voice messaging system.
Touch-Tone Gate
In monolingual mode, a programmable feature that determines quickly whether a caller
is dialing from a rotary phone. In monolingual mode, when the Touch-Tone Gate is set
to “On,” callers must dial a digit before the Main Menu plays. If a digit is dialed,
MERLIN MAIL—ML plays the Main Menu. If a digit is not dialed, the call is handled as
specified by the Dial 0/Timeout Action. If the Touch-Tone Gate is set to “Of f,” callers
who are calling from a rotary phone must listen to the entire Main Menu before their
calls are transferred to the Dial 0/Timeout Action specified.
In bilingual operation, the Touch-Tone Gate is automatically set to “On” and is used to
allow callers to select the alternate language by dialing [*][1]
Touch-Tone Interval
The interval (specified in milliseconds) between touch-tone codes sent between a
communications system and a voice messaging system.
Transfer Redirect Extension
The extension number to which calls are redirected if the calls have been transferred
to busy and unavailable extensions that do not have coverage. The default extension is
the first operator’s extension. This extension can also be a Queued Call Console
(QCC), another extension, or the extension of the MERLIN MAIL—ML Calling Group.
The Transfer Redirect extension is programmed by the MERLIN LEGEND System
Manager.
Transfer Return Interval
The number of times a transferred call will ring at the transfer destination before it
returns to the transfer originator. See also VMS Transfer Return Interval.
Transfer Type
Type of transfer that is administered for a subscriber’s voice mailbox. A voice mailbox
can be administered for Supervised Transfer, Unsupervised Transfer, or No Transfer.
Trouble Mailbox
Storage space reserved for subscribers to report any problems they may experience
with the MERLIN MAIL—ML system so that the system administrator can correct them.
To report a problem, a subscriber logs in to Voice Mail, records a message, and
addresses it to 9998. Whenever a message is left in the Trouble Mailbox, the system
administrator’s message-waiting indicator lights.
GL-10
Summary of Contents for MERLIN MAIL
Page 13: ...Contents GL Glossary GL 1 IN I n d e x IN 1 vi...
Page 64: ...MERLIN MAIL ML System Programming Figure 3 1 MERLIN MAIL ML System Programming Menus 3 2...
Page 151: ...MERLIN LEGEND System Programming Figure 4 3 Immediate Call Handling Call Handling Methods 4 15...
Page 161: ...MERLIN LEGEND System Programming Figure 4 4 Delayed Call Handling Call Handling Methods 4 25...
