Overview
Delayed Call Handling
With Delayed Call Handling, external calls ring immediately at the MERLIN
LEGEND system operator’s console, both day and night. If the system
operator does not answer, calls automatically go to Automated Attendant
Service, as shown in Figure 1-3.
Figure 1-3. MERLIN MAIL—ML System as Delayed Call Handler
With Delayed Call Handling, like Immediate Call Handling, Automated
Attendant Service plays either your company’s day greeting and menus or the
night greeting and menus, based on the time of the call and the schedule set
up.
1-12
System Services and Features
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Summary of Contents for MERLIN MAIL
Page 13: ...Contents GL Glossary GL 1 IN I n d e x IN 1 vi...
Page 64: ...MERLIN MAIL ML System Programming Figure 3 1 MERLIN MAIL ML System Programming Menus 3 2...
Page 151: ...MERLIN LEGEND System Programming Figure 4 3 Immediate Call Handling Call Handling Methods 4 15...
Page 161: ...MERLIN LEGEND System Programming Figure 4 4 Delayed Call Handling Call Handling Methods 4 25...
