Overview
Addressing Voice Mail
Voice Mail provides the following methods of addressing (sending) voice mail
messages to subscriber mailbox:
■
Subscriber extension number (voice mailbox number)
■
Voice mailbox name (directory listing)
■
Pre-designated group of subscribers (Group List)
■
Broadcast message to all subscribers (system administrator only)
Addressing Voice Mail by Extension Number
If the sender knows the recipient’s extension number (voice mailbox number),
a voice mail message can be addressed by entering the recipient’s extension
number and [#] . Voice Mail ensures that the mail is addressed correctly by
playing back the subscriber’s name after the extension number is entered.
The sender can then delete the extension if it is not correct.
Once all the recipients’ extension numbers have been entered, the sender
enters [*] [#] to send the message.
Addressing Voice Mail by Voice Mailbox Name
Subscribers who want to send a voice mail message may not always know the
extension number of the message recipient. The MERLIN MAIL—ML system
lets these subscribers address voice mail messages by accessing the
directory of subscribers’ voice mailbox names and selecting the message
recipient(s) from the directory. The directory can be organized by first or last
name.
The directory is accessed by pressing [*] [A] (numeric equivalent, [*] [2] ) after
hearing the system prompt to enter the extension number. The message
recipient is then selected by entering the first four letters of the recipient’s
name. If only a single name matches the letters entered, Voice Mail Service
addresses the message to the corresponding subscriber. If more than one
name matches the letters entered, Voice Mail plays the corresponding
subscriber names in groups of five and prompts the sender to select the
correct name.
Voice Mail Service
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Summary of Contents for MERLIN MAIL
Page 13: ...Contents GL Glossary GL 1 IN I n d e x IN 1 vi...
Page 64: ...MERLIN MAIL ML System Programming Figure 3 1 MERLIN MAIL ML System Programming Menus 3 2...
Page 151: ...MERLIN LEGEND System Programming Figure 4 3 Immediate Call Handling Call Handling Methods 4 15...
Page 161: ...MERLIN LEGEND System Programming Figure 4 4 Delayed Call Handling Call Handling Methods 4 25...
