Overview
System Administrator
The system administrator is responsible for making these routine changes to
the system:
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Maintaining voice mailboxes
Besides adding and deleting voice mailboxes, the system
administrator is responsible for resetting voice mailbox
passwords if subscribers forget them, changing subscribers’
mailbox language, and changing the mailbox’s Class of Service
which determines Outcalling permissions, call transfer
permissions, message length, and storage space.
Changing greetings, menus, and announcements
Changes in personnel, your company’s operations, or your
company’s services may require changes to Automated
Attendant Service greetings, menus, and announcements.
Maintaining the business schedule
Holidays and temporary company closings or openings must be
entered to ensure the proper Automated Attendant greetings and
menus are played during these times.
Maintaining Group Lists for use by subscribers
The system administrator can create, update, or delete a Group
List. The system administrator is also responsible for informing
subscribers of any changes to Group Lists.
Maintaining system parameters
Changes in personnel or telephone configuration may require
changes to some of the system parameters, such as the fax
extension, system operator extension, or system administrator’s
mailbox.
Broadcast messages to all subscribers
The system administrator is the only subscriber able to use the
Broadcast feature to send messages.
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Subscribers’ Responsibilities
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Summary of Contents for MERLIN MAIL
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