MERLIN MAIL—ML System Programming
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Class of Service (COS) Key
Class Mins Transfer Type Outcalling
Coverage Service
5
Unsupervised
No
Call Answer
2
10
Unsupervised
No
Call Answer
3
60
Unsupervised
No
Call Answer
4
5
Supervised
No
Call Answer
5
10
Supervised
No
Call Answer
6
60
Supervised
No
Call Answer
*7
60
No Transfer
No
Call Answer
8
5
Unsupervised
Yes
Call Answer
9
10
Unsupervised
Yes
Call Answer
10
60
Unsupervised
Yes
Call Answer
11
5
Supervised
Yes
Call Answer
12
10
Supervised
Yes
Call Answer
13 60
Supervised
Yes
Call Answer
*14
60
No Transfer
Yes
Call Answer
**15
o
Unsupervised
No
Automated Attendant
***16
60
No Transfer
No
Call Answer
*
**
***
Classes 7 and 14 are used for Guest Mailboxes that do not
have an associated extension.
Class 15 is used with Delayed Call Handling. Class 15 is
also used with Night Only Call Handling for MERLIN LEGEND
releases 1.0, 1.1, and 1.2i. Voice mailboxes with Class of
Service 15 are used to provide Automated Attendant Service.
Class 16 is for special mailboxes, used for purposes such as
order taking, message drop, or Dictaphone. The General
Mailbox should be assigned Class 16.
3-22
Programming Voice Mailboxes
Summary of Contents for MERLIN MAIL
Page 13: ...Contents GL Glossary GL 1 IN I n d e x IN 1 vi...
Page 64: ...MERLIN MAIL ML System Programming Figure 3 1 MERLIN MAIL ML System Programming Menus 3 2...
Page 151: ...MERLIN LEGEND System Programming Figure 4 3 Immediate Call Handling Call Handling Methods 4 15...
Page 161: ...MERLIN LEGEND System Programming Figure 4 4 Delayed Call Handling Call Handling Methods 4 25...
