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© 2020 AT&T Intellectual Property. All rights reserved. AT&T and the Globe logo are registered trademarks of AT&T Intellectual Property. 

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CALNET:  AT&T Hosted Voice Service 

Quick reference guide 

 Mitel 6867i 

Push to Talk 

You can initiate a push to talk intercom call to other 
AT&T HVS users in your organization.   
 

To make a push to talk call: 

 

Enter *50. 

 

Enter an extension number. 

 

Press the Dial soft key. 

 

Wait to hear a beep, and then speak. 

 

Note:  The phone of the person you are calling 
automatically answers in speakerphone mode. 
They can choose to pick up the handset or switch to 
headset mode, once the intercom call is connected. 

 

E911 process and procedures 

If you call 911 from your office / cubicle, the address 
displayed for emergency responders is the building 
address. 

 

Please notify the guard and or have 
someone wait at the entrance to direct 
emergency services. 

 
If a network outage or loss of power occurs:

 

 

Use your cell phone to call emergency 
services. 

 

Selecting a ringtone 

The phone can support 16 selectable ringtones. 
 

Change the ringtone: 

 

Select the Options key. 

 

Use the Navigation / Select key to select 
Ring Tones under the Audio icon. 

 

Use the Navigation / Select key to hear the 
different ringtones. 

 

Select the Save softkey. 

 

Select the Quit soft key. 

 

Feature access (star) codes

 

These are some of the commonly used feature access 
(star) codes: 
 

 

*50  Push to Talk (intercom) 
*54*  Temporarily unblock caller ID 
*55  Transfer caller directly to voicemail 
*60  Turn off music on hold per call 
*66   Last number redial 
*67  Caller ID Selective Blocking 
*68  Call park 
*69  Call return 
*70  Call waiting off  
*72  Forward all calls on 
*73  Forward all calls off 
*75  Speed Dial 100 
*82  Caller ID Selective Unblocking 
*88  Call park retrieve 

 

Clearspan® Personal Voice Portal 

You can listen to your Clearspan voicemail messages 
using any touchtone phone (IP, wireline or wireless). 
 

New voicemail message 

 

Flashing red indicator light 

 

Number of new voicemails displayed above 
voicemail icon in graphic display. 

 

To retrieve messages: 

 

Press the Voicemail top soft key. 

 

Enter your voicemail PIN to access messages. 

 

Summary of Contents for Mitel 6867i

Page 1: ...ights reserved AT T and the Globe logo are registered trademarks of AT T Intellectual Property CALNET AT T Hosted Voice Service Quick reference guide Mitel 6867i CALNET AT T Hosted Voice Service Quick reference guide Mitel 6867i Version 1 0 ...

Page 2: ...020 AT T Intellectual Property All rights reserved AT T and the Globe logo are registered trademarks of AT T Intellectual Property Page 2 CALNET AT T Hosted Voice Service Quick reference guide Mitel 6867i ...

Page 3: ...ndow The center button selects the displayed data 6 Transfer key Transfers the active call to another number 7 Conference key Begins a conference call with the active call 8 Received Callers List key Accesses list of the last 200 calls received 9 Outgoing Redial key Accesses a list of the last 100 previously dialed numbers 10 Line 2 appearance key Activates selected line 11 Line 1 appearance key A...

Page 4: ... associated with the first call The second call is automatically placed on hold Note Additional calls accessing a busy line appearance will be forwarded to voicemail Placing a call on hold During an active call Press the Hold key To remove from hold Press the Hold key again Select the Pickup soft key Select the flashing line key Notes Music on hold will play if a conference call is put on hold If ...

Page 5: ...te Missed calls 200 instances Received calls 200 instances Outgoing calls 100 instances Notes When selecting the Received Callers List key by default the phone displays the Received call history When selecting the Outgoing Redial key by default the phone displays the Outgoing call history Retrieve call list Select the Received Callers List key or the Outgoing Redial key Use the Navigation Select k...

Page 6: ...complete Delete current contact Select the Directory key Use the Navigation Select key to select the Local Directory Select the contact you wish to delete Select the Delete soft key Select the Delete soft key again to confirm Personal Directory Contacts stored in the Personal Directory can be accessible from the phone device or the Clearspan user portal Contact information is limited to name and p...

Page 7: ...he held call and press the Conference key or the Conference Conf soft key Transferring a call Transferring a call releases the call from your phone You can transfer a call to an extension or 10 digit number Call transfer supervised Note You can speak privately to the receiving party before completing the transfer During an active call press the Transfer key or the Transfer Xfer soft key Enter the ...

Page 8: ...l Clear All soft key Note You can still make outgoing calls as normal On a shared line your phone will not ring but the line will blink and you can still answer the call Call forwarding Enable call forwarding with Feature access codes When your phone is idle enter 72 Call Forwarding Always 92 Call Forwarding No Answer Enter the forward to number and press Listen for the voice prompt that confirms ...

Page 9: ...o call emergency services Selecting a ringtone The phone can support 16 selectable ringtones Change the ringtone Select the Options key Use the Navigation Select key to select Ring Tones under the Audio icon Use the Navigation Select key to hear the different ringtones Select the Save softkey Select the Quit soft key Feature access star codes These are some of the commonly used feature access star...

Page 10: ...o will appear in the display window for a short time Once the logo disappears the phone is operational Block and unblock Caller ID Your administrator controls the Caller ID settings for your organization When Caller ID is turned on your number appears on the phone you call If permitted by your organization you can block your line s Caller ID on a per call basis Temporarily block Caller ID Enter 67...

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