Appendix
Troubleshooting
Click on the “Input” tab and select your microphone as the
“Sound Input” device, and then adjust the “Input volume”
slider to the desired level.
• If you still cannot hear audio through your speakers, adjust the
audio settings of the software program you are using. Refer to
the help documentation of your software program for detailed
instructions.
I want to use my headset with a different headset base.
• You need to deregister the headset from the current headset
base (page 15), and then register it to the new headset base
(page 13).
I cannot answer an incoming call in PC mode.
• Your headset cannot directly answer a call. You must answer
all incoming calls on your computer through your VoIP
program.
• Make sure
PC
mode is selected on the headset base and the
PC
light is on.
• Make sure you have pressed
on your headset to receive the
audio from your
computer.
• Make sure the headset listening volume is turned on and set to
an audible level through your computer audio settings and in
some VoIP calling software.
My calls cut in and out while I’m using my cordless headset.
• Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless telephone.
Try installing your headset base as far away as possible from
these types of electronic devices.
3.
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