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12

Troubleshooting

If you have difficulty with your telephone, please try the 
suggestions below. For Customer Service, or to purchase 
accessories or replacement parts, visit our website at  

www.telephones.att.com

, or call 

1 (800) 222-3111

.  

In Canada, dial 

1 (866) 288-4268

The handset registration is unsuccessful.  

Follow the handset registration instructions to register the 
handset again (see 

Adding and registering handsets

 on 

pages 8-9). 

My telephone doesn’t work at all.

Make sure the power cord is securely plugged in.
Make sure you plug the battery connector securely into the 
cordless handset.
Make sure you plug the telephone line cord securely and 
firmly into the telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 11 
hours. For optimum daily performance, return the cordless 
handset to the charger when not in use.
If the battery is depleted, charge the handset for at least 30 
minutes before you use it. See page 6 for details. 
Reset the telephone base. �nplug the electrical power. Wait 
for approximately 15 seconds, then plug it back in. Allow up 
to one minute for the cordless handset and telephone base 
to reset.
You may need to purchase a new battery. Refer to 

Battery 

installation and charging

 in this user’s manual on pages 6-7.

I cannot get a dial tone.

Try all the suggestions above.
Move the cordless handset closer to the telephone base. You 
may have moved out of range.



Appendix

Summary of Contents for TL90073

Page 1: ...User s manual TL90073 DECT 6 0 expansion handset for use with AT T models TL92273 TL92373 TL92473 TL96273 TL96323 TL96373 TL96473 with BLUETOOTH wireless technology ...

Page 2: ...19 Printed in China Congratulations on purchasing your new AT T product Before using this AT T product please read Important safety information on pages 22 24 of this user s manual Please thoroughly read the user s manual for all the feature operations and troubleshooting information you need to install and operate your new AT T product You can also visit our website at www telephones att com or c...

Page 3: ... SIDE UP CE CÔTÉ VERS LE HAUT Battery Pack Bloc piles BT183342 BT283342 2 4V 400mAh Ni MH WARNING AVERTISSEMENT DO NOT BURN OR PUNCTURE BATTERIES NE PAS INCINÉRER OU PERCER LES PILES Made in China Fabriqué en chine BY1142 THIS SIDE UP CE CÔTÉ VERS LE HAUT Battery Pack Bloc piles BT183342 BT283342 2 4V 400mAh Ni MH WARNING AVERTISSEMENT DO NOT BURN OR PUNCTURE BATTERIES NE PAS INCINÉRER OU PERCER L...

Page 4: ... handsets from the telephone base for AT T models TL92273 TL92373 TL92473 10 Deregistering all handsets from the telephone base for AT T models TL96273 TL96323 TL96373 TL96473 11 Appendix Troubleshooting 12 Maintenance 21 Important safety information 22 Safety information 22 Especially about cordless telephones 23 Precautions for users of implanted cardiac pacemakers 24 Especially about telephone ...

Page 5: ...ty 28 Technical specifications 31 DECT 6 0 digital technology 31 Telephone operating range 31 Redefining long range coverage and clarity 31 HD audio 31 Simulated full duplex handset speakerphone 31 Table of contents ...

Page 6: ...uch as television sets VCRs or other cordless telephones Excessive heat sources Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting Excessive dust sources such as a workshop or garage Excessive moisture Extremely low temperature Mechanical vibration or shock such as on top of a washing machine or work bench You must install and charge th...

Page 7: ... 1 While reviewing a caller ID history entry press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in a directory Press and hold to set or to dial your voicemail number Press to switch to tone dialing temporarily during a call if you have pulse service While entering names in the directory press to toggle between upper and lower case of the letters SPEAKE...

Page 8: ... an operation back up to the previous menu or exit the menu display Press and hold to return to idle mode During a call press to hang up Press and hold while the telephone is not in use to erase all the missed call indicator QUIET pound key Press repeatedly to display other dialing options when reviewing a caller ID history entry Press and hold to enter the QUIET mode setting screen or to deactiva...

Page 9: ...et is not in use Using menus Press MENU in idle mode when the telephone is not in use to enter the main menu Use CID or DIR to scroll through menu items Press SELECT to select or save the highlighted item OR Press OFF CANCEL to cancel an operation back up to the previous menu or exit the menu display 1 2 3 For complete instructions refer to the user s manual provided with your TL92273 TL92373 TL92...

Page 10: ...3111 In Canada dial 1 866 288 4268 The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Charger installation Plug the power adapter into an electrical outlet not controlled by a wall switch Getting started ...

Page 11: ...at least 30 minutes to give the handset enough charge to use the telephone for a short time The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status Action The screen is blank or shows Place in charger and flashes The battery has no or very little charge The handset cannot be used Charge without interruption at least 30 minutes The screen s...

Page 12: ...attery compartment then slide it upwards until it clicks into place Getting started THIS SIDE UP CE CÔTÉ VERS LE HAUT Battery Pack Bloc piles BT183342 BT283342 2 4V 400mAh Ni MH WARNING AVERTISSEMENT DO NOT BURN OR PUNCTURE BATTERIES NE PAS INCINÉRER OU PERCER LES PILES Made in China Fabriqué en chine BY1142 THIS SIDE UP CE CÔTÉ VERS LE HAUT Battery Pack Bloc piles BT183342 BT283342 2 4V 400mAh Ni...

Page 13: ...in registration make sure the handset is out of the telephone base or charger and shows To register see user manual 2 Put the handset you wish to register on the telephone base cradle not the charger 3 The handset shows Registering Please wait and the red IN USE light on the telephone base turns on It takes about 90 seconds to complete the registration process The handset displays HANDSET X Regist...

Page 14: ...e wait It takes about 90 seconds to complete the registration process Both the telephone base and cordless handset display HANDSET X Registered X represents the registered handset number and beep when registration completes If registration fails the system will automatically try to register again If registration fails after the third try the handset displays Registration failed then To register se...

Page 15: ...0 seconds until the IN USE light flashes then release HANDSET LOCATOR Quickly press HANDSET LOCATOR again You must press HANDSET LOCATOR while the IN USE light is still flashing The IN USE light flashes for about seven seconds If the light stops flashing start again with Step 1 above All system handsets show To register see user manual and you hear a confirmation tone when the deregistration compl...

Page 16: ...rt again with Step 1 above The telephone base shows Deregisted all devices and then returns to the idle screen All system handsets show To register see user manual and you hear a confirmation tone when the deregistration completes The deregistration process takes about 10 seconds to complete After deregistering register each handset again individually See Adding and registering handsets on page 9 ...

Page 17: ...telephone line cord securely and firmly into the telephone base and the telephone wall jack Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the charger when not in use If the battery is depleted charge the handset for at least 30 minutes before you use it See page 6 for details Reset the telephone base Unplug the electri...

Page 18: ...ou cannot eliminate the background noise try muting the cordless handset before dialing or dialing from another room with less background noise If other phones in your home are having the same problem contact your telephone service provider charges may apply My cordless handset isn t performing normally Make sure you plug the power cord securely into the telephone base Plug the power adapter into ...

Page 19: ...ne as far away as possible from these types of electronic devices The batteries do not hold a charge If the cordless handset is in the telephone base or charger and the charge light is not on refer to The charge light is off page 19 Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the telephone base or charger when not in...

Page 20: ...ady be installed Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your ph...

Page 21: ...ersation while they are speaking If background noise cannot be controlled you should terminate speakerphone operation and return to normal handset mode My cordless handset does not ring when I receive a call Make sure that the ringer is not off Refer to Ringer volume in the TL92273 TL92373 TL92473 TL96273 TL96323 TL96373 TL96473 user s manual provided with your telephone Make sure you plug the tel...

Page 22: ...nute for the handset to reestablish its connection with the telephone base Your line cord may be defective Try installing a new line cord My calls cut in and out while I m using my cordless handset Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic ...

Page 23: ...ckground noise in your environment is essential While you are listening to your party press MUTE DELETE to temporarily turn your microphone off When it is your turn to speak remember to press MUTE DELETE to turn the microphone on My caller ID isn t working Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your ph...

Page 24: ...elephone service Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug it into a multiple port USB hub USB splitter that is not powered In a few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply If you are using a firewall it may prevent access to your nontra...

Page 25: ...g in the order listed 1 Disconnect the power to the telephone base 2 Disconnect the cordless handset battery 3 Wait a few minutes 4 Connect power to the telephone base 5 Completely remove the battery Replace the battery and place the cordless handset into the telephone base or charger 6 Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for t...

Page 26: ... Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of a...

Page 27: ...he product comes in contact with any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion If this product does not operate normally read the Troubleshooting section on pages 12 20 of this user s manual If yo...

Page 28: ...ace the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference Rechargeable batteries This product contains nickel metal hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conductive ...

Page 29: ...ld use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones ECO mode This power conserving technology reduces power consumption for optimal battery performance The ECO mode activates automatically whenever the handset is synchronized with the telephone base Especially about tel...

Page 30: ...ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or...

Page 31: ...on number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 1 0 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all th...

Page 32: ...cuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this ...

Page 33: ...ufacturer s authorized service representative repairs or replaces at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer retains the defec...

Page 34: ...see item 6 below or Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit How do you get warranty service To obtain warranty service in the United States of America visit www telephones att com or call 1 800 222 3111 In Canada please dial 1 866 288 4268 NOTE Before calling for service please review the user s manual A check of the ...

Page 35: ...imited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you might also have other rights that vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are ...

Page 36: ... Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the construction of your home or office Redefining long range coverage and clarity This telep...

Page 37: ...cense VTech Holdings Limited is a member of Bluetooth SIG Inc Other trademarks and trade names are those of their respective owners 2013 Advanced American Telephones All Rights Reserved AT T and the AT T logo are trademarks of AT T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 1 AT T 03 13 www telephones att com ...

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