background image

 Appendix

145

Panel Array Mode

The Windows Client

Problem

Resolution

Low resolution video in Panel 
Array Mode.

Increase the number of panels that are displayed.

Some users only receive a partial 
image when multiple remote 
users are logged in concurrently.

The first user to invoke Panel Array Mode should 
set it to display a minimum of four panels.

Problem

Resolution

Windows Client won't connect to 
the KH1508i / KH1516i.

DirectX 7.0 or higher must be installed on your 
computer.

Remote mouse pointer is out of 
sync.

1. Use the 

AutoSync

 feature (see 

Video Adjust-

ment

, page 87), to sync the local and remote 

monitors.

2. If that doesn't resolve the problem, use the 

Adjust Mouse

 feature (see 

Mouse Synchroniza-

tion

, page 106) to bring them back in sync.

3. If the two methods described above fail to 

resolve the problem, use the 

Toggle Mouse Dis-

play

 function (see page 86).

Part of remote window is off my 
monitor.

If 

Keep Screen Size

 is not enabled (see page 58)

use the 

AutoSync

 feature (see 

Video Adjustment

page 87) to synchronize the local and remote 
monitors. If it is enabled, see the discussion on 
page 58.

The remote screen display is 
rotated 90 degrees.

Enable 

Keep Screen Size

. See the discussion on 

page 58 for details.

I cannot run Net Meeting when 
the Windows Client is running.

Enable 

Keep Screen Size

. (See the discussion on 

page 58 for details.)

kh15816i.book  Page 145  Wednesday, December 26, 2007  11:12 AM

Summary of Contents for ALTUSCN KH1508I

Page 1: ...Cat 5 High Density KVM Over the NET KH1508i KH1516i User Manual www aten com kh15816i book Page i Wednesday December 26 2007 11 12 AM...

Page 2: ...ful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the in...

Page 3: ...ular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its d...

Page 4: ...installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KH1508i KH1516i installation Features may have been added to the KH1508i KH1516i sinc...

Page 5: ...eneral 4 Console 4 Computers 4 KVM Adapter Cables 5 Supported Operating Systems 5 Language Support 5 Components 6 Front View 6 KH1508i 6 KH1516i 6 Rear View 8 KH1508i 8 KH1516i 8 Chapter 2 Hardware Se...

Page 6: ...creen Headings 23 OSD Functions 24 F1 GOTO 24 F2 LIST 25 F3 SET 26 F4 ADM 29 F5 SKP 31 F6 IP 32 F7 SCAN 32 F8 LOUT 33 Keyboard Port Operation 34 Overview 34 Invoking Hotkey Mode 34 When Hotkey Mode is...

Page 7: ...ndows Client 57 Java Client 60 Chapter 6 Administration and Configuration The Administration Page 63 General 64 User Management 65 Port Access 67 Service Configuration 69 Access Port 69 Log Server 70...

Page 8: ...Panel Array Mode 100 Panel Array Toolbar 101 Multiuser Operation 102 Keyboard Hotkey Operation 103 Auto Scanning 103 Setting the Scan Interval 103 Invoking Auto Scan 103 Pausing Auto Scan 104 Exiting...

Page 9: ...earch 122 Maintenance 124 Options 124 Help 124 The Log Server Main Screen 125 Overview 125 The List Panel 126 The Event Panel 126 Chapter 11 AP Operation The Windows Client 127 Installation 127 Starti...

Page 10: ...g Server 144 Panel Array Mode 145 The Windows Client 145 Sun Systems 146 Additional Mouse Synchronization Procedures 147 Specifications 149 Trusted Certificates 150 Overview 150 Installing the Certifi...

Page 11: ...lains how to log into the KH1508i KH1516i with your browser and explains the functions of the icons and buttons on the KH1508i KH1516i web page Chapter 6 Administration and Configuration describes how...

Page 12: ...of locations and telephone numbers International http www aten com North America http www aten usa com Monospaced Indicates text that you should key in Indicates keys you should press For example Ent...

Page 13: ...for its communications protocol it can be accessed from any computer on the Net whether that computer is located down the hall down the street or half way around the world In addition to TCP IP connec...

Page 14: ...utility You can stay current with the latest improvements in functionality by downloading firmware update files from our website and using the utility to quickly and conveniently install them Setting...

Page 15: ...our installation from down the hall down the street or half way around the world supports 10Base T 100Base T TCP IP HTTP Allows the creation of up to 64 user accounts Advanced security password protec...

Page 16: ...2 1 4 or higher installed To run the Log Server you must have the Microsoft Jet OLEDB 4 0 or higher driver installed Console A VGA SVGA or Multisync monitor capable of the highest resolution that you...

Page 17: ...French German Japanese Traditional Chinese UK English Function Module Connect to devices with PS 2 ports KA9520 Connect to devices with USB ports KA9570 Connect to Sun Legacy systems with 13W3 port K...

Page 18: ...KH1508i KH1516i User Manual 6 Components Front View KH1508i KH1516i 4 3 5 1 2 6 7 1 2 4 3 5 6 7 kh15816i book Page 6 Wednesday December 26 2007 11 12 AM...

Page 19: ...allpoint pen 4 Firmware Upgrade Recovery Switch During normal operation and while performing a firmware upgrade this switch should be in the NORMAL position If a firmware upgrade operation does not co...

Page 20: ...device allows computers attached to the KH1508i KH1516i to be booted remotely over the net Contact your dealer for more details 5 Daisy Chain Port When Daisy Chaining Units see Daisy Chaining page 15...

Page 21: ...agram on page 13 A separate KVM Adapter Cable is required for each computer or device connection See KVM Adapter Cables page 5 for the model numbers Before You Begin 1 Important safety information reg...

Page 22: ...safely support its weight plus the weight of its attached cables To place the KH1508i KH1516i or to stack units if you are daisy chaining them remove the backing material from the bottom of the rubbe...

Page 23: ...mount the unit 1 Remove the screws at the front or the rear as shown in the diagram below 2 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagram bel...

Page 24: ...to connect any available KVM port to a KVM Adapter Cable that is appropriate for the computer you are installing see KVM Adapter Cables page 5 for details Note The KH1508i KH1516i does not support di...

Page 25: ...tup 13 Single Stage Installation Diagram 4 5 3 1 2 2 by AT EN P S 2 C P U M O D U LE M O D E L N O K A 91 20 P S 2 C P U M O D U LE M O D E L N O K A 91 20 L IN K kh15816i book Page 13 Wednesday Decem...

Page 26: ...User Manual 14 KVM Adapter Cable Installation Diagrams KA9520 by ATEN LINK KA9570 by ATEN LINK KA9130 by ATEN LINK KA9131 by ATEN LINK KA9140 SERIAL TERMINAL kh15816i book Page 14 Wednesday December 2...

Page 27: ...est level parent it only has a Chain Out port 2 Daisy chain cable sets require a separate purchase see your dealer for details 3 The KH1508i KH1516i does not support distances that exceed 100m between...

Page 28: ...age unit is 01 the ID for the Second Stage unit is 02 the ID for the Third Stage unit is 03 etc b Power on each station in turn Second Station then Third Station etc In each case wait for the Station...

Page 29: ...ovides two OSD systems A text based OSD when you log in from a local console and a graphical OSD when you log in remotely over the internet Local console OSD operation is discussed in the next chapter...

Page 30: ...reconfigure the OSD information for the new Port information See F3 SET page 26 and the Port Setting selections under the F4 ADM function page 29 for details Note If the computer s Operating System do...

Page 31: ...ID The Port ID is a one or two segment number that is determined by the Stage Level and KVM Port number of the KVM switch that the computer is connected to The first segment represents the KVM Port n...

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Page 33: ...hotkey You can optionally change the Hotkey to the Ctrl key see OSD HOTKEY page 26 The login screen appears Enter a valid Username and password to continue Note 1 The default username is administrato...

Page 34: ...or F6 function since it is reserved for the Administrator and can t be accessed by ordinary Users 2 The OSD always starts in List view with the highlight bar at the same position it was in the last ti...

Page 35: ...me Click the Up and Down Arrow symbols or use the Pg Up and Pg Dn keys If there are more list entries than there is room for on the Main Screen the screen will scroll To bring the KVM focus to a port...

Page 36: ...ng Enter 3 Press Esc to return to the previous menu level F1 GOTO GOTO allows you to switch directly to a port either by keying in the port s Name or its Port ID To use the Name method key in 1 key in...

Page 37: ...hen press Enter An icon appears before the choice to indicate that it is the currently selected one Choice Meaning ALL Lists all of the ports on the installation POWERED ON Lists only the ports that h...

Page 38: ...ORT ID DISPLAY POSITION Allows you to position where the Port ID appears on the monitor The default is the upper left corner but you can have it appear anywhere on the screen Use the Arrow Keys plus P...

Page 39: ...owered On The default is ALL SCREEN BLANKER If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 0 30 minutes then press Enter...

Page 40: ...ort use the Navigation Keys to move the highlight bar to it then press the Spacebar When a port has been selected as a Quick View Port an arrowhead displays in the QV column of the LIST on the Main Sc...

Page 41: ...es not matter the OSD displays the Port Name in all capitals no matter how they were keyed in 3 When you have finished editing press Enter to have the change take effect To abort the change press Esc...

Page 42: ...choice SET KEYBOARD LANGUAGE Sets the keyboard language layout for the computers attached to each port Press Spacebar to cycle through the choices English US English UK French German Japanese Korean...

Page 43: ...n see page 27 If a Port has been selected for Scan Skip Mode when the focus switches to that port a Left Right Triangle symbol appears before its Port ID Display to indicate so While Skip Mode is in e...

Page 44: ...with the Scan Duration setting under the F3 SET function see page 26 When you want to stop at a particular location press the Spacebar to stop scanning and exit Auto Scan Mode If the scanning stops o...

Page 45: ...with Esc all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main Screen You must input your passwo...

Page 46: ...ing Hotkey Port Control features Selecting the Active Port Auto Scanning Skip Mode Switching Beeping to indicate a port switch Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode...

Page 47: ...e Port Each Computer Port is assigned a Port ID see Port ID Numbering page 19 You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the Compu...

Page 48: ...ATION setting of the OSD F3 SET function see page 26 You can change the scan interval before activating Hotkey Auto Scanning if you wish with the following Hotkey combination 1 Invoke Hotkey Mode see...

Page 49: ...ocus on a particular computer is more convenient than Exiting Auto Scan Mode because when you Resume scanning you start from where you left off If on the other hand you Exited and restarted Scanning w...

Page 50: ...Mode you can keep on skipping by pressing the Arrow keys You don t have to use the NumLock combination again While Skip Mode is in effect ordinary keyboard and mouse functions are suspended only Skip...

Page 51: ...i Num Lock Port ID Enter Switches access to the computer that corresponds to that Port ID T n Enter Sets the Auto Scan interval to n seconds where n is a number from 0 255 A Invokes Auto Scan Mode Whe...

Page 52: ...the firmware upgrade do the following 1 From a computer that is not part of your KVM installation go to our website and choose the model name that relates to your device to get a list of available Fir...

Page 53: ...nt firmware upgrade version displays on the screen Starting the Upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by openin...

Page 54: ...to continue The Firmware Upgrade Utility main screen appears The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel Continu...

Page 55: ...Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages panel and the pro...

Page 56: ...ware Upgrade Utility Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry Click Yes to retry If you Click No the Upgrade Failed screen appears...

Page 57: ...h according to the instructions given in the Powering Off and Restarting section see page 19 3 Repeat the upgrade procedure starting with Starting the Upgrade page 41 4 When the upgrade ends power off...

Page 58: ...ade files for all of them 3 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of the KH1508i KH1516i 4 Shut down all of the com...

Page 59: ...ge are listed in the Device List panel 3 After all the devices have been listed click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level...

Page 60: ...grade has completed a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility Note At the completion of the upgrade the KH1508i KH1516i restar...

Page 61: ...mputer it is connected to 2 Slide its Firmware Upgrade Recovery Switch located next to the Cat 5 connector to the Recover position 3 Plug the adapter cable back into the computer 4 From your KVM switc...

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Page 63: ...og in via an Internet browser to connect to the KH1508i KH1516i Logging In To log in from an Internet browser 1 Open the browser and specify the IP address of the KH1508i KH1516i in the URL bar Note I...

Page 64: ...ers from trying to discover a valid Username and Password If you see this message try logging in again being careful with the Username and Password 2 If you are the Administrator and are logging in fo...

Page 65: ...n be downloaded from our website as they become available See Upgrading the Firmware Browser Method page 56 for details Network Transfer Rate Displays the currently selected rate for data transmission...

Page 66: ...cept that the time zone difference is still maintained Firmware Click this icon to install new versions of the KH1508i KH1516i s firmware See Upgrading the Firmware Browser Method page 56 for details...

Page 67: ...stances administrators don t want the KH1508i KH1516i to be accessible by browser Clicking this button allows the user to download the API version of the Windows Client Once a user has downloaded the...

Page 68: ...the browser method For the local method see Firmware Upgrade page 40 Note Upgrading the firmware is an administration function and requires administrator privileges To upgrade the firmware do the foll...

Page 69: ...is for running the AP version of the Windows Client see Chapter 11 AP Operation for details 2 When the file download security warning dialog box appears click Run 3 If a second security warning dialo...

Page 70: ...n Size is enabled the box is checked after you connect the remote display is not resized it runs on your local monitor with its original resolution If the remote resolution is smaller its display appe...

Page 71: ...pter 6 The Main page is discussed in the Windows Client Port Operation chapter on page 93 Note 1 The Administration tab is disabled for users who don t have administration permission 2 There is a smal...

Page 72: ...m 2 Accept the security certificates 3 When the browser dialog asks what to do with the program file click Open Note 1 If the browser cannot run the file save it to disk instead Then with your browser...

Page 73: ...pter 6 The Main page is discussed in the Windows Client Port Operation chapter on page 93 Note 1 The Administration tab is disabled for users who don t have administration permission 2 Instead of a co...

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Page 75: ...ation page allows users to set up their own individual working environments The KH1508i KH1516i stores a separate configuration record for each user profile and sets up the working configuration accor...

Page 76: ...ntiate among several devices in multi station installations MAC Address This item displays the KH1508i KH1516i s MAC address Firmware Ver This item displays the current firmware version number You can...

Page 77: ...user profiles can be established Up to 32 users can log in concurrently To delete a user profile select it in the list box and click Remove To modify a user profile select it and click Edit To add a u...

Page 78: ...the permission choices selected by the Administrator in the panel just below do not match the default access level choices for Admin or User Permissions These are used together with the Select radio b...

Page 79: ...rt Access button brings up a dialog box that allows the Administrator or a User with Administration permission to define the selected User s access to the computers on a Port by Port basis Click to ex...

Page 80: ...nison Hold down Shift and tap to have all the ports on the Station cycle forward through the choices in unison Hold down Shift and tap to have all the ports on the Station cycle backward through the c...

Page 81: ...given in the table below Note 1 If there is no firewall on an Intranet for example it doesn t matter what these numbers are set to since they have no effect 2 The access ports cannot have the same val...

Page 82: ...atically generated log file Specify the MAC address and a port number for the computer that the Log Server resides on in this panel The valid port range is 0 65535 The default port number is 9001 Inst...

Page 83: ...ddress assignment select the Obtain an IP address automatically radio button To specify a fixed IP address select the Set IP address manually radio button and fill in the IP address DNS Server For aut...

Page 84: ...3 Set the time in seconds that the KH1508i KH1516i waits for a RADIUS server reply before it times out in the Timeout field 4 Set the number of RADIUS retries allowed in the Retries field 5 Key the Sh...

Page 85: ...ock UHK1 Ctrl Ctrl UOL Defines the OSD List Function seeThe Main Page and Quick View Ports page 93 UOL0 All UOL1 Powered On UOL2 Quick View UOL3 Quick View Powered On UODM Selects how the Port ID disp...

Page 86: ...lect page 81 USM0 All USM1 Powered On USM2 Quick View USM3 Quick View Powered On UST Determines the length of time in seconds the KVM focus dwells on each port in Auto Scan Mode see Scan Duration page...

Page 87: ...mum of 100 IP filters and 100 MAC filters are allowed To enable IP and or MAC filtering Click to put a check mark in the IP Filter Enable and or MAC Filter Enable checkbox If the include button is che...

Page 88: ...dit dialog box is similar to the New dialog box When it comes up simply delete the old address and replace it with the new one Default Web Page Name The Default web page name entry field lets the Admi...

Page 89: ...allowed failures Working Mode If Stealth Mode is enabled the KH1508i KH1516i cannot be pinged To permit browser access to the KH1508i KH1516i click to put a check mark in the Enable Browser checkbox...

Page 90: ...fault is PC The next column specifies the OS language that the computer on the connected port is using Choices are US English UK English French German Korean Japanese Spanish and Traditional Chinese T...

Page 91: ...set when you log out Clearing the check mark before logging out will cause the new settings to be discarded Reset Values Clicking this button undoes all changes that have been made to the Configuratio...

Page 92: ...onments The KH1508i KH1516i stores a separate configuration record for each user profile and sets up the working configuration according to the Username that is used to log in The Configuration page s...

Page 93: ...been set Accessible and have been selected as Quick View Ports and are Powered On The default is ALL Scan Duration Determines how long the focus dwells on each port as it cycles through the selected...

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Page 95: ...Panel displayed The OSD consists of three pages Main Configuration and Administration Administration and Configuration are discussed in Chapter 6 The Main page is discussed in this chapter beginning o...

Page 96: ...lick to bring up the Hotkey Setup dialog box see Hotkey Setup page 85 for details Click to bring up the Video Options dialog box Right click to perform a quick Auto Sync see Video Adjustment page 87 C...

Page 97: ...ons inconvenient you can re configure them as follows 1 Highlight the Action and then Click Start 2 Key in the Function keys one at a time The key names appear in the Key field as you press them 3 Whe...

Page 98: ...al configuration Adjust mouse This utility synchronizes the local and remote mouse movements following a video resolution change After invoking this utility simply click the local mouse pointer on top...

Page 99: ...ote screen as displayed on your monitor To bring up the dialog box either click on the Hammer icon on the Control Panel or use the Adjust Video hotkeys see Hotkey Setup page 85 The following screen ap...

Page 100: ...er bars to adjust the RGB Red Green Blue values When an RGB value is increased the RGB component of the image is correspondingly increased Gamma This section allows you to adjust the video display s g...

Page 101: ...dialog box Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this method...

Page 102: ...te this problem a message board feature has been provided allowing users to communicate with each other The message board functions much like an Internet chat program does When you click the Message B...

Page 103: ...on displays next to the user s name in the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input...

Page 104: ...to one individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a use...

Page 105: ...isable Quick View status for selected ports and to create modify or delete names for each of the ports Quick View Ports Selecting certain ports as Quick View ports is a way of limiting which ports are...

Page 106: ...the scope of which ports the OSD displays lists in the Main Screen To invoke the List Function click the arrow at the upper right corner of the panel or press F3 The screen changes to allow you to ch...

Page 107: ...your string either click the binoculars to the right of the box or press Enter To go back to the default view erase the string and either click the binoculars to the right of the box or press Enter T...

Page 108: ...igure a port name 1 Click once on the port you want to edit then either press F2 or click again on the highlight bar Note This is not a double click It involves two separate clicks A double click will...

Page 109: ...7 Windows Client Port Operation 97 3 When you have finished editing the port name click anywhere outside of the input box to complete the operation kh15816i book Page 97 Wednesday December 26 2007 11...

Page 110: ...hen the toolbar displays mouse input is confined to the toolbar area Keyboard input has no effect on the computer connected to the port To carry out operations on the computer connected to the port cl...

Page 111: ...to the first accessible port previous to the current one without having to invoke the OSD Click to begin Auto Scan Mode The KH1508i KH1516i automatically switches among the ports that were selected fo...

Page 112: ...on line status port access status at the bottom of the panel The number of panels in the array 16 9 4 or 1 can be selected by clicking Show More Ports and Show Fewer Ports on the panel array toolbar I...

Page 113: ...Array Mode see Multiuser Operation page 102 Click and drag to move the toolbar to another position on the screen Pause panel scanning leaving the focus on the panel that currently has it Move back fou...

Page 114: ...r can interrupt Auto Scan Mode by invoking the OSD Panel Array Mode When a user has invoked Panel Array Mode see page 100 all successive users automatically enter Panel Array Mode Panel Array Mode con...

Page 115: ...operation in Auto Scan Mode see Multiuser Operation page 102 Auto Scanning The Auto Scan function automatically switches among all the ports that are accessible to the currently logged on user at reg...

Page 116: ...e suspended You must exit Auto Scan Mode in order to regain normal control of the keyboard To exit Auto Scan Mode press Esc or the Spacebar Auto Scanning stops when you exit Auto Scan Mode Skip Mode S...

Page 117: ...for the Ctrl key and the F12 key could substitute for the Alt key in which case F12 Tab substitutes for Alt Tab and F11 F12 Del substitutes for Ctrl Alt Del See Hotkey Setup page 85 for details on set...

Page 118: ...trol Panel Moving the mouse pointer into the Control Panel and back out again Performing an Auto Sync with the Video Adjustment function see Video Adjustment page 87 for details If performing these ac...

Page 119: ...e pages Main Configuration and Administration Administration and Configuration are discussed in Chapter 6 The Main page is the same OSD Main page that appears when the Windows Client is invoked For an...

Page 120: ...en The panel becomes visible when the mouse pointer is moved over it The Java Client Control Panel icons and their functions are described in the sections that follow Set Video Parameters Clicking thi...

Page 121: ...ouse movement may lose sync with the remote mouse movement The Mouse Synchronization function gets them back into sync There are two methods available to bring the pointers into sync 1 Click the Mouse...

Page 122: ...cts To alleviate this problem a message board feature similar to an Internet chat program allows users to communicate with each other When you click the Message Board icon on the Java Client Control P...

Page 123: ...r has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied...

Page 124: ...ppear in the User List panel By default messages are posted to all users To post a message to one individual user select the user s name before sending your message If a user s name is selected and yo...

Page 125: ...isplays directly below the Lock LEDs Switch Screen Mode Clicking this button enables or disables Full Screen Mode By default the Java Client opens in Full Screen Mode About Clicking this button opens...

Page 126: ...n the table below Note When you click Pause the Array stops scanning the ports The button changes to an arrowhead and its caption changes to Resume To resume scanning click the Resume button Pause pan...

Page 127: ...t Port Operation 115 Keyboard Hotkey Operation Keyboard hotkey operation is the same as for the Windows Client See Keyboard Hotkey Operation page 103 for details kh15816i book Page 115 Wednesday Decem...

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Page 129: ...he one below appears A maximum of 512 events are stored in the log file To clear the log file click on the Clear Log icon at the lower right of the screen Note The Log File is a temporary file that is...

Page 130: ...KH1508i KH1516i User Manual 118 This Page Intentionally Left Blank kh15816i book Page 118 Wednesday December 26 2007 11 12 AM...

Page 131: ...16i see Logging In page 51 2 Click the Log Server button at the left of the web page to start the Log Server installation program 3 If any security warning dialog boxes appear ignore them and click Ru...

Page 132: ...be specified on the Service Configuration page of the Administrator Utility see page 69 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver in order to access the database The screen is divi...

Page 133: ...e They are used to add new KH1508i KH1516i units to the KH1508i KH1516i List edit the information for units already on the list or delete KH1508i KH1516i units from the list To add a KH1508i KH1516i t...

Page 134: ...ppears Field Explanation Address This can either be the IP address of the KH1508i KH1516i or its DNS name if the network administrator has assigned it a DNS name Port The Port number assigned to the K...

Page 135: ...than one unit for the search If no units are selected the search is performed on all of them Priority List Sets the level for how detailed the search results display should be 1 is the most general 3...

Page 136: ...Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed When you click this item a dialog box similar to t...

Page 137: ...KH1508i KH1516i units that have been selected for the Log Server to track see Configure page 121 The lower Event panel displays the log events for the currently selected KH1508i KH1516i the highlighte...

Page 138: ...g checkbox is checked the Log Server will still record its log events Address This is the IP Address or DNS name that was given to the KH1508i KH1516i when it was added to the Log Server see Configure...

Page 139: ...browser page After they have been downloaded by the Users the Administrator can disable browser access see Working Mode page 77 The Windows Client Installation To install the Windows Client on your c...

Page 140: ...you saved the Windows Client program to and double click its icon WinClient exe to bring up the Windows Client Connection Screen Note You must have DirectX 7 0 or higher installed on your computer If...

Page 141: ...e Port number then contact the Administrator When the IP address and Port number for the unit you wish to connect to have been specified click Connect to start the connection When you have finished wi...

Page 142: ...view There are two entries on the Tools Menu Keyboard and Config They are explained in the sections that follow Keyboard Various configuration actions related to the keyboard video and mouse can be pe...

Page 143: ...est to the area you want to view and the screen will scroll If Keep Screen Size is enabled there is a checkmark in the box the remote screen is not resized If the remote resolution is smaller its disp...

Page 144: ...valid Username and Password and then click OK The program attempts to connect to the selected KH1508i KH1516i unit While it does so you can check the Message List window for status messages regarding...

Page 145: ...roke and mouse input is captured and sent to the remote system The look and feel of the AP Windows client operation is the same as for the browser version of the Windows client Refer back to Chapter 7...

Page 146: ...comes up specify a location on your hard disk to save it to Starting Up To connect to the KH1508i KH1516i do the following 1 Open a command line window and change to the directory where the Java Clie...

Page 147: ...d correctly as part of the IP address The system administrator may change the string from time to time to thwart unauthorized access attempts Be sure you have the correct string when you attempt to co...

Page 148: ...anual 136 Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java client Refer back to Chapter 8 for details kh15816i book Page 136 Wednesday Dec...

Page 149: ...sted in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctr...

Page 150: ...unctions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again...

Page 151: ...nplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the m...

Page 152: ...jects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself...

Page 153: ...nding a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into...

Page 154: ...ng that describes the most com monly encountered problems and offers possible solu tions to them online documentation including electronically available manuals and the latest drivers and firmware for...

Page 155: ...Mouse and or keyboard not responding due to improper mouse and or keyboard reset Unplug the cable s from the console port s then plug it back in again Sudden loss of network connection due to local r...

Page 156: ...ain National language characters do not appear When entering national language characters if your local keyboard is set to a non English national language layout you must set the remote computer s key...

Page 157: ...ote monitors 2 If that doesn t resolve the problem use the Adjust Mouse feature see Mouse Synchroniza tion page 106 to bring them back in sync 3 If the two methods described above fail to resolve the...

Page 158: ...com mands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13...

Page 159: ...and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a third party driver installed such as one supplied by the mouse manufactur...

Page 160: ...n disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Set the mouse speed to the slowest position 5 Sun Linux Open a terminal session and issue the followi...

Page 161: ...ssed Pushbutton Power 1 x Rocker Port Selection 8 x Pushbutton 16 x Pushbutton F W Upgrade 1 x Slide LEDs On Line 8 Green 16 Green Selected 8 Orange 16 Orange Power 1 Blue Station ID 2 x 7 segment Ora...

Page 162: ...found on Microsoft list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recognized as trusted If you...

Page 163: ...pears Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless you...

Page 164: ...lick OK to close the dialog box Certificate Trusted The certificate is now trusted When you click View Certificate you can see that the red and white X logo is no longer present further indication tha...

Page 165: ...ype Daisy Chain Switches KH1508 KH1516 ACS1208A ACS1216A PON PN0108 PN1216 Central Control CC1000 Setting Default OSD Hotkey Scroll Lock Scroll Lock Port ID Display Port Number Name Port ID Display Du...

Page 166: ...settings to their defaults do the following 1 Power off the KH1508i KH1516i and remove its housing 2 Using a jumper cap short the jumper on the IP module the daughter card located at the rear left of...

Page 167: ...following 1 Power off the KH1508i KH1516i and remove its housing 2 Using a jumper cap short the jumper on the IP module the daughter card located at the rear left of the unit above the mainboard label...

Page 168: ...ttempted repair by anyone other than ALTUSEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ALTUSEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ALTUSEN...

Page 169: ...ion 102 Pausing Auto Scan 37 104 Scan Duration 27 81 Setting the Scan Interval 36 103 Stopping 37 B Beeper 81 Hotkey Control 39 Browser General Dialog Box 53 Logging In 51 Browser Firmware Upgrade 56...

Page 170: ...Single Station 12 Invalid login 52 Invoking Hotkey Mode 34 IP Address 53 J Java Client 107 134 AP Installation 134 AP Login 135 AP Operation 136 Control Panel 108 Keypad 109 Lock Key LEDs 113 Trouble...

Page 171: ...Configuration Page 80 Factory Default Settings 153 Functions 24 Hotkey 21 26 81 Local Console 21 Logout 33 Main Page 93 Main Screen 22 Main Screen Headings 23 Navigation 23 Recalling 98 Toolbar 98 OSD...

Page 172: ...allation 12 SJ T 11364 2006 ii Skip Mode 27 38 104 Specifications 149 Stacking 10 Station ID LEDs 7 Substitute keys 105 Supported devices 153 Supported Operating Systems 5 T Technical Support 142 Tele...

Page 173: ...AP Installation 127 AP Login 132 AP Operation 133 AP Tools Menu 130 Control Panel 84 Hotkeys 130 Message Board 90 Toolbar 98 Troubleshooting 145 Video Adjustment 87 Working Mode 77 kh15816i book Page...

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