KN9008 / KN9016 User Manual
140
The Windows Client
The Java Client
For mouse synchronization problems, see
, page 69. For
connection and operation problems, see the table below:
Problem
Resolution
Windows Client won't connect to
the KN9008 / KN9016.
DirectX 8.0 or higher must be installed on your
computer.
Remote mouse pointer is out of
sync.
1. Use the
AutoSync
feature (see
page 81), to sync the local and remote monitors.
2. If that doesn't resolve the problem, use the
Adjust Mouse
feature (see
page 79) to bring them back in sync.
3. If the two methods described above fail to
resolve the problem, use the
Toggle Pointer Dis-
play
Part of remote window is off my
monitor.
Use the
AutoSync
feature (see
page 81) to synchronize the local and remote
monitors.
Problem
Resolution
Java Client won't
connect to the
KN9008 / KN9016.
1. Java JRE 6 or higher must be installed on your computer.
2. Make sure to include the correct login string when you specify
the KN9008 / KN9016's IP address (see
3. Close the Java Client, reopen it, and try again.
Pressing the
Windows Menu key
has no effect.
Java doesn't support the Windows Menu key.
Java Client
performance
deteriorates.
Exit the program and start again.
National language
characters do not
appear.
When entering national language characters, if your local
keyboard is set to a non-English national language layout, you
must set the remote computer's keyboard layout to English.
Summary of Contents for Altusen KN9008
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