ATEN CE800, User Manual

Page 1: ...USB KVM Extender CE800 User Manual www aten com ...

Page 2: ...e protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case...

Page 3: ...or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The ma...

Page 4: ...ur dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CE800 since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2006 ATEN International Co Ltd Manual Part No PAPE 0265 100G P...

Page 5: ...1 Features 2 System Requirements 3 Consoles 3 Computers 3 Operating Systems 3 Cables 3 CE800L Local Unit Front View 4 CE800R Remote Unit Front View 5 CE800L CE800R Rear View 6 Side View 6 2 Hardware Setup Before You Begin 7 Rack Mounting 7 Installation 9 Grounding 9 Setting Up 11 3 Operation Basic Operation 13 Operating Modes 13 Mode Selection 13 Picture Compensation 14 LED Display 14 CE800L Local...

Page 6: ...le Hotkeys 23 Keyboard Operating Platform 23 USB Reset 24 Hotkey Summary Table 24 4 Keyboard Emulation Mac Keyboard 25 Sun Keyboard 26 5 The Firmware Upgrade Utility Before You Begin 27 Starting the Upgrade 29 Upgrade Succeeded 31 Upgrade Failed 31 Appendix Safety Instructions 33 General 33 Rack Mounting 35 Technical Support 36 International 36 North America 36 Specifications 37 TP Wiring Diagram ...

Page 7: ...ibes how to set up your installation Chapter 3 Operation explains the fundamental concepts involved in operating the CE800 provides a complete description of the CE800 s OSD On Screen Display and how to work with it and details all of the concepts and procedures involved in the Hotkey operation of your CE800 installation Chapter 4 Keyboard Emulation provides tables that list the PC to Mac and PC t...

Page 8: ...usa com Monospaced Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the opti...

Page 9: ...s on earlier models by incorporating audio capability Now audio stereo microphone and stereo speakers transmission can be extended to the remote system along with the KVM data The CE800 USB KVM Extender improves on previous designs by using compact Cat 5 cable the kind commonly used in Ethernet networks instead of bulkier more expensive standard cables Cat 5 cabling makes for a much neater more co...

Page 10: ...pecial security feature requires login when mounting an external USB storage device on the remote unit Supports VGA SVGA and Multisync monitors local monitor supports DDC DDC2 DDC2B High Resolution Video up to 1600 x 1200 60 Hz Built in 8KV ESD protection and 2KV surge protection Adjustable gain control manually adjusts signal strength to compensate for distance Supports stereo speakers and stereo...

Page 11: ... must be installed on each computer that is to be connected to the system A VGA SVGA or Multisync card USB Host Controller and Type A USB Port Operating Systems Windows 2000 and higher Redhat 7 1 7 2 7 3 8 0 and higher Mandrake 9 0 and higher SUSE 8 2 and higher FreeBSD 4 2 4 3 4 5 and higher Netware 6 0 and higher Cables For optimum signal integrity and to simplify the layout we strongly recommen...

Page 12: ...gs in here Only KVM cables designed to work with this switch can be used 2 Operating Mode Selection Switch Pressing this switch toggles the operating mode between Auto and Local See Mode Selection page 13 for details 3 USB Port External USB Mass Storage compliant flash drives plug into this port 4 Remote LED The Local Unit has two LEDs to indicate the operating status of the Local and Remote units...

Page 13: ...for details 3 Picture Compensation LED Flashes to indicate that picture quality has been adjusted See Picture Compensation page 14 for details 4 Operating Mode Selection Switch Pressing this switch toggles the operating mode between Auto and Remote See Mode Selection page 13 for details 5 Remote LED The Remote LED indicates the operating status of the Remote unit see CE800R Remote Unit page 15 for...

Page 14: ... connects the Remote and Local units plugs into this connector 4 Firmware Upgrade Port CE800L only The Firmware Upgrade Cable that transfers the firmware upgrade data from the administrator s computer to the CE800L plugs in here 5 Console Audio Jacks The stereo microphone and stereo speakers plug into these connectors The ports are color coded and marked with an icon to identify themselves 6 Video...

Page 15: ... screw the mounting bracket into the top or bottom of the unit as shown in the diagram below 1 Important safety information regarding the placement of this device is provided on page 33 Please review it before proceed ing 2 Make sure that power to all the devices you will be connecting up have been turned off You must unplug the power cords of any computers that have the Keyboard Power On function...

Page 16: ...CE800 User Manual 8 2 Screw the bracket into any convenient location on the rack Note These screws are not provided We recommend that you use M5 x 12 Phillips Type I cross recessed type screws ...

Page 17: ...o ground both units by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 Make sure that the computer that the CE800L connects to and the monitor that the CE800R connects to are properly grounded 3 See the Grounding Information card that came with this package for proper grounding details STP Cable Cat 5 or higher up to 300 m ...

Page 18: ...ire Solder this wire to the RJ 45 connector as shown in the diagram below b The second method is to use the STP cable shielding for grounding In this case make sure that the shielding makes tight contact with the top inside of the RJ 45 connector as shown in the diagram below In either case make sure that the sides of the RJ 45 connector make tight contact with the grounding contacts on the sides ...

Page 19: ... computer system or Console section of the KVM switch if you are using one The connectors are color coded and marked with an icon to identify themselves 4 Connect one end of a Cat 5 twisted pair cable to the Link port on the CE800L connect the other end of the Cat 5 twisted pair cable into the Link port on the CE800R Note Cat 5 cable is not supplied with this package It requires a separate purchas...

Page 20: ...CE800 User Manual 12 4 1 CE 800L 2 3 CE 800L 5 CE 800R 6 7 ...

Page 21: ...e access Although operators at both consoles can see the display only the local console operator has keyboard and mouse access and control Remote Only the remote console has complete access Although operators at both consoles can see the display only the remote console operator has keyboard and mouse access and control Auto Neither console has keyboard and mouse input control The first console to ...

Page 22: ... signal gain press the minus button to decrease the video signal gain LED Display The CE800 Local and Remote Units have front panel LEDs to indicate their operating status as shown in the table below CE800L Local Unit LED Status Indication Local On Local Mode is in effect The Local console has keyboard and mouse input control Off Remote Mode is in effect The Remote console has keyboard and mouse i...

Page 23: ...erator must log in with a valid username and password before being able to continue LED Status Indication Remote On Remote Mode is in effect The Remote console has keyboard and mouse input control Off Local Mode is in effect The Local console has keyboard and mouse input control Flashing Auto Mode is in effect Neither console has keyboard and mouse input control The first console to establish keyb...

Page 24: ...e the hotkey to the Ctrl key see OSD HOTKEY page 18 and see Alternate OSD Activation Keys page 22 The login dialog box appears 2 Key in a valid username and password then press Enter Note If this is the first time that the OSD is being run or if the password function has not been set simply press Enter The OSD Main Screen comes up in Administrator Mode In this mode you have Administrator privilege...

Page 25: ...p or down through the list one line at a time Click the Up and Down Triangle symbols or use the Up and Down Arrow Keys To select a menu item click it or move the highlight bar to it with the arrow keys then press Enter If a submenu appears make your choice either by double clicking it or moving the highlight bar to it then pressing Enter An icon of a pointing finger indicates the currently selecte...

Page 26: ...sername and or Password use the backspace key to erase individual letters or numbers OSD HOTKEY Selects which Hotkey activates the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers The default is the Scroll Lock combination HOTKEY COMMAND MODE Enables Disables the Hotkey Command function If the hotkey combinations c...

Page 27: ...undoes all changes and returns the CE800 s setup to the original factory default settings SET OPERATING SYSTEM This function specifies the operating platform of the computer attached to the CE800L Choices are Win Mac Sun and SPC The default is Win SET KEYBOARD LANGUAGE Selects the keyboard layout used by the computer connected to the CE800 Choices are Auto English French German and Japanese Auto a...

Page 28: ...looks similar to the one below The configuration settings that users are allowed to make are explained in the table below Setting Function CHANGE PASSWORD Users can use this function to change the password that was assigned to them by the administrator HOTKEY COMMAND MODE These settings are the same as the ones described under Administrator Configuration page 18 HOTKEY SET OPERATING SYSTEM ESC EXI...

Page 29: ...ey Invocation Keys page 22 When Hotkey Mode is active The Caps Lock and Scroll Lock LEDs flash in succession to indicate so They stop flashing and revert to normal status when you exit HKM A Command Line appears on the monitor screen The command line prompt is the word Hotkey in yellow text on a blue background Hotkey information that you key in displays on the command line Ordinary keyboard and m...

Page 30: ...iginal Num Lock Minus method invoke HKM then press and release the H key again Alternate OSD Activation Keys The OSD activation method can be changed from tapping the Scroll Lock key twice to tapping the Ctrl key twice Ctrl Ctrl To change the OSD activation method do the following 1 Invoke HKM see page 21 2 Press and release the T key Note 1 This procedure is a toggle between the two methods To re...

Page 31: ...a PC Compatible keyboard operating platform If you have a Mac or a Sun on your installation you can change the keyboard operating platform as follows 3 Invoke HKM see page 21 4 Press and release the appropriate Function key see table Note 1 The brackets indicate the keys you should press Simply press the indicated keys do not type the brackets 2 After completing a setting you automatically exit HK...

Page 32: ...rackets Num Lock or Ctrl F12 H Toggles between the default Num Lock and alternate Ctrl F12 Hotkey invocation keys T Toggles between the default Scroll Lock Scroll Lock and alternate Ctrl Ctrl OSD invocation keys X Toggles between Enabling Disabling the hotkey function F1 Sets the PC Compatible keyboard operating platform for the port that currently has the KVM focus F2 Sets the Mac Compatible keyb...

Page 33: ...The emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Alt Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctrl F15 ...

Page 34: ... keys The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Ctrl H Help Compose ...

Page 35: ...mation relating to them http www aten com Before You Begin To prepare for the firmware upgrade do the following 1 Unplug the power adapters from both units and disconnect the KVM cable to the local computer from the CE800L s front panel 2 Go to our Internet support site and choose the model name that relates to your device CE800 to get a list of available Firmware Upgrade Packages 3 Choose the Fir...

Page 36: ... in the Local unit s power adapter 7 Wait until both green front panel LEDs on the Local unit are flashing on and off then release the Selection button 8 Make sure the orange LED on the front panel of the Remote unit is on indicating that Firmware Upgrade Mode is in effect Note If the LED is not on or it is blinking the unit is not ready to be upgraded You must repeat steps 6 and 7 ...

Page 37: ...ng a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and Agree to the License Agreement enable the I Agree radio button Continues on next page ...

Page 38: ...m the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel If you did not enable Check Firmware Version the Utility installs the upgrade files without...

Page 39: ...e was successful Click Finish to close the Firmware Upgrade Utility After successfully upgrading the firmware the switches automatically exit Firmware Upgrade Mode Upgrade Failed If the Upgrade Succeeded screen does not appear then the upgrade failed to complete successfully You should repeat the upgrade procedure from the beginning ...

Page 40: ...CE800 User Manual 32 This Page Intentionally Left Blank ...

Page 41: ...iquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord or cables Ro...

Page 42: ...t to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been...

Page 43: ...vel and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the ra...

Page 44: ...om 2 Online troubleshooting that describes the most com monly encountered problems and offers possible solu tions to them online documentation including electronically available manuals and the latest drivers and firmware for your product are available at our web site http www aten com Telephone Support 886 2 8692 6959 Email Support Email your questions and concerns to support aten usa com Online ...

Page 45: ...one 1 x Mini Stereo Jack Pink N A F W Upgrade 1 x 4 conductor 3 5 mm jack N A Power 1 x DC Jack Black Unit to Unit Link 1 x RJ 45 Black Switches Access Select 1 x Pushbutton Picture Compensation N A 2 x Pushbutton LEDs Local 1 Green N A Remote 1 Green 1 Green Link N A 1 Green Compensation N A 1 Orange Power Consumption DC 5 0 V 6 0 W Video 1600 x 1200 60 Hz 150 m 1024 x 768 60 Hz 250 m Environment...

Page 46: ...P Wiring Diagram TP Pin Assignments Pin Assignment 1 V OUT B 2 V OUT B 3 V OUT G 4 V OUT R 5 V OUT R 6 V OUT G 7 DO 8 DO JACK POSITIONS PAIR 2 PAIR 1 PAIR 3 PAIR 4 T568B AT T 258A 1 2 3 4 5 6 7 8 W O O W G Bl W Bl G W Br Br ...

Page 47: ...e jumper labeled J7 3 Power on the switch The on screen display will show a message informing you that the password information has been cleared 4 Power off the switch 5 Remove the jumper cap from J7 6 Close the housing and start the CE800 back up After you start back up you can use the default Username and Password see Overview page 16 to log in Problem Action No video Make sure that all cables a...

Page 48: ...t vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions o...

Page 49: ...perating Platform 23 Operation 21 OSD 18 Summary Table 24 Hotkey Mode 21 Hotkeys Enable Disable 23 I Installation Grounding 9 K Keyboard Emulation Mac 25 Sun 26 Keyboard Language 19 Keyboard Operating Platform 23 M Mode Selection 13 O Online Registration iii Operating Modes 13 Operating System 19 OSD Administrator Main Screen 17 Alternate activation keys 22 Hotkey 16 18 Main Screen 16 Overview 16 ...

Page 50: ...lues 19 RoHS ii S Safety Instructions General 33 Rack mounting 35 SET Password 18 SJ T 11364 2006 ii T Technical Support 36 Telephone support iii U USB Reset 24 USB Mass Storage 15 User Authentication 18 User Configuration 20 User Notice iii Username 18 ...