ATEN CL6700MW, User Manual

Page 1: ...DVI Full HD LCD Console CL6700MW User Manual www aten com ...

Page 2: ...h the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to oper...

Page 3: ...oduct at our online support center Telephone Support For telephone support call this number International http eservice aten com International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 ...

Page 4: ...y of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE A typical LCD Liquid Crystal Display monitor has millions of pixels A dead pixel refers to a pixel with a defect in its abili...

Page 5: ...t all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the console or to any other devices on the CL6700MW installation Changes may have been made to the manual since it was published Please visit our web site to do...

Page 6: ...nformation ix Chapter 1 Introduction Overview 1 Features 2 Requirements 3 LCD Console 3 External Console 3 Cables 3 Operating Systems 4 Components 5 Front View 5 Rear View 7 Chapter 2 Hardware Setup Before you Begin 9 Standard Rack Mounting 9 Connecting Up 11 Chapter 3 Operation Opening the Console 13 Closing the Console 14 Operating Precautions 15 LCD OSD Configuration 16 The LCD Buttons 16 The A...

Page 7: ...ting the Upgrade 23 Upgrade Succeeded 25 Upgrade Failed 26 Firmware Upgrade Recovery 27 Exiting Firmware Upgrade Mode 27 Appendix Safety Instructions 29 General 29 Rack Mounting 31 Technical Support 32 International 32 North America 32 Specifications 33 Optional Rack Mounting 34 Sun Keyboard Emulation 38 Mac Keyboard 39 Troubleshooting 40 Limited Warranty 41 ...

Page 8: ... KVM Console Its purpose features and benefits are presented and its components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation and explains some basic operation procedures Chapter 3 Operation describes the fundamental concepts involved in operating the CL6700MW Chapter 4 Firmware Upgrade explains how to upgrade the CL6700MW s firmware wit...

Page 9: ...Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next Fo...

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Page 11: ...I HDMI and VGA ports for the KVM switch and external console s video connection This added convenience provides three video options for both the external console and KVM switch connection The CL6700MW also includes two mini stereo ports for connecting audio speakers Server rooms already installed with compatible KVM switches will have the advantage of easy LCD access an additional KVM console and ...

Page 12: ...tional Easy Rack Mounting single person installation rack mount kit available requires separate purchase Compatible with most ATEN DVI KVM Switches Adjustable depth to fit within the rack Audio support for connecting speakers Standard 105 key keyboard Sun keyboard emulation Multiplatform support Windows Linux Mac and Sun Firmware upgradeable Console lock enables the console drawer to remain secure...

Page 13: ...ers exceed the LCD monitor s maximum resolution External Console A VGA SVGA MultiSync DVI or HDMI monitor capable of displaying the highest resolution provided by any computer in the installation USB keyboard and mouse Cables For optimum signal integrity and to simplify the layout we strongly recommend that you use high quality custom cable sets available in varying lengths described in the table ...

Page 14: ...hown in the table below OS Version Windows NT and higher Linux RedHat 9 0 and higher SuSE 10 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 and higher FreeBSD 5 5 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher Mac 9 0 and higher DOS 6 2 and higher ...

Page 15: ...Chapter 1 Introduction 5 Components Front View 2 2 1 3 4 6 7 9 8 10 11 12 5 13 14 ...

Page 16: ...t The USB port is available to connect a USB peripheral device flash drive CD ROM drive etc to the console or a USB mouse for users who prefer to use an external mouse 9 Power LED Lights green to indicate that the unit is receiving power 10 Rack Mounting Tabs Rack mounting tabs are located at each corner of the unit See Standard Rack Mounting page 9 for details 11 Lock LEDs The Num Lock Caps Lock ...

Page 17: ...Section For flexibility and convenience the CL6700MW supports an independent external KVM console The external console s USB keyboard and mouse DVI VGA or HDMI monitor and audio cables plug in here 4 KVM Port Section The custom KVM cable supplied with the package for linking the CL6700MW to a computer or switch plugs in here An additional HDMI and VGA port are provided 5 Grounding Terminal The gro...

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Page 19: ...ts If you need additional screws or cage nuts contact your rack dealer 3 Optional mounting kits including single person Easy Installation kits are available with a separate purchase See Optional Rack Mounting page 35 in the Appendix for details 1 Important safety information regarding the placement of this device is provided on page 29 Please review it before proceeding 2 Make sure that power to a...

Page 20: ...person still holds the CL6700MW in place the second person slides the L brackets into the CL6700MW s side mounting brackets from the rear until the bracket flanges contact the rack then screws the L brackets to the rack 3 After the L brackets have been secured tighten the front bracket screws Note Allow at least 5 1 cm on each side for proper ventilation and at least 12 7 cm at the back for the po...

Page 21: ...W s audio port 2 Plug the keyboard monitor mouse and audio connectors of the KVM cable into their respective ports in the Console Section of a KVM switch or computer 3 If you are installing an external console plug your keyboard monitor mouse and speakers into their respective ports in the Console Section of the CL6700MW Note The CL6700MW supports a DVI VGA or HDMI external console monitor but onl...

Page 22: ...CL6700MW User Manual 12 Installation Diagram 2 5 CS1768 Rear View HDMI HDMI 3 DVI D VGA or HDMI CL6700MW Rear View 4 6 1 DVI D ...

Page 23: ...e console slide the console module out and raise the cover Note As a safety precaution to keep the console from accidentally sliding out the console is locked into the In position Before you can pull the console module out you must release it by pushing the catches on the unit s front panel as indicated below ...

Page 24: ...ing 1 Pull the safety catches on the unit s side rails toward you and push the module in until it stops 2 Release the catches Pull the module slightly toward you then push it all the way in Note The reason for the two step procedure is to minimize the chances of you pinching your fingers when sliding the module in ...

Page 25: ... the keyboard module as you work Wrong DO NOT lean your body weight on the keyboard module DO NOT place heavy objects on the keyboard module The maximum load bearing capacity of the keyboard module is 30 kg Failure to heed the information below can result in damage to the keyboard module ...

Page 26: ... not entered the LCD OSD Menu function pressing this button performs an auto adjustment An auto adjustment automatically configures all the settings for the LCD panel to what the OSD considers their optimum values to be When you have entered the LCD OSD Menu function pressing this button exits the current menu and returns you to the previous menu Use it to leave an adjustment menu when you are sat...

Page 27: ... that lets you fine tune the RGB values Language Selects the language that the OSD displays its menus in OSD Duration Lets you set the amount of time the OSD displays on the screen If there is no input for the amount of time you choose the OSD display turns off Reset Resets the adjustments on all menus and submenus to their factory default settings Note The Language setting does not return to the ...

Page 28: ...nd Restarting If it becomes necessary to Power Off the CL6700MW to upgrade the firmware for example simply turn off the power to the unit using the rear panel power switch To restart the CL6700MW turn the rear panel power switch back on Port ID Numbering Port Selection Port ID numbering and Port Selection follow the method used by the KVM switch connected to the CL6700MW Consult your KVM switch s ...

Page 29: ...ect SUN 2 None Ctrl Alt Shift u p g r a d e Enter Activates the Firmware Upgrade Mode Note this Hotkey sequence only works when the Firmware Upgrade Recovery Switch see page 22 is in the Normal position None 3 Flashing when upgrade is in process Ctrl Alt Shift L Enter Enable Local LCD console Disable 2nd console or external console video 2 None Ctrl Alt Shift R Enter Enable 2nd console or external...

Page 30: ... KVM switch connected to the CL6700MW uses the Ctrl Alt Shift combination to invoke its hotkey mode you won t be able to access any of its hotkey operations because the CL6700MW will capture the combination for console selection first ...

Page 31: ...ages and information relating to them Before You Begin To prepare for the firmware upgrade do the following 1 From a computer that is not part of your CL6700MW installation go to ATEN s Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and...

Page 32: ...ence the Firmware Upgrade Recovery Switch see page 6 must be set to the Normal position 1 Turn off the power to the CL6700MW using the power switch located on the back side of the console 2 Slide the firmware switch to RECOVER see page 6 3 Turn on the power to the CL6700MW using the power switch located on the back side of the console When the CL6700MW is in Firmware Upgrade Mode the Num Lock Caps...

Page 33: ... the downloaded Firmware Upgrade Package file from your computer either by double clicking the file icon or by opening a command line and keying in the full path and filename The Firmware Upgrade Utility Welcome screen appears 2 Read and Agree to the License Agreement enable the I Agree radio button Continues on next page ...

Page 34: ...lity compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue the upgrade If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Up...

Page 35: ...Chapter 4 Firmware Upgrade 25 Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility ...

Page 36: ...ual 26 Upgrade Failed If the upgrade failed to complete successfully the Upgrade Failed screen appears Click Cancel to close the Firmware Upgrade Utility See the next section Firmware Upgrade Recovery for how to proceed ...

Page 37: ...ble to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the Recover position 4 Power the CL6700MW back on and repeat the upgrade procedure 5 After the CL6700MW has been successfully upgraded power it off and slide the Firmware Upgrade Recovery Switch back to the Normal position 6 Power the CL6700MW back on Exiting Firmware Upgrade Mode To exit the Firmware Upgrade Mode do ...

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Page 39: ...entilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is desi...

Page 40: ... fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device h...

Page 41: ...r fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is ...

Page 42: ...eforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting D...

Page 43: ...ue 1 x HDMI Female Black Speaker 1 x Mini Stereo Jack Female Green External Mouse Peripheral 1 x USB Type A Female Black Firmware Upgrade 1 x RJ 11 Female Black Power 1 x 3 prong AC Socket Switches Reset 1 x Semi recessed Pushbutton Power 1 x Rocker F W Upgrade 1 x Slide LCD Power 1 x Pushbutton LCD Adjustment 4 x Pushbutton LEDs Power 1 Green Lock Num 1 Green Caps 1 Green Scroll 1 Green Emulation...

Page 44: ...CL6700MW User Manual 34 Physical Properties Housing Metal Weight 11 38 kg Dimensions L x W x H 58 92 x 48 00 x 4 40 cm Function CL6700MW ...

Page 45: ...rding to the instructions given for Standard Rack Mounting page 9 While it takes two people to perform a standard installation with an Easy Installation kit one person can mount the CL6700MW To install the Easy Installation kit do the following 1 Remove the standard sliding L brackets not shown and the side mounting brackets from both sides of the CL6700MW Bracket Type Size cm Standard Installatio...

Page 46: ...upports the CL6700MW will be to the inside a Screw the front flanges to the rack first b Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack then screw the rear flanges to the rack Rear Attachment Sliding Bracket Support Flange Slide Bar Rear Flange Front Flange LEFT RAIL RIGHT RAIL ...

Page 47: ...700MW to the front of the rack only tighten the screws part way 4 Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the CL6700MW then use the screws supplied with this package to attach the bars to the rear of the CL6700MW tighten the screws all the way Phillips I head M4L6 Phillips I head M4L6 ...

Page 48: ...s to be sure that it is properly aligned and operating smoothly See Opening the Console page 13 for opening and closing procedures 6 After determining that the CL6700MW is lined up and operating correctly finish by fully tightening the front attachment screws inserted in Step 3 ...

Page 49: ... keys The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Ctrl H Help Compose ...

Page 50: ...emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Alt Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctrl F15 ...

Page 51: ...ble with one of an appropriately short length Some characters I enter from the keyboard do not display correctly The keyboard layout setting for the port does not match the keyboard you are using On your switch change the keyboard layout setting for the port to match the layout of the keyboard you are using I can t use the special keys on the Sun external keyboard to control Sun computers Use Sun ...

Page 52: ...tion to improper equipment or attempted repair by anyone other than ATEN This warranty does not cover products sold AS IS or WITH FAULTS IN NO EVENT SHALL ATEN S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FURTHER ATEN SHALL NOT BE RESPONSIBLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT ITS ACCOMPANYING SOFTWARE OR ITS DOCUMENTATION ATE...