ATEN NRGence HV Series, User Manual

Page 1: ...S OL1000HV OL1000SHV OL1500HV OL2000HV OL2000SHV OL3000HV OL1000LV OL1000SLV OL1500LV OL2000LV OL2000SLV OL3000LV User Manual www aten com ATEN NRGence OL1000 OL1500 OL2000 OL3000 Series Professional...

Page 2: ...ion Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Warning Operation of this equipment in a resid...

Page 3: ...d names and trademarks are the registered property of their respective owners About this Manual This user manual is provided to help you get the most out of your ATEN professional UPS It covers all as...

Page 4: ...its button operations in more details Appendix at the end of the manual provides technical and troubleshooting information Conventions This manual uses the following conventions Monospaced Indicates t...

Page 5: ...4 pcs 1 user instructions Features may have been added to the UPS since this manual was released Please visit our website to download the most up to date version of the manual Check to make sure that...

Page 6: ...BC24V9AH 1000VA 3B 3 x 7AH 3 pcs batteries in total BC36V7AH 1500VA 3B 3 x 9AH 3 pcs batteries in total BC36V9AH 2000VA 4B 4 x 9AH 4 pcs batteries in total BC48V9AH 2000VA 6B 6 x 7AH 6 pcs batteries i...

Page 7: ...defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damage...

Page 8: ...ii Chapter 1 Introduction Overview 1 Features 3 Operation Principle 4 Components 5 All UPS Series Front View 5 UPS HV Series Rear View 6 UPS LV Series Rear View 7 Chapter 2 Hardware Setup Mounting 9 R...

Page 9: ...ting Mode Description 44 Faults Reference Code 45 Warning Indicator 46 Appendix Safety Instructions 49 Transportation 49 Preparation 49 Installation 49 Operation 50 Maintenance service and faults 51 T...

Page 10: ...UPS User Manual x This Page Intentionally Left Blank...

Page 11: ...gs or a momentary surge can ruin your equipment and destroy irreplaceable data Desktop computers don t have batteries built in like laptops do If you were working on a desktop computer and encountered...

Page 12: ...llows users to access vital UPS battery conditions load levels and runtime information as well as provide graceful unattended shut down of network computers and virtual machines connected to a battery...

Page 13: ...All potential UPS maintenance including complete power module exchange can be performed without powering down connected equipment As long as utility power is on you may leave the UPS and connected equ...

Page 14: ...e The operation principle of the UPS is shown in the diagram below The UPS is composed of a mains input EMI RFI filters a rectifier PFC inverter a battery charger a DC to DC converter a battery packag...

Page 15: ...UPS Series Front View No Component Description 1 LCD display 2 on mute button Click this to turn on the LCD 3 select button Click this to jump to the next selection 4 off enter button Click this to t...

Page 16: ...UPS User Manual 6 UPS HV Series Rear View...

Page 17: ...n These outlets can be programmed to provide backup power and surge protection 2 backup and surge protected outlets For critical load connection These outlets provide backup power and surge protection...

Page 18: ...communication port For scheduled UPS shutdown startup and status monitoring 7 SNMP intelligent slot The UPS is equipped with an intelligent slot perfect for SNMP When installing SNMP in the UPS it wi...

Page 19: ...owing 1 Make sure the rail slide kit includes all the components The components include 2 slide rails 1 for each side indicated by L and R in the diagram below 6 M6 nuts 4 fixing studs and 8 M6 screws...

Page 20: ...the supporting columns pull the two ends of the rail slider apart While at it fit the fixing studs into the columns holes on the same level This step serves to hold the slider rail in place for the la...

Page 21: ...to the support columns as show below 6 Attach the mounting kit onto the UPS by screwing M4 screws into the mounting kit screw holes and the UPS as shown 7 Fit the UPS onto the rack rails and stabilize...

Page 22: ...UPS User Manual 12...

Page 23: ...nt the unit onto the tower stand set a set includes 2 tower stands from the package content Place the unit onto the tower stands 2 Remove the front panel Pull to loosen the hooks and withdraw the pane...

Page 24: ...UPS User Manual 14 4 Replace the front panel back to the unit...

Page 25: ...d Extenders are used to extend one tower stand The Stand Extenders 4 pcs are from the package content of the battery box Follow the instructions below to assemble the extended tower stands 1 Remove th...

Page 26: ...arrow Make sure the hooks are properly hooked into the tower stand pieces 4 Stabilize the stand extenders by screwing M4 screws from the hooks to the tower stand pieces 5 Orient the extended tower st...

Page 27: ...Chapter 2 Hardware Setup 17 A completed extended tower stand is shown below 7 You can now place the UPS and a battery box onto the extended tower stands...

Page 28: ...ed by default Please follow the steps below to reconnect battery wires Note It is recommended that no power is connected during this time to prevent electric shock 1 Remove the front panel Pull to loo...

Page 29: ...Chapter 2 Hardware Setup 19 3 Replace the front panel back to the unit...

Page 30: ...onal Connect a modem phone fax source using a corresponding cable into the surge protected IN outlet Connect an equipment you wish to have surge protection for to the OUT outlet using another modem fa...

Page 31: ...Chapter 2 Hardware Setup 21 2 7 4 8 3 6 5 9 modem phone fax source modem phone fax outlet non critical powered devices critical powered devices external battery SNMP 1...

Page 32: ...etween the positive pole of battery pack and positive pole of external battery connector on the UPS to prevent damage The required specification of breaker Voltage 1 25 battery voltage set current 50A...

Page 33: ...ou have multiple battery packs available connect them serially An example is shown in the diagram below connecting the second battery connection port of the first battery pack to the first battery con...

Page 34: ...UPS User Manual 24 6 On the front side of the unit reconnect the battery connector and reattach the front cover...

Page 35: ...up via LCD setting Please refer to EPO Logic Setting on page 39 for details Install Software For optimal computer system protection install UPS monitoring software to fully configure UPS shutdown Use...

Page 36: ...UPS User Manual 26 This Page Intentionally Left Blank...

Page 37: ...enter UPS self testing while in AC mode ECO mode or converter mode off enter button Turn off the UPS Press and hold this button at least 2 seconds to turn off the UPS UPS will be in standby mode under...

Page 38: ...table range Exit setting mode or return to the upper menu When working in setting mode press ON Mute and Select buttons simultaneously for 0 2 seconds to return to the upper menu If it s already in to...

Page 39: ...ient temperature output voltage output frequency load current and load percent k kilo W watt V voltage A ampere percent centigrade degree Hz frequency Load Information Indicates the load level by 0 24...

Page 40: ...erter mode Indicates the output is working Battery information Indicates the battery level by 0 24 25 49 50 74 and 75 100 Indicates low battery Mode Alarm Pattern battery mode Beep once every 5 second...

Page 41: ...h Letter Display Definition ENA Enable DIS Disable ESC Escape HLS High loss LLS Low loss AO Active open AC Active close EAT Estimated autonomy time RAT Running autonomy Time SD Shutdown OK OK ON ON BL...

Page 42: ...nual 32 OC Overcharge SF Site wiring fault EP EPO TP Temperature CH Charger BF Battery fault BV Bypass out range FU Bypass frequency unstable BR Battery replace EE EEPROM error English Letter Display...

Page 43: ...ameter 2 Description Output Voltage Setting Display 01 Parameter 2 Output voltage For 200 208 220 230 240 VAC models you may choose the following output voltages 200 200vac output voltage 208 208vac o...

Page 44: ...t frequency You may set the initial frequency on battery mode BAT 50 50Hz output frequency BAT 60 60Hz output frequency If converter mode is enabled you may choose the following output frequencies CF...

Page 45: ...els the setting range for parameter 3 is 3V to 12V of the nominal voltage Default 6V LLS Low loss voltage in ECO mode in parameter 2 For 200 208 220 230 240 VAC models the setting range for parameter...

Page 46: ...00 110 115 120 127 VAC models 85 115 setting the low voltage point range of parameter 3 to between 85Vac and 115Vac Default 85Vac Bypass Frequency Range Setting Display 08 Display HS Parameter 2 Accep...

Page 47: ...n battery mode Default 999 Autonomy Limitation Setting Display 11 Parameter 2 Backup time on battery mode for general outlets 0 999 Set the backup time in minutes from 0 999 for general outlets on bat...

Page 48: ...urrent based on battery capacity used The recommended charging current is 0 1C 0 3C of battery capacity as following table for reference Warning Setting the current too high may cause damage to the de...

Page 49: ...nction with Pin 1 and Pin 2 in close status Enable Disable Site Fault Detection Display 17 Parameter 2 Enable disable sit fault detection ENA Enable Default DIS Disable Display Setting for Autonomy Ti...

Page 50: ...the high voltage point in parameter 2 Default 300Vac For 100 110 115 120 127 VAC models 140 145 150 setting the high voltage point in parameter 2 Default 150Vac LLS Bypass low voltage point For 200 2...

Page 51: ...8 4 BP24V18AH 81 10 5 BP24V18AH 99 10 6 BP24V18AH 117 12 7 BP24V18AH 135 12 8 BP24V18AH 153 12 9 BP24V18AH 171 12 10 BP24V18AH 189 12 1000VA 3B 7 2 1 BP36V18AH 25 4 2 BP36V18AH 43 6 3 BP36V18AH 61 8...

Page 52: ...BP36V18AH 171 12 10 BP36V18AH 189 12 2000VA 4B 9 2 1 BP48V18AH 27 4 2 BP48V18AH 45 6 3 BP48V18AH 63 8 4 BP48V18AH 81 10 5 BP48V18AH 99 10 6 BP48V18AH 117 12 7 BP48V18AH 135 12 8 BP48V18AH 153 12 9 BP...

Page 53: ...12 8 BP72V18AH 151 12 9 BP72V18AH 169 12 10 BP72V18AH 187 12 3000VA 6B 9 2 1 BP72V18AH 27 4 2 BP72V18AH 45 6 3 BP72V18AH 63 8 4 BP72V18AH 81 10 5 BP72V18AH 99 10 6 BP72V18AH 117 12 7 BP72V18AH 135 12...

Page 54: ...Mode When the input frequency is within 40 Hz to 70 Hz the UPS can be set at a constant output frequency of 50 Hz or 60 Hz The UPS will also charge the battery Battery Mode When the input voltage is b...

Page 55: ...ent Fault Code Icon Bus start fail 01 x Battery voltage too high 27 x Bus over 02 x Battery voltage too low 28 x Bus under 03 x Charger output short 2A x Inverter soft start fail 11 x Over temperature...

Page 56: ...Over Charge Beeps every 2 seconds Site wiring fault Beeps every 2 seconds EPO enable Beeps every 2 seconds Over temperature Beeps every 2 seconds Charger failure Beeps every 2 seconds Battery fault Be...

Page 57: ...LCD Button Operations 47 NOTE Site Wiring Fault function can be enabled disabled via software Please check the software manual for the details EEPROM error Beeps every 2 seconds Warning Icon Flashing...

Page 58: ...UPS User Manual 48 This Page Intentionally Left Blank...

Page 59: ...nstallation Do not connect appliances or devices which would overload the UPS system e g laser printers to the UPS output sockets Place cables in such a way that no one can step on or trip over them D...

Page 60: ...ince this would cancel the protective earthing of the UPS system and of all connected loads The UPS system features its own internal current source batteries The UPS output sockets or output terminals...

Page 61: ...Risk of electric shock The battery circuit is not isolated from the input voltage Hazardous voltages may occur between the battery terminals and the ground Before touching please verify that no voltag...

Page 62: ...tial environment this product may cause radio interference in which case the user many be required to take additional measures only for 220 230 240 VAC system Only for 110 120 VAC system NOTE This equ...

Page 63: ...Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the...

Page 64: ...0 240 VAC Input Voltage Range 160 300 VAC 5 100 load 110 300 VAC 5 50 load Derate capacity to 80 when the output voltage is adjusted to 200VAC 208VAC Input Frequency Range 40Hz 70Hz Rated input curren...

Page 65: ...Time Inverter to Bypass 4ms ECO Battery Runtime at Half Load min Half load 10 1 Half load 12 9 Half load 10 3 Half load 10 0 Half load 12 8 Half load 10 1 Runtime at Full Load min Full load 2 95 Full...

Page 66: ...2V7A H BC72V9A H Replacement Battery Pack Quantity 1 1 1 1 1 1 Physical Properties Rack Size 2U Form Factor Rack Tower Dimensions WxHxD mm3 438 x 88 x 410 438 x 88 x 510 438 x 88 x 630 Weight kg 11 6...

Page 67: ...0 150 VAC 5 100 load 55 150 VAC 5 50 load Derate capacity to 80 when the output voltage is adjusted to 100VAC Input Frequency Range 40Hz 70Hz Rated input current 9 3A 9 3A 13 2A 17 6A 17 6A 26 4A Inpu...

Page 68: ...ad 10 3 Half load 10 0 Half load 12 8 Half load 10 1 Runtime at Full Load min Full load 2 95 Full load 4 44 Full load 2 96 Full load 2 95 Full load 4 37 Full load 2 96 Battery Type Sealed Lead Acid Ba...

Page 69: ...x 410 438 x 88 x 510 438 x 88 x 630 Weight kg 11 6 14 1 11 6 14 1 15 5 19 5 23 3 27 5 Environmental Temperature Operating Storage 0 40 C non condensing 20 to 50 C Humidity Operating Storage 20 90 RH 1...

Page 70: ...n is activated Set the circuit in closed position to disable EPO function The icons of and and the warning code flash on LCD display Alarm is sounding every 2 seconds Line and neutral conductors of UP...

Page 71: ...shut down automatically because of overload at the UPS output Remove excess loads from UPS output and restart it Fault code is shown as 14 on LCD display and alarm is continuously sounding The UPS shu...

Page 72: ...on the charger output Check if battery wiring of connected external pack is in short circuit status Fault code is shown as 45 on LCD display At the same time alarm is continuously sounding The charge...

Page 73: ...de a repair service without charge during the Warranty Period If a product is detective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replac...