ATEN UH3238, User Manual

Page 1: ...UH3238 USB C Travel Dock with Power Pass Through User Manual...

Page 2: ...quipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one o...

Page 3: ...l iii HDMI Trademark Statement The terms HDMI HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc RoHS This product...

Page 4: ...2 Hardware Setup Configuration describes the steps to quickly and safely set up your installation and presents the suggested video resolutions Appendix provides a list of safety instructions and prec...

Page 5: ...le Start Run means to open the Start menu and then select Run Indicates critical information Terminology Description host device A host device is the device that you wish to access and control through...

Page 6: ...ons and telephone numbers User Information Online Registration Be sure to register your product at our online support center Telephone Support For telephone support call this number International http...

Page 7: ...the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or license...

Page 8: ...ased USB C enabled computer 3 Kaby Lake Graphics 3 Mac based USB C enabled computer 4 iPadOS USB C enabled Tablet 4 Components 5 2 Hardware Setup Configuration Connecting the Unit 7 Maximum HDMI Resol...

Page 9: ...iding power delivery to the connected USB devices Features 5 in 1 travel dock includes 1 x HDMI 1 x Audio Jack 1 x USB C port and 2 x USB Type A ports Supports USB Power Delivery 3 0 for charging up t...

Page 10: ...ckage and check if you have the following items 1 x UH3238 USB C Travel Dock with Power Pass Through 1 x user instructions 2 Check if your mobile device or computer is supported by the UH3238 USB C Tr...

Page 11: ...ation Core Processor Kaby Lake with HD 6XX series integrated graphics or above Note For a procedure on how to check the processor and system architecture version see Identifying Computer s System Arch...

Page 12: ...acBook 2015 or above MacBook Pro 2016 or above Mac OS X 10 12 or later USB C port At least one USB C port for connecting the UH3238 USB C Travel Dock Component Minimum Requirements Operating System iP...

Page 13: ...PD power adapter to the unit for additional power supply if this port is used for phone charging or heavy loading on the USB peripheral devices total over 1A We do not recommend to connect this port...

Page 14: ...USB C PD power adapter or a USB C peripheral device to the unit s USB C DC in port respectively for power redundancy or peripheral device operation Note This USB C DC in port also supports USB 3 2 Ge...

Page 15: ...e of at least 9 cm around the host s USB C port for the UH3238 travel dock to connect firmly Please review the safety information regarding the placement of this device in Safety Instructions page 11...

Page 16: ...rt is used for phone charging or heavy loading on the USB peripheral devices total over 1A 4 For video display connect an HDMI monitor to the units HDMI output port Note The recommended lengths of the...

Page 17: ...s through from the USB 3 2 Gen 1 Type A ports to the connected USB peripheral devices Please see the table below for each port s power pass through information Host Device Maximum HDMI Resolution DP 1...

Page 18: ...UH3238 User Manual 10 This Page Intentionally Left Blank...

Page 19: ...unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth...

Page 20: ...ed and manufactured for the purpose of combining electrical and electrical signals Therefore we do not design or manufacture on the premise that external force is applied Do not energize the cable and...

Page 21: ...ct model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error...

Page 22: ...ludes USB C host device may not be found iPadOS Limitation For iPad USB C enable tablets power delivery make sure to upgrade its iPadOS version to iPadOS 13 2 or later to meet the power delivery stand...

Page 23: ...ure Version To identify the system processor version from your Windows based USB C computer follow the steps below 1 From your Windows based USB C computer go to Control Panel System 2 This page appea...

Page 24: ...rsion To identify the system architecture version from your Windows based USB C computer follow the steps below 1 From your Windows based USB C computer go to Control Panel Device Manager 2 This page...

Page 25: ...2A 1C ports is at max 5V 7 5 W Video Output 1 x HDMI Female Black Audio 1 x 3 5 mm Stereo 4 Pole Microphone and Headphone Jack Power 1 x USB Type C Female supports USB 3 2 Gen1 Type C Port data trans...

Page 26: ...or above MacBook pro 2016 or above Mac OS X 10 12 or later 3 USB C enabled iPadOS Tablet iPadOS 13 1 or later iPad Pro 3rd generation USB C or above 4 Android USB C enabled Smartphone Android 8 0 or l...

Page 27: ...option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective pr...