ATEN VS1912, User Manual

Page 1: ...12 Port DP Video Wall Media Player VS1912 User Manual www aten com ...

Page 2: ...terference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modificat...

Page 3: ...VS1912 User Manual iii Safety This product has been classified as Information Technology Equipment SJ T 11364 2006 The following contains information that relates to China ...

Page 4: ...ive following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibili...

Page 5: ...dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the VS1912 since this manual was printed Please visit our website to download the most up to date version Copyright 2016 ATEN International Co Ltd Manual Date 2016 02 03 ATEN and the ATEN logo a...

Page 6: ...Conventions x Product Information x Chapter 1 Introduction Overview 1 Features 2 Requirements 3 Source Device 3 Receiving Device 3 Cables 3 Components 4 Front View 4 Rear View 5 Chapter 2 Hardware Setup Installation 7 Chapter 3 Basic Operation Overview 9 Logging in 9 Chapter 4 Browser Operation Overview 11 Logging in 11 Main Page 13 Menu Bar 13 Profile 14 Creating a Profile 14 Opening a Profile 18...

Page 7: ... 31 Exporting System Logs 31 Configuration 32 Power 32 Playback 33 License 35 Server Information 35 Account 35 Network 36 Date Time 37 Logs 37 Firmware 38 Chapter 5 RS 232 Commands Overview 39 RS 232 Serial Interface 39 Configuring the Serial Port 39 Appendix Safety Instructions 41 General 41 Technical Support 43 International 43 North America 43 Supported Display Layouts 44 Orientation 44 Rotatio...

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Page 9: ...p your VS1912 installation as well as install an RS 232 serial interface controller The necessary steps are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the VS1912 through logging into the web Graphical User Interface GUI Chapter 4 Browser Operation provides a complete description of the VS1912 s web Graphical User Interface GUI and how to use it to re...

Page 10: ...ndicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For...

Page 11: ... system is set up from a computer connected across a network With a built in web interface and intuitive GUI Graphical User Interface access and configuration is simple and does not require extra software The VS1912 also features a scheduling function that helps you arrange detailed playlists days weeks or even months at a time In addition the VS1912 is equipped with two bi directional RS 232 seri...

Page 12: ...e scheduling for different profiles Widgets available Video Images Flash Webpage Text Banner Clock RSS RTSP Streaming Video Capture in Multiple Control Methods system management via RS 232 serial control and Ethernet Web GUI connections HDMI Capture input Built in USB 3 0 USB 2 0 ports for Web Camera applications and profile uploads Built in bi directional RS 232 serial port for high end system co...

Page 13: ...tandard HDMI cables for the source device optional Standard DisplayPort cables for the local display device An Ethernet cable for connecting the VS1912 to a computer Note 1 No cables are included in this package We strongly recommend that you purchase high quality cables of appropriate lengths since this will affect the quality of the audio and video display Contact your dealer to purchase the cor...

Page 14: ...on 1 Power Button Press this button to turn the VS1912 on off 2 Bi directional Serial ports Connect a computer or high end system controller via these serial ports 3 DisplayPort Output ports The cables from the DisplayPort display devices plug into these ports 1 3 2 ...

Page 15: ...In order to upload media and access the VS1912 s Browser Graphical User Interface GUI the VS1912 must be connected to a computer or network The cable that connects the VS1912 to the LAN plugs in here See Installation page 7 for further details DHCP left static IP right 5 HDMI Input port The cable from the HDMI source device plugs in here 6 Power Socket This is a standard 3 pin AC power socket The ...

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Page 17: ...page 9 Note The left LAN port makes use of DHCP while the right uses a static IP address 192 168 100 1 and netmask 255 255 255 0 2 Connect up to 12 DisplayPort display devices directly to any of the DisplayPorts on the front of the VS1912 3 Optional Connect speakers to the Audio output port 4 Optional If you are using the serial control function use an appropriate RS 232 serial cable to connect th...

Page 18: ...les 6 Optional Connect an HDMI video source to the HDMI input port 7 Plug the power cord supplied with the package into the VS1912 s 3 prong AC socket and then connect this to an AC power source 8 Turn on access to the power source 9 First power on all display devices in the installation 10 Then power on the VS1912 and all other devices in the installation Installation Diagram 4 3 2 9 8 1 5 6 7 ...

Page 19: ...e page 7 for details 2 Type the VS1912 s IP address into the address bar of a web browser The VS1912 s static right LAN port s default IP address is 192 168 100 1 To access it from a computer ensure that the computer s IP address is 192 168 100 x 2 255 and that it shares the same network mask 255 255 255 0 If making use of the left LAN DHCP port power on the VS1912 and confirm its IP via a connect...

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Page 21: ...out Logging in To access the GUI type the VS1912 s IP address into the address bar of the Google Chrome web browser If a Security Alert dialog box appears accept the certificate it can be trusted The login screen appears The fixed IP address is http 192 168 100 1 The default Username and Password are admin admin Enter the username and password then click Login Use the drop down menu to select the ...

Page 22: ...nual 12 If a user attempts to log in using a web browser besides Google Chrome they will be presented with the following warning message Note When first using the VS1912 please start by setting the Layout see page 28 ...

Page 23: ...age is divided into three parts Profile Scheduling and Overview Menu Bar The Menu Bar consists of two drop down menus User click to access the log out button Language Menu click to select the language for the user interface Options include English German Spanish Traditional Chinese Simplified Chinese Japanese and Korean ...

Page 24: ...ying a Profile ensure that the displays Layout has been correctly set up see page 28 To play a Profile see Playback page 33 Creating a Profile To configure a new profile 1 From Profile click on the New Profile icon 2 You will be presented with your display layout as a blank canvas Note To edit your display layout please see Layout page 28 ...

Page 25: ...ist of supported file types see page 44 4 Drag and drop media from the VS1912 s internal storage onto the blank canvas Note 1 If you mouseover media files stored on the VS1912 visible in the tree menu on the left their thumbnails will appear in the top left hand corner of the Profile screen 2 For file playback limitations see page 46 5 Added media files can then be Resized ...

Page 26: ...iption Use the Web Widget to include Internet content in the profile For Web Widget limitation information see page 47 Use the Text Widget to include text in the profile Use the Text Banner Widget to include scrolling text in the profile Use the Image Banner Widget to include a static if only one or scrolling if multiple images in the profile Use the Analog Clock Widget to include a analog clock i...

Page 27: ...ile will automatically publish it see Playback page 33 for player controls 8 To preview the current Profile see Start Live View Playback page 33 Use the Digital Clock Widget to include a digital clock in the profile Use the RSS Widget to include an RSS feed in the profile Use the Streaming Widget to include streaming media in the profile Use the Capture In Widget to play media from the HDMI input ...

Page 28: ...VS1912 User Manual 18 Opening a Profile To open an existing profile 1 From Profile click on the Open Profile icon 2 Select a profile from those available 3 Click Open Profile ...

Page 29: ...Profile To delete an existing profile 1 From Profile click on the Open Profile icon 2 Select a profile from those available Then click Open Profile 3 Next select Delete from the menu bar 4 Check the boxes next to the profiles you want to delete ...

Page 30: ...VS1912 User Manual 20 5 Finally click on Delete Profile ...

Page 31: ...ndar Clicking on the Calendar icon will display a profile schedule The following options are available for browsing and viewing the Calendar Option Description The Left button scrolls to the previous month week day The Right button scrolls to the next month week day The Today button returns you to the current month week day The Month button displays the Calendar in monthly increments ...

Page 32: ...a profile to the Calendar 1 Drag and drop the profile from the Profiles column into the desired time slot on the Calendar 2 The profile will then become visible on the Calendar The Week button displays the Calendar in weekly increments It is the default view The Day button displays the Calendar in daily increments Option Description ...

Page 33: ...ag and drop a profile from the Profiles column into the desired time slot on the Calendar 2 Drag and drop another profile from the Profiles column into an already created Calendar item Editing Profiles in a Calendar To edit a profile on the Calendar 1 Double click on a profile that has been added to the Calendar ...

Page 34: ... more than one profile is included in the calendar item Drag and drop the visible profiles into the Profile Sequence to add them The duration of each individual profile will be the duration of the longest playing item within it Note To determine the duration of an item in a profile right click on said item select Properties and view the value labeled Media Duration sec 4 Once all settings are corr...

Page 35: ...profile layout in your Calendar click on the Clear button in the top menu bar Export Calendar Clicking on the Export Calendar icon will download profile and calendar information to your computer s Download directory Importing Profile and Calendar Information To import this information into a VS1912 copy the exported file to a USB drive and connect it to a USB port found on the device see page 5 fo...

Page 36: ...information The following tabs are available in the General section The System tab displays model firmware version schedule and profile information The CPU RAM Status tab displays the current CPU and memory usage The Network tab displays network information of the VS1912 s two Ethernet ports including DHCP status IP address MAC address subnet mask and gateway information ...

Page 37: ...wser Operation 27 The Video Cards tab displays Layout Video Card and Display information To change Layout settings see Layout page 28 The Storage tab displays Total Available and Used storage available on the VS1912 ...

Page 38: ...ntal Bezel Allows configuration of the horizontal bezel of the video wall To enable editing you must first click Show Bezel Bar The users may then input the desired size 0 200 pixels or use the on screen slider Vertical Bezel Allows configuration of the vertical bezel of the video wall To enable editing you must first click Show Bezel Bar The user may then input the desired size 0 200 pixels or us...

Page 39: ...ode the settings for an asymmetrical or non standard video wall layout can be configured The information and settings available include Virtual Size Allows you to customize the screen s resolution Scale Allows you to resize the screen while maintaining its resolution Max Ports Displays the maximum ports available for the video wall Used Ports Displays the number of ports in use Screen List Display...

Page 40: ...s on how to show hide screen ID numbers Position X The screen s position on the X axis By default screens are at 0 on the X axis Position Y The screen s position on the Y axis By default screens are at 0 on the Y axis Resolution The screen s resolution Rotation The screen s rotation Options include 0 90 180 and 270 Save Saves the current screen settings Delete Removes the selected screen settings ...

Page 41: ... Playback Information Warning and Error To enable system logging set the maximum log file size and clear the log file see Logs page 37 Exporting System Logs To export the VS1912 s system logs 1 Click on the Export button in the top right hand corner 2 The system log will then be downloaded to the browser s download directory ...

Page 42: ...figuration section Power Playback Register Information Server Information Account Network Date Time Log and Firmware Power The Power page allows you to configure the VS1912 s Power Schedule as well as Reboot and Shutdown the unit To add an entry to the Power Schedule 1 Select the desired Action from the drop down menu 2 Select the desired Frequency from the drop down menu ...

Page 43: ...cur at then click Done 4 Click Add To Edit or Remove an entry from the Power Schedule 1 Select the entry 2 Click on either Edit or Remove at the bottom of the Power page Playback The Playback page allows you to control profile playback enable widget transparency and preview the current profile ...

Page 44: ...o enable the widget transparency feature during playback select the checkbox under Widget Transparency Settings For more information on widgets see page 16 To preview the current profile 1 Select Start Live View 2 A still image of the current profile will appear every few seconds at the bottom of the Playback page ...

Page 45: ...update its License Key and view and update its Name Server Information The Server Information page allows you to view and update the VS1912 s Server IP Address Server Pairing Key and confirm its Registration Status Account The Account page allows you to change the password used when accessing the VS1912 s GUI ...

Page 46: ... Gateway use the drop down menu underneath this section Note Check DHCP to allow the DHCP server to assign an IP address to the VS1912 Uncheck DHCP to enter your own static IP address settings for the device Domain Name Settings can be set up Automatically by checking the Obtain DNS Settings Automatically option Manually by entering one or two DNS server addresses in the fields at the bottom of th...

Page 47: ...ter The VS1912 will then copy the date and time from the connected computer Automatically by selecting Use Network Time The VS1912 will then copy the date and time from the NTP server at the selected time interval Note This feature requires an active internet connection Logs The Log page allows you to enable system logging set the maximum log file size and clear the log file To view or export the ...

Page 48: ... Make sure you have the correct file for the VS1912 2 Click on the upload button to start the upgrade process Note 1 When updating firmware it is recommended that users log in using an incognito window in Google Chrome Ctrl Shift N This ensures that no errors occur due to cookies 2 After updating the firmware it s recommended that you clear your web browser s cache and then close and reopen the we...

Page 49: ... on the diagram on page 8 Note 1 RS 232 functionality is pending and will be available with future firmware upgrades 2 To configure the controller serial port see the section below RS 232 Serial Interface The VS1912 s built in bi directional RS 232 serial interface allows system control through a high end controller PC and or home automation home theater software package Configuring the Serial Por...

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Page 51: ...penings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of...

Page 52: ...d bring it to qualified service personnel for repair Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are c...

Page 53: ...and Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting Documen...

Page 54: ...youts Orientation The following video wall display layouts are supported by the VS1912 Rotation Only screen rotations of 0 90 180 and 270 are supported Layout Orientation Resolution 8x1 Landscape Portrait 1920x1080 1080x1920 6x2 4x3 3x4 2x6 1x8 ...

Page 55: ...are supported during upload and playback operations Media Type Format Video mp4 avi wmv mov m4v mkv Flash swf Audio mp3 mp2 m4a m1a wav Image Static jpg jpeg bmp png Image Animated gif Document Office ppt pptx doc docx xls xlsx Document Other pdf Web htm html ...

Page 56: ...a profile includes several audio files or videos with sound then the audio output will feature these mixed together To avoid this please turn the volume off on select video and audio files manually To do this follow these steps 1 Right click on the file in the profile canvas 2 Click on Properties 3 Change the value for Volume to 0 ...

Page 57: ...a web widget is created with a resolution over 2048X2048 then it must be contained within one screen If such a widget overlaps two or more screens the following warning message will appear Mode Video Wall Screens Max Resolution Video Files Max Bit Rate Standard 12 1920x1080 1080P 2 32 12 1920x1080 1080P 4 8 4 1920x1080 1080P 4 32 Asymmetrical 8 1280x720 720P 1 32 4 1280x720 720P 2 32 ...

Page 58: ...or DisplayPort 1 1 Audio Output 1 x 3 5 mm Stereo Jack Female Control RS 232 Connector 2 x DB 9 Female Black Baud Rate 38400 19200 Protocol Hardware Software Flow Control Ethernet 2 x RJ 45 Female USB 2 x USB 3 0 Female 4 x USB 2 0 Female Power Connector 1 x 3 Prong AC Socket I P Rating 100 240 VAC 50 60 Hz 3 0 A Consumption 120 VAC 400W 230 VAC 400W Environment Operating Temp 0 40ºC Storage Temp ...

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Page 60: ...t vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions o...