® Copyright ATH-Heinl GmbH & Co. KG, 2019, All rights reserved / Misprints and technical changes reserved / As of: 2019-03
Manufacturer ATH-Heinl GmbH & CO.KG
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Symptoms
Cause
Solution
Different balancing
results
1
Balancing machine is not properly
anchored to the ground
Check the floor anchor
Incorrect calibration
Re-calibrate
Balancing shaft not tight
Check the balancing shaft
attachment
Bent shaft
Check the balancing shaft
Piezo sensors not fixed or
defective
Check the strength of the piezo
sensors mounting screws or replace
them
Rim is not clean or is warped
Check the rim
Buttons do not respond
Button board is not connected to
the control board or cable
connection is defective
Check the connection as well as the
line.
Product shows (heavy)
rust damage
Damage or lack of corrosion
protection, possibly maintenance
Remove rust, clean and restore
surface.
Motor / electric
Engine does not or only
sporadically brakes
Brake resistor defective or not
connected.
Check brake resistor or connection
Motor makes noises
Brake resistor defective or not
connected.
Check brake resistor or connection
Damaged motherboard
Contact ATH service
The condenser is defective or not
connected.
Check condenser or connection
Building circuit breaker
blows
Main machine switch is not
connected correctly or there is a
contact error.
Check the electrical connection
Defective motherboard.
Contact ATH service
Other causes of
"erroneous" balancing
results
Use of different adapters and
resulting tension errors.
When using adapters, please
observe the installation instructions.
Tensioning with cones over a
worn middle hole in the rim can
cause differences of up to 10g.
Repair or use special adaptations of
rims or materials
Imbalanced tyres on the vehicle
may be the result of an
imbalanced brake drum or disc or
worn fastening bores in the rim
or brake.
In such cases, readjustment without
first removing the wheel is advised.
ALWAYS USE ORIGINAL PARTS AND ACCESSORIES.