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Troubleshooting     15

Troubleshooting

Because a typical computer system consists of many different 
parts, difficulties may arise from a combination of items. Check 
the following list and find a symptom that’s similar, then try the 
suggested solution.

Video is unstable.

• Check that you’re using the correct broadcast standard format 

(NTSC, PAL, or SECAM).

• Check the quality of your incoming TV signal on another 

receiver; bad reception may be the cause.

Video is in black and white only.

• Check the connectors setting to make sure you’ve selected 

the correct input (CATV, Composite, or S-Video) for your 
video source device.

No video or audio.

• Check that the audio and video connectors are securely 

plugged into the correct jacks. 

• Check that the ATI-TV Wonder tuner card is securely seated 

in its PCI slot. If the problem still exists, try a different PCI 
expansion slot.

• Make sure that the monitor and computer are plugged in and 

receiving power.

• Check that the audio cables are connected properly. (See 

Connecting the Audio

 on page 9)

No audio.

• Ensure that another Windows

®

 audio program is not muting 

the sound.

• Check the mixer line input setting in the audio software 

provided with your sound card.

01WonderGS.fm  Page 15  Friday, January 22, 1999  4:34 PM

Summary of Contents for 100-703271 - AMD TV Wonder 550 PCI Video Card

Page 1: ...ATI TV Wonder User s Guide The PCI based TV Tuner and Video Capture Card 00TITLE FM Page i Friday January 22 1999 4 34 PM...

Page 2: ...heck with the dealer or distributor for your computer system before installing your card Version 1 0 P N 137 70089 10 Copyright 1999 by ATI Technologies Inc All rights reserved including those to repr...

Page 3: ...I VIDEO PLAYER Basics 17 Online Help 17 The Control Panels 17 The Task control panel 18 The Display Panel 20 Using the TV Tuner 22 Setting up the TV tuner 23 Validating TV channels 23 Zooming and unzo...

Page 4: ...ng Still Frames 36 Capturing Video 36 Capturing from your VCR or Camcorder 38 Playing Captured Video and Audio 40 Editing Captured Video and Audio 40 Playing Audio CDs 41 Advanced Setup 43 00TITLE FM...

Page 5: ...services provided in your area What You ll Need Computer System Pentium Pentium II or Celeron processor based or compatible system with at least 8MB of system memory Monitor VGA minimum 640x480 resolu...

Page 6: ...ions in seconds Zoom In to any part of the screen Closed Captioning support NTSC only including Transcript Creation and Hot Words that alert you when the ATI VIDEO PLAYER software receives information...

Page 7: ...MPUTERS EQUIPPED WITH A THREE WIRE GROUNDING PLUG A PLUG HAVING A THIRD GROUNDING PIN If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet OUTD...

Page 8: ...dge and carefully seat it firmly into the slot 5 Fasten the retaining bracket with a screw If you wish to connect the audio for your ATI TV Wonder tuner card internally please see Internal Audio Conne...

Page 9: ...ection 1 Looking at the back of your computer locate the audio out connector on the ATI TV Wonder tuner card 2 Locate the Line In connector on your sound card If necessary refer to the documentation s...

Page 10: ...ors Match the CD AUDIO OUT connector to either the black or the white connector on the special audio cables included with your ATI TV Wonder tuner card Carefully and firmly insert either the black or...

Page 11: ...e either black or white Use the matching connector Do not connect both at the same time Connect either the black or the white connector to your CD ROM drive Do not connect both at the same time Tuner...

Page 12: ...AYER for Windows 95 or Windows 98 1 Insert the ATI INSTALLATION CD ROM into your CD ROM drive If Windows runs the CD ROM automatically proceed to step 5 2 Click Start 3 Select Run 4 Type the following...

Page 13: ...k Properties Select Line In or CD Audio for internal audio connections and click OK 4 Adjust the volume setting of the Line In volume control slider If you have connected the audio internally then adj...

Page 14: ...Online Manual provides instructions on using the ATI Video Player and its features Control Panel viewing media playback setting the TV Tuner and capturing video To open the Online Manual 1 Insert the...

Page 15: ...re you ve selected the correct input CATV Composite or S Video for your video source device No video or audio Check that the audio and video connectors are securely plugged into the correct jacks Chec...

Page 16: ...ar TV audio check your mixer settings by following the steps under Windows 95 or Windows 98 initial set up on page 13 Windows 95 and Windows 98 troubleshooting tips Right click the ATI icon in the tas...

Page 17: ...rsor over a control to see a description of its purpose As you become familiar with the ATI Video Player software you may want to turn off help uncheck the Show Bubble Help checkbox in the Display tab...

Page 18: ...mouse at a control to see a pop up description of its function Switching modes Use the Task control panel buttons to switch between Audio CD TV Tuner and Capture mode Audio CD Play standard audio CDs...

Page 19: ...audio mixer slider to control click the setup button then click the Video tab Click the Audio Input list box and select the input from the drop down list Muting the audio volume The TV Tuner Audio CD...

Page 20: ...uttons or CTRL key combination In TV mode when you play full screen video the Playback panel becomes thin To show hide the thin Playback panel press F2 You can also use the CTRL key to display these p...

Page 21: ...nattached panel near the Display panel until its outline changes then release the mouse button The panels will snap back together The Setup Window The Setup window provides for all the advanced functi...

Page 22: ...range of video inputs TV antenna or cable VCR Video camera laser disk and video games Click the TV Tuner button in the Task control panel The Control panel changes to the TV control panel in this illu...

Page 23: ...ard connector from the drop down list Scan for available channels 1 Open the Setup window in TV Tuner mode 2 Click the TV Tuner tab 3 Click the Auto Scan button in the TV Tuner setup dialog The TV Tun...

Page 24: ...ing To select and enlarge a portion of the display 1 Click within the display panel 2 Hold down the mouse button and draw a rectangle around the area you want to zoom 3 To return your display to norma...

Page 25: ...it is within a definable number of words of a Second Word 6 Type in a Second Word where required 7 To allow the ATI Video Player to maximize from a minimized state click the Enable Hot Words box To en...

Page 26: ...t channels The only way to select a locked out channel is to enter the channel name or number and type the password when prompted When a password is active you will be prompted to enter it when you se...

Page 27: ...nel number Pull down menus for each item list the options you may choose from 5 Click New to lockout more programs otherwise click OK to save your settings 6 Type your password in the password dialog...

Page 28: ...yer to a normal window click ATI Video Player button not the icon in your taskbar or select it by pressing Alt Tab Closed Captioned Text You can display closed captioned text that is broadcast with NT...

Page 29: ...le will be saved 5 Click OK to save your settings and close the Setup window 6 Click the Closed Caption button in the TV Tuner panel to begin Visual Channel Selection You can browse through several TV...

Page 30: ...channel for viewing double click a thumbnail The grid of thumbnails disappears and the selected channel appears on your screen Scheduled Viewing Scheduled viewing lets you set up the ATI Video Player...

Page 31: ...yed the ATI Video Player cannot process events If an event occurs a warning notifies you that a particular event was not processed When the ATI Video Player first runs if there are any scheduled event...

Page 32: ...Setup window in TV Tuner mode 2 Click the TV Magazine tab 3 Check the Enable TV Magazine checkbox 4 Specify the settings you would like according to TV Magazine Settings on page 33 5 Click the Closed...

Page 33: ...text between each picture Remove advertising Automatically skips commercial advertising when you display or transcribe closed captioned text It works best with programs that use scrolling transcripts...

Page 34: ...hear monaural TV from the left channel and the Secondary Audio Program from the right channel Click the SAP button a third time to hear monaural TV Clicking the SAP button again returns to stereo aud...

Page 35: ...to add impact to training applications and presentations Full motion video You can use the Digital VCR to capture a stream of full motion video plus audio from your video source and save it as an AVI...

Page 36: ...r If it has been saved the border is green If an unselected image has been saved its border is grey If it has not been saved there is no border If you try to delete an unsaved still frame the system p...

Page 37: ...frame 3 Click the Finished Capturing button when you are finished 4 Name your file and click the Save button to save your sequence The quality of the video that you capture depends on the following c...

Page 38: ...of this guide to correctly attach the audio and video cables between your ATI TV Wonder tuner card and VCR or Camcorder 2 Start your ATI Video Player software See Starting the ATI VIDEO PLAYER on page...

Page 39: ...drive 11 If you want to override the standard capture settings and manually select the video format frame rate audio format or pre allocate disk space for capturing click the Advanced button Change th...

Page 40: ...oftware plays your captured file Editing Captured Video and Audio The video editing feature lets you mark start and end points in a captured clip and save only the portion that you select The ATI Vide...

Page 41: ...l panel changes to the Audio CD control panel Use the Audio CD panel to play standard audio CDs Advanced features such as Random play Intro play which plays the first ten seconds of each track and Loo...

Page 42: ...The Play List displays your current selections 5 Click OK 6 In the Audio CD panel click the Play button The Audio CD player uses the Windows 95 Windows 98 standard INI file to store disc names track n...

Page 43: ...urn fixed aspect ratio on off Assign a Hot Key to hide the player Replace your desktop pattern with live TV Adjust the border size of the display window Set the Display window to always appear on top...

Page 44: ...Set Hot Words to start transcribing automatically Program Lockout Set passwords for Program Lockout Access Program Lockout page Access Locked Program Access Channel Organizer Tuner panel Double Lockou...

Page 45: ...Setup Select frame rate Select audio and video format Capture to memory or disk Limit capture to preset amount of time Specify percentage of disk space to leave free Pre allocate maximum file size Sch...

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