32 Troubleshooting
“The CrossFire™
Edition card must
be installed on
the 1st boot-up
slot on your
motherboard.”
A message recommending the reversal of graphics card
positions appears if the Master graphics card is not
installed in the correct PCI Express® slot. Typically, the
Master graphics card should be placed in Slot 0 (Slot
zero).
See your motherboard’s manual to determine the correct
CrossFire™ placement of Master and Slave graphics
cards for your system.
CrossFire Aspect
in Catalyst™
Control Center is
Not Displayed
CrossFire™ aspect is only available for the Master
graphics adapter. Make certain that the motherboard’s
system BIOS has Dual PCIe™ slots enabled. Also make
certain that the master and slave graphics cards are in the
correct PCIe™ slot. For more information see your
motherboard’s manual.
“CrossFire™ Is
Currently
Unavailable.”
This error is occurred because CrossFire™ did not
correctly detect your graphics hardware or their is a
problem with the software.
• Check the graphics card are installed correctly.
• Check the interconnect cable is installed correctly.
• Close all running 3D applications.
• Re-install the Catalyst™ Control Center.
For information on installing the software see the Getting
Started Guide that came with your graphics card.
“The memory
sizes for your
CrossFire™
Edition and
regular card are
mismatched.”
Graphics card with different amounts of memory can by
used with CrossFire™. However, restarting your computer
is required. This will cause CrossFire™ to reduce the
amount of memory being used on the larger card to match
the memory size of the smaller card.
Clicking
OK
to the memory mismatch error message will
restart your computer.
When disabling CrossFire™ you will be given the option to
restart your computer to restore the original graphics
memory size or continue with the reduced memory size.
Cannot Use ATI
Overdrive
ATI Overdrive is not an available feature on CrossFire™
systems.
Screen Rotation
Function Does
Not Work or is
Unavailable
Screen rotation is not an available feature on CrossFire™
systems.
CrossFire™-Specific Troubleshooting
Problem
Possible Solution