7
Installation Guide
AT-OMNI-512
Troubleshooting
Problem
Solution
PWR
indicator is off.
•
If using a PoE switch, make sure that the port on the
switch that is connected to the encoder, has PoE
enabled. When the encoder is powered using PoE, the
PWR
indicator will be green.
•
Check the Ethernet cable for possible damage or loose
connections.
•
Connect the optional 48V DC power supply (available
from atlona.com) to the encoder. When using an external
power supply, the
PWR
indicator will be red.
LINK
indicator is red.
•
The optional 48V DC power supply is connected, but no
Ethernet cables are connected between the switch and
the
ETHERNET
port(s).
•
Check the Ethernet cable for possible damage or loose
connections.
