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Service Center: ATN Corporation, 1341 San Mateo Avenue, South San Francisco, CA
94080.
obTAININg wARRANTY SERVIcE
To obtain warranty service on your unit, End-user must notify ATN service department by calling
800-910-2862
or
650-989-5100
or via e-mail service@atncorp.com to receive a Re-
turn Merchandise Authorization number (RMA). When returning please take or send
the product, postage paid, with a copy of your sales receipt to our service center, ATN
Corporation at the address noted above. All merchandise must be fully insured with the
correct postage; ATN will not be responsible for improper postage or, missing or dam-
aged merchandise during shipment. When sending product back, please clearly mark
the RMA# on the outside of the shipping box. Please include a letter that indicates your
RMA#, Name, Return Address, reason for service return, Contact information such as
valid telephone numbers and/or e-mail address and proof of purchases that will help us to
establish the valid start date of the warranty.
product merchandise returns that do not
have an RmA listed may be refused or a significant delay in processing may occur.
Estimated Warranty service time is 10-20 business days. End-user/customer is respon-
sible for postage to ATN for warranty service. ATN will cover return postage/shipping
after warranty repair to end-user/customer only if product is covered by aforementioned
warranty. ATN will return product after warranty service by domestic UPS ground and/or
domestic mail. Any other requested, required or international shipping method the post-
age/shipping fee will be the responsibility of the end-user/customer.
