Email:
Service@atosausa.com
Service Tel: 1-855-855-0399 2
Warranty Information
One YEAR WARRANTY
All claims for parts or labor must be made directly through Atosa. All claims must include: model number of the unit.
the serial number. proof of purchase, date of
installation. and all pertinent information supporting the alleged defect. In case of compressor replacement under
warranty. either compressor or compressor tag must be returned to Atosa along with above listed information. Failure
to comply with warranty policies will result in voiding claims.
One Year Parts & Labor Warranty
Atosa warrants all new refrigerated components. such as the cabinet and all parts, to be free from defects in materials
or workmanship. Atosa's obligation under this
warranty is limited to a period of one (1) years from the date of original installation or 15 months after shipment date
from Atosa. whichever occurs first. All parts covered under this warranty that are defective within one(1) years of
original installation or fifteen (15) months after shipment date from manufacturer, whichever occurs first, are
limited to repair or replacement (including labor charges, of defective parts or assemblies) The labor warranty shall
include standard straight time labor charges only and reasonable travel time, as determined by Atosa.
Additional Four Year Compressor Warranty
In addition to the one(1) Year warranty stated above. Atosa warrants its sealed compressor to be free from defects in
both material and workmanship under normal and proper use and maintenance service for a period of four (4)
additional years from the date of original installation,but not to exceed five (5) years. Compressors that have been
determined to be defective from Atosa within this extended period will be either repaired or replaced with a
compressor or compressor parts of similar design and capacity according to Atosa's discretion . The four (4) year
extended compressor warranty applies only to sealed parts of the compressor and does not apply to any other parts
or components. This includes. the cabinet, paint finish, temperature control, refrigerant, metering device, motor
starting equipment, fan assembly and other electrical components, etc.
404A / 134a Compressor Warranty
The five-year compressor warranty detailed above will be void if the following procedure is not carefully adhered to:
1 .This system contains R404A or R134a refrigerant and lubricant. The lubricant has rapid moisture absorbing qualities.
2.Drier replacement is very important and must be changed when a system is opened for servicing.
3.Micron level vacuums must be achieved to insure low moisture levels in the System.
4.Compressor must be obtained through Atosa unless otherwise specified in writing through Atosa's warranty
department.
What is Not Covered by This Warranty
Atosa's sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional
limitations below This warranty neither assumes nor authorizes any person to assume obligations other than those
expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES: ATOSA IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL. IN
DIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES. OR DAMAGES ARISING FROM
FOOD OR PRODUCT SPOILAGE,REGARDLESS OF WHETHER OR NOT THEY RESULT FROM REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE: This warranty is not assignable and applies only in favor of the original purchase
/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANNTIES HEREIN
AND SHALL VOID ALL WARRANTIES. EXPRESS OR IMPLIED. INCLUDING ANY WARRANTY OF MERCHANTABILITY OR
