Atronic Harmony Upright, Operating Manual

Page 1: ...www atronic com Rev 1 0 April 2007 Atronic Harmony Upright Operating Manual for C Level Software C4 1 2 ...

Page 2: ...n permission obtained from a properly authorized official of Atronic DISCLAIMER Atronic makes no representation or warranties express or implied with respect to this publication or any product of Atronic including but not limited to warranties of merchantability or fitness for any particular purpose Atronic reserves the right to make changes enhancements revisions and alterations of any kind to th...

Page 3: ...he Hopper Drawer Remove the Hopper Hopper Empty Hopper Refill Exchange the Cashbox Read the Mechanical Meters Touch Screen Calibration Service Game Out of Service Screen Celebration Limit Remote Key In Key Credits Troubleshooting Reset Status and Error Messages Clearing a Hopper Jam Clearing a Bill Jam Clearing a Coin Jam Service Menu Overview Flowchart Audit Menu Overview Flowchart History Folder...

Page 4: ...numbers and descriptions have been carefully reviewed and checked for accuracy All drawings and diagrams contain the latest newest revision released by Atronic If earlier revisions of diagrams or drawings are required please contact your Atronic Technical Services representative NOTE Information in this document is subject to change without notice and does not represent a commitment on the part of...

Page 5: ...p for a certain game software version for example C Level 4 1 2 Linked Progressive Jackpot Configuration See manual Progressive Jackpots within folder Applications on Atronic Service Manual CD Peripherals coin and bill acceptors hopper printer etc See folder Peripherals on Atronic Service Manual CD Spare Parts See Parts Catalogue for Harmony Upright cabinets All mentioned manuals can be found on a...

Page 6: ...SA HBS STD 5 x x xx B Level 1 2 1 Standard HBS USA 5 x x xx B Level 1 2 1 USA HBS STD 7 x x xx B Level 1 2 3 Standard HBS USA 7 x x xx B Level 1 2 3 USA HBS STD 10 x x xx C Level 1 x x Standard HBS STD 11 x x xx C Level 4 x x Standard HBS USA 11 x x xx C Level 4 1 x USA Software Version This term is used to identify a particular software set comprising of EPROMs CD ROM and Security Device Software...

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Page 8: ...tional Voucher Printer optional Coin Entry Coin Decal Functional Button Panel Main Door Lock Jackpot Key Switch Audit Key Switch Hopper Drawer Lock Bill Entry Bill Decal Hopper Drawer Name Plate Coin Bowl Arm Rest Button Panel Loudspeakers Player Tracking System optional Monitor Top Glass Mechanical Meters Front Buttons Feature Box ...

Page 9: ...et Button Service Button Maindoor Switch Coin Unit Optic Boards Coin Acceptor Bill Acceptor Head Stacker Cashbox Hopper Drawer Switch Monitor Button Board Mechanical Meters Cover Power Supply Power Switch Bill Door Switch Hopper Mains Cable Mains Filter Subwoofer Cabinet Multimediaboard Cover MACHINE COMPONENTS 2 ...

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Page 11: ...on Panel Select Bet Describes how to place a bet Button Panel Additional Buttons Describes the use of additional buttons on the button panel Gameplay Describes the sequence of a winning or non winning game Double Up Describes the Double Up feature Gamble Change Denomination Describes how to change the denomination for gameplay Info Screen Describes the info screen function paytable on screen Cash ...

Page 12: ...ow the bill in will specify accepted currency and bill values Acceptance of each bill type can be enabled disabled seperately Ticket In optional Optionally the machine supports Ticket In Ticket Out using SAS enhanced validation or system validation Connection to a fibre optic network requires an op tional Atronic fibre optic kit Cashless Smart Card optional Harmony machines feature cashless transf...

Page 13: ...sation Window Info Screen Bet Settings Machine State Window GAMEPLAY GAME SCREEN The game screen displays the game reels credit meter paid meter and other information that is rele vant for the players Additionally it displays handpay and jackpot messages as well as error messages in case of an unexpected machine state Toggle Feature Credit Meter Touch the credit meter area to display the credit me...

Page 14: ... credits to play this bet Insert money or play another bet GAMEPLAY Note Figures are for example only Other bet line configurations may use different bet line steps AUTO PLAY SEE PAYS PLAY LINE 1 PLAY LINES 5 PLAY LINES 9 PLAY LINES 15 PLAY LINES 210 CREDIT PER LINE BET 1 CREDITS PER LINE BET 2 CREDITS PER LINE BET 3 CREDITS PER LINE BET 5 CREDITS PER LINE BET 10 MAX BET CREDITS G A M B L E REPEAT...

Page 15: ... presentation 1s is displayed For wins higher than 5 times the bet the full win presentation is displayed continues on next page AUTO PLAY SEE PAYS PLAY LINE 1 PLAY LINES 5 PLAY LINES 9 PLAY LINES 15 PLAY LINES 210 CREDIT PER LINE BET 1 CREDITS PER LINE BET 2 CREDITS PER LINE BET 3 CREDITS PER LINE BET 5 CREDITS PER LINE BET 10 MAX BET CREDITS G A M B L E REPEAT THE BET REPEAT THE BET 21 AUTO PLAY...

Page 16: ...ES 5 PLAY LINES 9 PLAY LINES 15 PLAY LINES 210 CREDIT PER LINE BET 1 CREDITS PER LINE BET 2 CREDITS PER LINE BET 3 CREDITS PER LINE BET 5 CREDITS PER LINE BET 10 MAX BET CREDITS G A M B L E REPEAT THE BET REPEAT THE BET 21 AUTO PLAY SEE PAYS PLAY LINE 1 PLAY LINES 5 PLAY LINES 9 PLAY LINES 15 PLAY LINES 210 CREDIT PER LINE BET 1 CREDITS PER LINE BET 2 CREDITS PER LINE BET 3 CREDITS PER LINE BET 5 ...

Page 17: ...by pressing the BET XX XX CREDITS PER LINE button A bet step screen is displayed allowing to step through the settings Press the SPIN button to start the game AUTO PLAY SEE PAYS PLAY LINE 1 PLAY LINES 5 PLAY LINES 9 PLAY LINES 15 PLAY LINES CREDIT PER LINE BET 1 CREDITS PER LINE BET 2 CREDITS PER LINE BET 3 CREDITS PER LINE BET 5 CREDITS PER LINE BET 10 G A M B L E 21 CREDITS PER LINE BET 15 50 SP...

Page 18: ...lect a new bet Winning combinations on active pay line s When there are winning combinations on one or more pay lines a win presentation is displayed The winning combination s and the relevant pay line s is are highlighted and animated The win presentation toggles between the wins on each active pay line showing winning combination and win amount The totalized win amount in credits is displayed on...

Page 19: ... activate and adjust the double up feature open Service Menu Settings Game Double Up Make sure that there are no credits remaining on the credit meter before you enter this menu Otherwise the menu item is greyed out and double up can not be activated and adjusted Double Mode Set the double mode to DOUBLE DISABLED disabled or RED BLACK enabled Maximum Double Adjust the number of allowed double up s...

Page 20: ...ay 4 The denomination selection window closes and the reel picture of the latest game that has been played with this denomination is restored and displayed 5 The new denomination setting for example 25c is displayed in the denomination window in the lower right corner of the game screen INFO SCREEN Paytable on Screen All player relevant information can be displayed by activating the SEE PAYS butto...

Page 21: ...e is configured for ticketing the payout is carried out by tickets only or by a combination of tickets and coins The way the payout is splitted into tickets and coins can be adjusted via Service Menu Settings Hardware Printer Barcode Payout See also manual Software Basic Setup for details Note If the ticket printer is not operational the cash out is carried out by the hopper if applicable Cashless...

Page 22: ...ONTINUE GAMEPLAY is displayed When the cashout but ton is pressed again the machine goes into hand pay mode and the message CALL ATTENDANT FOR HANDPAY XX CURRENCY is displayed The but ton panel is deactivated An attendant must con firm the handpay using the jackpot key Handpay Playable When residual credits remain after a cashout PRESS CASHOUT FOR HANDPAY XXX OR CONTI NUE GAMEPLAY is displayed Whe...

Page 23: ...ut devices can not or must not fulfill the cashout request The hopper is empty and the HOPPER EMPTY PRO CEDURE is set to handpay mode The remaining amount is a handpay The hopper is jammed and the HOPPER JAM PRO CEDURE is set to handpay mode The remaining amount is a handpay The amount to be paid out exceeds the HOPPER PAYOUT LIMIT As adjusted with setting HOPPER PAYOUT LIMIT PROCEDURE Payout of r...

Page 24: ...he 1200 WIN LIMIT if activated The entire win amount is a handpay Adding the win amount to the credit meter would exceed the ACTIVE CURRENCY LIMIT but the au tomatically initiated payout would exceed the HOP PER PAYOUT LIMIT The entire win amount is a handpay Caution Hitting the Top Award or a progressive win does not automatically initiate a handpay The win amount has to exceed the CELEBRATION LI...

Page 25: ... handpay amount is displayed by an on screen pop up window or in the player message window in the lower part of the game screen Note The displayed totalized handpay amount may con sist of an progressive amount and additional wins 2 Carry out the handpay according to the casino in house rules 3 Turn the jackpot key 90 clockwise and release to clear the handpay message 4 The paid amount is displayed...

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Page 27: ...Service Menu Settings Basic Top Light CLOSING THE MAIN DOOR 1 Insert the maindoor key and make sure the main door lock is unlocked turn 90 clockwise 2 Close the maindoor and turn the key 90O counter clockwise 3 The FRONT DOOR OPEN messages disappears immediately when the door is closed The O mes sage disappears after one game cycle SWITCH MACHINE ON OFF 1 Open the maindoor 2 Locate the mains power...

Page 28: ... coin bowl retaining levers on both sides of the hopper drawer fig d 4 Gently lower the coin bowl until it stops fig e 5 Slide the hopper completely out of the hopper support guide Do not use the coin switch or any other sensitive part to carry or pull the hopper 6 Re install the hopper after maintenance or install a new hopper 7 Close the coin bowl and make sure the coin bowl retaining levers are...

Page 29: ...y left amount is handpaid 1 Carry out a handpay of the remaining cashout amount as indicated on screen and reset the handpay message by turning the jackpot key 2 The messages CALL ATTENDANT HOPPER EM PTY is displayed This message can not be cleared via audit key or the jackpot key 3 Open the hopper drawer see previous page 4 Refill the hopper and check that no coins have fal len into the cabinet R...

Page 30: ...hopper drawer The payout continues af ter the hopper drawer was closed Interrupt Refill Mode If want to interrupt a payout in refill mode because the win amount is to high follow these steps 1 Open the hopper drawer 2 The hopper refill menu is displayed Press CAN CEL and confirm the next menu with YES 3 Close the hopper drawer The payout continues af ter the hopper drawer was closed 4 Open the mai...

Page 31: ... the right lock the hop per drawer and remove the key Note Casino rules for bill handling may require addi tional tasks not described in this procedure READ THE MECHANICAL METERS The mechanical meters Hardmeters of a Harmony Upright cabinet are located above the monitor 1 Turn the audit key switch 90 clockwise to illumi nate the mechanical meters and to enter the Au dit Menu In order to review wha...

Page 32: ...d follow the on screen instructions 3 Touch the two yellow dots displayed on screen The controller uses the data perceived immediately be fore you lift off your finger to register a calibration touch Therefore you can touch the screen move your finger to the target hold for a second and then lift your finger off This method will result in a more accurate calibration 4 Touch the screen and check if...

Page 33: ...et is booked to the credit meter These credits can not be cashed out 5 Play the service game 6 To leave service game mode close the maindoor and remove the audit key All virtual credits are removed from the credit meter OUT OF SERVICE SCREEN The out of service screen is intended to prevent players from inserting money into a machine that is temporarily out of service This screen can also be used t...

Page 34: ...le all jackpot handpays except handpays initiated by the win limit or the active currency limit Lower Celebration Limit Sets the threshold for the lower celebration limit A win that exceeds this limit initiates a handpay or can be booked to card or credit meter depending on setting CELEBRATION LIMIT DESTINATION Upper Celebration Limit Sets the threshold for the upper celebration limit A win that e...

Page 35: ...n Key Out Add Money 1 Turn the jackpot key to start the remote key menu The amount of active money is displayed 2 Select ADD MONEY and enter the amount of money to be added to the credit meter by means of the displayed number pad Confirm entered value with ACCEPT 3 Confirm adding money with YES or refuse with NO 4 Release the jackpot key Clear Money 1 Turn the jackpot key to start remote key menu ...

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Page 37: ...etc 2 Activate the Audit Menu by turning the audit key 3 Release the audit key to exit the Audit Menu The status message expires 4 Verify the information that was noted before acti vating the Audit Menu Restarting the machine In case of a machine freeze initiated by an error at the peripheral hardware e g bill acceptor it can be necessary to restart the machine to reinitialize the peripheral hardw...

Page 38: ...ween coin and coin wiper or it should only lightly brush the surface of the coin 7 When the coin jam is cleared close the hopper drawer and turn the machine power on 8 only if HOPPER JAM PROCEDURE is set to pay out continues after jam is cleared Make sure that the hopper has paid out the cor rect number of coins 9 Perform a hopper test Open Service Menu Diagnostics Hopper and select PAY OUT X COIN...

Page 39: ...ceptor head opening latch on top of the acceptor head to open it 2 4 Remove the jammed bill and any debris 5 Close the acceptor head and make sure it is fully engaged 6 Slide the acceptor head assembly back into it s mounting frame and close the maindoor 7 Clear bill acceptor error message via audit key Procedure for Stacking Unit and Cashbox 1 Unlock the hopper drawer and open it 2 Remove the cas...

Page 40: ... unplug the coin acceptor while it is active lit green LED at MC 16 This may cause permanent damage to the coin acceptor 4 Take the coin acceptor out 5 Carefully remove coins that may have jammed insi de the coin acceptor 6 CC 16 MC 16 IC 16 coin comparitors only Check the sample coin for proper seating 7 Check the coin chutes for jammed coins and or de bris and clear them if needed 8 Re install c...

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Page 42: ...press the service button again or close the maindoor The Service Menu consists of folders that contain pages of information and settings To navigate to the desired folder touch the assigned folder tab Some menus have information stored on more than one page Use the scroll bars to navigate through the items Note Only if a commboard is installed The Service Menu can be activated without opening the ...

Page 43: ...4 4 Bonus 2 2 5 1 Barcode Payout 2 2 5 2 Casino Information 2 2 5 3 Currency Setup 2 2 4 3 Payout Limit Procedure 2 2 4 4 Jam Procedures 2 3 1 4 Game Volume 2 3 3 1 Bottom Screen 2 4 2 Double Up 2 4 3 Win Limit 2 4 4 Celebration Limit Pay out x coins Pay out all coins 3 4 Printer Barcode Voucher 4 1 1 Accounting Information 4 2 3 Statistics per Denom 4 2 2 Statistics 4 2 1 Last Games 4 3 1 1 Coins...

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Page 45: ...oftmeters machine logs and last game recall Help Contains a hardware error listing Touch Screen Calibration Allows re calibration of the touch screen controller To access the Audit Menu Turn the Audit Key while the machine is in idle mode The Audit Menu can not be accessed while a game is in progress or waiting for player interaction double up To exit the Audit Menu remove audit key Show Details T...

Page 46: ...s 3 3 1 3 Vouchers 3 3 1 4 Transactions 3 3 1 5 Others 3 3 1 1 1 Last 10 Hopper Payouts 3 3 1 1 2 Last 10 Hopper Refills 3 3 1 2 1 Last 10 Bills Inserted 3 3 1 2 2 Last 10 Stacker Clearances 3 3 1 3 1 Last 35 Vouchers In 3 3 1 3 2 Last 35 Vouchers Out 3 3 1 5 1 Last 10 Handpays 3 3 1 5 2 Last 10 Denomination Changes 3 3 1 5 3 Last 10 Progressive Jackpots 3 4 2 Voucher and Handpay 3 4 3 Jackpot Sta...

Page 47: ...EP is displayed in the lower left of the game screen Then press the lit button on the button panel to start next gamestep 5 Repeat for each gamestep until the replay ends Logs Provides a money log an event log and a background exception log error log Money Log Shows all money transactions Event Log Displays all events happened at the machine with date and time e g power up Background Exceptions Th...

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Page 49: ...ftware game software multimedia BIOS and paytable all EPROMs A security chip Tiny Multimedia software CD ROM Glass If the glasses of machine topper and base stand are themed they need to be replaced The top glass insert comes as a printed graphic film see page 46 Button Panel Legend Foils A button panel conversion is necessary if a new paytable setting with different LINES and BET PER LINES steps ...

Page 50: ...e Basic Setup chapter Initial Setup for details Paytable EPROMs are available as fully or partly configurable versions If the desired settings are not included within the installed paytable EPROM a EPROM change is necessary Change of paytable EPROM requires a Clear Memory Procedure Button Panel Legend Foils A button panel conversion is necessary if a new paytable setting with different LINES and B...

Page 51: ...hic film are free from dust and scratches If necessa ry use a soft lint free cloth and a mild glass clea ner for cleaning 4 Stick in the game variant decals play xx lines win up to xx credits etc to the new graphic film Make sure that decals and game variant match 5 Put the graphic film and the front glass into the feature box and mount the feature box cover Make sure the cover is mounted flush to...