8
March 2006
Ticket Printer Ithaca
®
Epic 950™
Troubleshooting
Printer status LED / Bezel status
The Ithaca Epic 950 printer features a LED indicator
system that provides the condition of the printer by
using solid or blinking LEDs to communicate the
status of the printer.
The following table lists the different LED indications.
Condition
Ready LED
Paper LED
Open LED
Fault LED
Unit Ready
On
Off
Off
Off
Cover Open
On
Off
On
Off
Chassis Open
On
Off
Blink
Off
Ticket Out
On
On
Off
Off
Ticket Low
On
Blink
Off
Off
Temperature error
Blink
Off
Off
Blink
Paper jam
On
Off
Off
Blink
RAM error
2-Blink
Off
Off
On
Checksum error
4-Blink
Off
Off
On
O
PERATING
LED Panel
Printing a Selftest Ticket
The Epic 950 has the ability to print a pre-defined
selt-test ticket, to test the normal functionality of
the unit, and create a printout of the current printer
configuration. To print a self-test ticket perform the
following steps:
1. Unrack the Inner Chassis
2. Open the Ticket Cover. Do not remove a currently
loaded ticket.
3. Press and hold the Feed Button until the Open
LED goes out. Then release this button.
4. Close the Ticket Cover. The unit now starts to print
the self-test ticket.
5. Close the Inner Chassis to resume normal operation.
