Atrust mt180W, User Manual

Page 1: ...Mobile Thin Client Solution Atrust mt180W Topics Covered Setup and Maintenance Basics as an Endpoint Device in VDI Atrust Client Setup Console User s manual...

Page 2: ...UM mt180W EN 15082720 Internal Draft 0 01 Copyright 2015 Atrust Computer Corp...

Page 3: ...without notice Trademark Statements Atrust is a trademark of Atrust Computer Corp Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Mic...

Page 4: ...ppendices Provides supplementary instructions on the maintenance and upgrade of Atrust mt180W mobile thin clients Specifications Provides detailed information on key components of Atrust mt180W mobile...

Page 5: ...ows or entry lists first letter capitalized ICA Connection list RDP Connection list View Connection list buttons or tabs on a window toolbars taskbar or menu bold OK Next Save Applications tab options...

Page 6: ...measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the recei...

Page 7: ...ery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer WARNING For safety do not make mechanical or electrical modifications to the equipment Do not...

Page 8: ...vi...

Page 9: ...t180W 11 2 1 About the AC Adapter 13 2 2 Charging Your Lithium ion Battery 13 2 3 Setting Up Your mt180W 14 3 Getting Started 15 3 1 Standard Shortcuts 17 3 2 Accessing Citrix Services 18 3 3 Accessin...

Page 10: ...of Standard Desktop Shortcuts for Quick Access 55 4 5 Configuring Service Access Settings 56 4 5 1 Applications Tab Overview 56 4 5 2 Available Settings at a Glance 57 4 5 3 Configuring Basic RDP Conn...

Page 11: ...uction Desktop virtualization and simple endpoint devices 3 1 2 Features Key features of Atrust mt180W 3 1 3 Package Contents Check your package contents 3 1 4 Exterior Views Exterior design of Atrust...

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Page 13: ...e key features of Atrust mt180W mobile thin clients are Built in Wireless 802 11 b g n and Ethernet network interface Support for a wide range of desktop virtualization solutions from industry leading...

Page 14: ...Overview Exterior Views 4 1 4 Exterior Views Front View Left View Right View Bottom View and Battery...

Page 15: ...for visual output 2 Microphone Built in microphone for audio input 3 Power button Press to power on the mobile thin client Long press to force power off the mobile thin client 4 Speaker Built in spea...

Page 16: ...t supported by your model Use to define the custom action This is not supported by your model Use to increase the brightness of the LCD display Use to enable disable the ECO mode ECO Mode brightness 0...

Page 17: ...nects to a network 10 USB port Connects to a USB device 11 Headphone port Connects to a set of headphones or a speaker system 12 Microphone port Connects to a microphone 13 USB port Connects to a USB...

Page 18: ...ue when Num Lock is enabled Bottom Components No Sign Component Description 22 Lithium ion battery Supplies the mobile thin client with the power when an external power source is not available 23 RELE...

Page 19: ...ng section FIRST before making any changes to your system 4 2 9 Configuring UWF Unified Write Filter on page 49 NOTE As a thin client device your mt180W is mainly for access to remote or virtual deskt...

Page 20: ...e desktop of Windows Embedded by default the latter can be created and customized through the Atrust Client Setup console Standard Desktop Shortcuts You can find the instructions on how to use standar...

Page 21: ...to set up your mt180W mobile thin client 2 1 About the AC Adapter Information on the use of the AC adapter 13 2 2 Charging Your Lithium ion Battery How to charge your lithium ion battery Recommended f...

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Page 23: ...recommended to charge your Lithium ion battery first To charge your lithium ion battery please do the following 1 Slide the battery into the battery compartment until it clicks into place and then Sl...

Page 24: ...its DC plug to your mt180W and then connect its AC plug to a power outlet To use the Lithium ion battery slide it into the battery compartment until it clicks into place and then slide left the right...

Page 25: ...on the local Windows Embedded Standard desktop 17 3 2 Accessing Citrix Services How to access Citrix services 18 3 3 Accessing Microsoft Remote Desktop Services How to access Microsoft Remote Desktop...

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Page 27: ...in your Citrix environment you might not be able to access Citrix services through Citrix Receiver of this new version Alternatively Citrix allows service access simply through a Web browser Try to us...

Page 28: ...e Internet Explorer by clicking its icon on the Start screen or the desktop taskbar 2 Enter the IP address URL FQDN of the server through which Citrix services are accessible NOTE For XenDesktop 7 0 o...

Page 29: ...Started Accessing Citrix Services 19 Virtual Application Examples PowerPoint Viewer Adobe Reader and Skype launched in mt180W Virtual Desktop Example Windows 7 Ultimate launched in mt180W mt180W Local...

Page 30: ...ertificate for available Citrix services with an administrator account Consult your IT administrator for necessary assistance a On the desktop move the mouse to the bottom left corner and then right c...

Page 31: ...Getting Started Accessing Citrix Services 21 e On the opened window click Certificates Add Computer account Local computer OK to add the Certificates snap in...

Page 32: ...click to expand the group tree of Certificates right click on Trusted Root Certification Authorities and then select All Tasks Import on the popup menu g Follow the Certificate Import Wizard to impor...

Page 33: ...or server address Consult your IT administrator for proper information to provide here enter the required data and then click Next to continue 4 Sign in with credentials for your Citrix services and...

Page 34: ...d application s will appear on that window 6 Now you can click to launch the desired application The virtual desktop or application will be displayed on the screen 3 3 Accessing Microsoft Remote Deskt...

Page 35: ...and then click OK 4 A window may appear with a certificate message about the remote computer Consult your IT administrator for details and ensure the connection is secure first To bypass click Yes to...

Page 36: ...rs allowing you to add the name or IP address of the View Connection Server 3 Double click Add Server icon or click New Server in the top left corner 4 A window appears prompting for the name or IP ad...

Page 37: ...ssage Click OK to continue 7 Provide your user name and password on the opened window and then click Login 8 A window appears with available desktops or applications for your credentials Double click...

Page 38: ...Getting Started 28...

Page 39: ...at a glance 31 32 4 2 Configuring System Settings System tab overview Available settings at a glance 33 34 4 3 Configuring External Device Settings Devices tab overview Available settings at a glance...

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Page 41: ...cription 1 System tab Click to configure settings for the operation and maintenance of the client 2 Devices tab Click to configure settings for external devices of the client 3 User Interface tab Clic...

Page 42: ...vices Configuring settings for audio devices 4 3 Configuring External Device Settings 51 User Interface Configuring the display of service access shortcuts 4 4 Configuring User Interface Settings 54 A...

Page 43: ...igure settings for the operation and maintenance of clients To access available settings of System tab click the tab on Atrust Client Setup Interface Elements No Name Description 1 Navigation area Cli...

Page 44: ...loyment 4 2 6 4 2 7 41 42 Appliance Mode Click to enable disable the Appliance mode to allow disallow the automatic RDP ICA View sessions In Appliance mode the client starts up with the desired RDP IC...

Page 45: ...access Atrust Client Setup by default If you don t enable user authentication for administrators and don t set a password here the system administrator privileges are sufficient to access Atrust Clien...

Page 46: ...r section appears only when Active Admin Authorization is checked 3 The access privileges for standard users are granted and a window appears for you to set the password 4 Type in the desired password...

Page 47: ...the Shadow feature on a remote computer you need to install the Atrust Device Manager and also Java software on the remote computer and add your client into a managed group under Atrust Device Manager...

Page 48: ...d from a remote computer the icon will change its color to yellow 4 2 5 Updating Firmware from the Management Computer Update Firmware allows users to update client firmware from the remote management...

Page 49: ...hot the system image of a client which is coming from another client of the same model and is with a newer firmware version For detailed information please refer to sections about the snapshot 3 On co...

Page 50: ...n Reboot immediately Click to choose whether to restart the system immediately for firmware update or manually restart the system later Keep ACS configuration Click to choose whether to keep client se...

Page 51: ...ing the Computer Security Identifier SID and computer name will be reset or removed from the system image by performing the System Preparation Sysprep tool automatically NOTE Taking a snapshot will re...

Page 52: ...hown on the desktop but only be performed in the background 4 2 7 Deploying a System Image with a Created Snapshot Your snapshots may be stored on a remote computer over the network or on a USB flash...

Page 53: ...r For more information on how to manage client snapshots with Atrust Device Manager please refer to the User s Manual for Atrust Device Manager 4 Click OK to continue 5 Click drop down menus to select...

Page 54: ...into a free USB port of the client 2 Start up or restart the client 3 During the period of POST Power On Self Test press F7 to enter the Boot Device menu 4 Select to boot from the attached USB flash...

Page 55: ...sktop Re launching a new session Restarting the thin client Turning off the thin client For more information on above modes please refer to sections 4 2 8 on page 45 Appliance mode 4 5 5 on page 70 Au...

Page 56: ...Configuring Client Settings Configuring System Settings 46 1 On Atrust Client Setup click System Appliance Mode 2 Click to check Enable Appliance Mode 3 Other settings of the Appliance mode appear...

Page 57: ...x ICA Remote Desktop or VMware View and the specific service available in that type 5 Click Save to confirm your selections 6 The system will enter the Appliance mode after restart NOTE To disable the...

Page 58: ...in on the background after you release the keyboard and mouse from the View session virtual desktop 2 Click Ctrl Shift Del to launch Atrust Client Setup NOTE You cannot access the Taskbar of the clien...

Page 59: ...ll the changes made in a session will not be kept after the system restart Ensure that you choose the desired settings here before making any changes to the system An icon in the Notification area of...

Page 60: ...s currently enabled Except for changes to ACS settings all the other changes made to the system in current session will not be kept after the system restart Orange Lock The UWF state was changed and w...

Page 61: ...the tab on Atrust Client Setup Interface Elements No Name Description 1 Navigation area Click to select a setting item under Devices tab 2 Configuration area Configures setting values when a setting...

Page 62: ...tion entries under Applications tab may affect if you can use mapped USB storage devices in remote virtual desktop sessions For details please refer to sections 4 5 5 Configuring Advanced RDP Connecti...

Page 63: ...ssion you need to enable locally attached audio devices here the Audio setting item under Devices tab and configure audio related settings if any in the RDP ICA View connection settings For detailed i...

Page 64: ...erface tab click the tab on Atrust Client Setup Interface Elements No Name Description 1 Navigation area Click to select a setting item under User Interface tab 2 Configuration area Configures setting...

Page 65: ...on View TIP You can use these standard desktop shortcuts to quickly access services For detailed instructions please refer to chapter 3 Getting Started on page 15 NOTE You can also customize your desk...

Page 66: ...vice access on clients To access available settings of Applications tab click the tab on Atrust Client Setup Interface Elements No Name Description 1 Navigation area Click to select a setting item und...

Page 67: ...DP sessions 4 5 3 4 5 4 4 5 5 58 Citrix ICA Click to configure Citrix ICA Independent Computing Architecture connection settings and create access shortcuts on the desktop for ICA sessions 4 5 6 4 5 7...

Page 68: ...es You can access services for work simply through these shortcuts NOTE For more information on Microsoft Remote Desktop services please visit Microsoft website at www microsoft com Three connection t...

Page 69: ...for Remote Desktop connection type please do the following 1 On Atrust Client Setup click Applications Remote Desktop 2 The RDP Connection list appears in the Configuration area NOTE If you haven t cr...

Page 70: ...osoft s websites at www microsoft com or support microsoft com for more information 5 Click Save to add this RDP connection entry 6 The shortcut for Remote Desktop connection is automatically created...

Page 71: ...NOTE Your mt180W supports only RD Web Access based on Windows Server 2012 R2 Windows Server 2008 R2 based is not supported 1 On Atrust Client Setup click Applications Remote Desktop 2 The RDP Connect...

Page 72: ...d fields Consult your IT administrator for the appropriate connection URL 6 Click Save to add this RDP connection entry 7 The shortcut for Remote Web Access connection is automatically created on the...

Page 73: ...r mt180W supports only RD Web Access based on Windows Server 2012 R2 Windows Server 2008 R2 based is not supported 1 On Atrust Client Setup click Applications Remote Desktop 2 The RDP Connection list...

Page 74: ...b Feed URL 6 Click Update Now in the RemoteApp and Desktop Connections section After completion the result will be shown as blow in that section 7 Click Save to add this RDP connection entry 8 The app...

Page 75: ...s on how to access services via this standard shortcut please refer to section 3 3 Accessing Microsoft Remote Desktop Services on page 24 2 Follow the on screen instructions and provide required crede...

Page 76: ...Configuring Client Settings Configuring Service Access Settings 66 Example Windows Server 2012 Example Windows 8 Enterprise...

Page 77: ...tcut on the desktop 2 A window appears prompting for credentials NOTE A warning message about security might appear Consult your IT administrator for details and ensure the connection is secure first...

Page 78: ...g Client Settings Configuring Service Access Settings 68 4 Click to select RemoteApp and Desktops or Connect to a remote PC 5 Click icons or follow the on screen instructions to launch applications or...

Page 79: ...onfiguring Service Access Settings 69 Connection Type Web Feed To access remote applications please do the following 1 On Start screen click the application tile to launch an application 2 The applica...

Page 80: ...please refer to Settings for the Connection Type of Web Feed on page 79 General Sub tab Server Settings Item Description Session Name Type in the name for Remote Desktop sessions Sever Address Type in...

Page 81: ...the user account used for authentication Domain Type in the domain of the server NOTE Leave this field blank if the server doesn t belong to any domain Common Settings Item Description Autostart When...

Page 82: ...application in Program path and file name the next field Or you can type in the full path and name of the application in Program path and file name and leave this field empty Program path and file nam...

Page 83: ...disable Clipboard redirection NOTE When Enable is selected Clipboard can be used across local and remote desktops in both directions Smart Card Mapping Click the drop down menu to enable disable smart...

Page 84: ...Remote Desktop session using locally attached audio devices NOTE When Leave at remote computer is selected on the drop down menu of Remote Audio Playback this setting item will be grayed out Apply Win...

Page 85: ...he desktop or Start screen move your mouse to the bottom right corner The charms appear 4 Click Search to select the Search charm 5 Type group policy in the Search charm and then click Settings Edit g...

Page 86: ...ct the logon method Three options are available Allow me to select later Ask for password NTLM and Smart card Option Description Allow me to select later Users can select a logon method while connecti...

Page 87: ...onnection types are available Option Description Remote Desktop Provides access to remote desktops applications Remote Web Access Provides access to remote desktops applications through a Web browser...

Page 88: ...ss Settings 78 Options Sub tab NOTE No options are available under the Options sub tab in the connection type of Remote Web Access RD Gateway Sub tab NOTE No options are available under the RD Gateway...

Page 89: ...is table only provides descriptions for available settings when Web Feed is selected Three connection types are available Option Description Remote Desktop Provides access to remote desktops applicati...

Page 90: ...the defined limit Resolution Click the drop down menu to select the desired display resolution on a Remote Desktop session Twelve options are available Fullscreen 1920x1200 1920x1080 1680x1050 1400x1...

Page 91: ...he desktop or Start screen move your mouse to the bottom right corner The charms appear 4 Click Search to select the Search charm 5 Type group policy in the Search charm and then click Settings Edit g...

Page 92: ...Configuring Client Settings Configuring Service Access Settings 82 RD Gateway Sub tab NOTE No options are available under the RD Gateway sub tab in the connection type of Remote Web Access...

Page 93: ...ugh the Internet Explorer or the standard desktop shortcut Citrix Receiver For detailed instructions on how to access services via this standard desktop shortcut please refer to section 3 2 Accessing...

Page 94: ...ccessible under the Server Settings section NOTE The applicable or best suitable information type of the server side may vary with your Citrix environment Consult your IT administrator for more inform...

Page 95: ...the following 1 On Atrust Client Setup click Applications Citrix ICA 2 The available ICA Connection list appears in the Configuration area NOTE If you haven t create any entry the ICA Connection list...

Page 96: ...ith a red asterisk have been provided 6 Upon completion the Search Dialog window appears for you to select the desktop group Click the drop down menu to select the desired desktop group and then click...

Page 97: ...e following 1 On Atrust Client Setup click Applications Citrix ICA 2 The available ICA Connection list appears in the Configuration area NOTE If you haven t create any entry the ICA Connection list wi...

Page 98: ...p server doesn t belong to any domain just type its computer name in the Domain field 6 Upon completion the Search Dialog window appears for you to select the application Click the drop down menu to s...

Page 99: ...do the following 1 On Atrust Client Setup click Applications Citrix ICA 2 The available ICA Connection list appears in the Configuration area NOTE If you haven t create any entry the ICA Connection l...

Page 100: ...ministrator for more information Only connections to XenApp servers are supported by this connection type 6 Click Save to confirm The access shortcut will be created automatically on the desktop NOTE...

Page 101: ...desktop shortcut please refer to section 3 2 Accessing Citrix Services on page 18 2 The desired application or desktop is displayed on the screen For Connection Types of Web Logon To access Citrix se...

Page 102: ...Configuring Client Settings Configuring Service Access Settings 92 Logon Screen Example XenDesktop 5 6 Platinum Logon Screen Example XenApp and XenDesktop 7 5 Platinum...

Page 103: ...e required credentials and domain name and then click Log On NOTE If your service hosted server doesn t belong to any domain type in the server name instead if required 4 Click to select the desired a...

Page 104: ...Configuring Client Settings Configuring Service Access Settings 94 Screen for On Demand Desktops XenDesktop 5 6 Platinum Screen for On Demand Applications XenApp 7 5 Platinum...

Page 105: ...guring Service Access Settings 95 5 The selected application s or desktop s will be displayed on the screen Example Desktop Delivered by XenDesktop 5 6 Platinum Windows 7 Ultimate Screen for On Demand...

Page 106: ...Settings Configuring Service Access Settings 96 Example Desktop Delivered by XenDesktop 7 5 Platinum Windows Server 2008 R2 Example Applications Delivered by XenApp 6 5 Platinum PowerPoint Viewer Adob...

Page 107: ...Configuring Client Settings Configuring Service Access Settings 97 Example Applications Delivered by XenApp 7 5 Platinum PowerPoint Viewer Adobe Reader and Mozilla Firefox...

Page 108: ...efer to Settings for the Connection Type of Server Connection on page 106 General Sub tab Server Settings Item Description Session Name Type in the name for Citrix ICA sessions Connection Type This ta...

Page 109: ...estart Application Opens a Citrix ICA session again Reboot Restarts your thin client Shutdown Turns off your thin client Application Sub tab Web Settings Item Description Mode Setting Click the drop d...

Page 110: ...descriptions for available settings when XenDesktop is selected Four connection types are available Option Description Web Logon Provides application desktop and content access services through the in...

Page 111: ...desired color quality for a Citrix ICA session Three options are available No preference Better Speed 16 bit and Better Appearance 32 bit Option Description No preference No preference for a specific...

Page 112: ...o playback or to configure the quality setting for audio playback in a Citrix ICA session Four options are available High high definition audio Medium optimized for speech Low for low speed connection...

Page 113: ...XenApp is selected Four connection types are available Option Description Web Logon Provides application desktop and content access services through the interface of a Web browser Internet Explorer Xe...

Page 114: ...re available No preference Better Speed 16 bit and Better Appearance 32 bit Option Description No preference No preference for a specific color quality Better Speed 16 bit The 16 bit color quality is...

Page 115: ...h definition audio Allows endpoint devices to play a sound file at its native data transfer rate This is recommended for connections where bandwidth is plentiful and sound quality is important Medium...

Page 116: ...ection Type This table only provides descriptions for available settings when Server Connection is selected Four connection types are available Option Description Web Logon Provides application deskto...

Page 117: ...re available No preference Better Speed 16 bit and Better Appearance 32 bit Option Description No preference No preference in a specific color quality Better Speed 16 bit The 16 bit color quality is u...

Page 118: ...h definition audio Allows endpoint devices to play a sound file at its native data transfer rate This is recommended for connections where bandwidth is plentiful and sound quality is important Medium...

Page 119: ...ions please visit VMware website at www vmware com NOTE You can also access VMware View or Horizon View services through the standard desktop shortcut VMware Horizon View Client For detailed instructi...

Page 120: ...connection 4 Type in the desired session name and then click Save to confirm NOTE This is the only required field for the creation of a service access shortcut on the desktop Other data can be provide...

Page 121: ...e or IP address of the View Connection Server 3 Double click Add Server icon or click New Server in the top left corner 4 A window appears prompting for the name or IP address of the View Connection S...

Page 122: ...vide your user name and password on the opened window and then click Login 8 A window appears with available desktops or applications for your credentials Double click to select the desired desktop or...

Page 123: ...the identity of the remote server and whether to connect to an untrusted server Three options are available Do not verify server identity certificates Warn before connecting to untrusted servers and...

Page 124: ...Application Exit Select what to do when a VMware View or Horizon View session is ended Four options are available Do Nothing Restart Application Reboot and Shutdown Option Description Do Nothing Retu...

Page 125: ...etup click Applications Web Browser Global Setting 2 Refer to the table below to set up home page proxy and automatic configuration settings and then click Save to apply Basic Settings Item Descriptio...

Page 126: ...e IP address when Use automatic configuration script is selected Configuring Specific Browser Session Settings To configure specific browser session settings and create shortcuts on the desktop and St...

Page 127: ...tomatically or not when Windows Embedded starts If Yes is selected every time when you log in to the system the browser session will be opened automatically On Application Exit Select what to do when...

Page 128: ...Configuring Client Settings 118...

Page 129: ...ce of your mt180W thin clients A 1 Resetting Your mt180W How to reset your mt180W to the unmanaged state and its settings under Atrust Client Setup to factory defaults 121 A 2 Restoring Your Operating...

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Page 131: ...est period press Esc on the keyboard to enter Atrust Thin Client Menu Atrust Thin Client Menu Normal boot Reset Mode Firmware Update Reboot Shutdown NOTE Five options are available on Atrust Thin Clie...

Page 132: ...Creator a tool developed by Atrust To restore your operating system through the Recovery DVD please do the following WARNING Restoring your system will overwrite all of the data in your system Ensure...

Page 133: ...ting your to select the language of the user interface for your Atrust mt180W Select the desired language and then press Next to continue NOTE The available UI languages may vary with the firmware ver...

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Page 135: ...eadphone port Display and base 1 x Built in microphone 2 x Built in speaker Networking 10 100 1000 Mb Ethernet Wi Fi 802 11 a b g n AC Adapter INPUT 100 240 V 2 5 A 50 60 Hz OUTPUT 19 V 3 42 A 65 W Ba...

Page 136: ...Specifications 126...

Page 137: ...UM mt180W EN 15082720...

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